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| Submission date: 2006-01-10 - Date of Stay: N/A |
| Submitted by: Dr. Mark Coetzee - From: South Africa |
| Type of Traveller: Luxury Traveller - Age Group: 31 - 40 |
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| Breezes NO 5 star by far! |
| We had been informed by our travel agent that the Breezes Beach Club is a 5 star comparable with the best in Africa. Having spent time in Mozambique, Zambia, Zimbabwe and Kenya recently (all at 5 star hotels) we were bitterly disappointed. Our tour operator let us down with no one to collect us at Zanzibar airport in the late evening. There had been a power failure at the airport and we stood among a throng of locals who were desperately trying to offer us a taxi rides in a rather intimidating manner. On contacting the hotel the response was less than helpful, being told "it's not our job to collect guests from the airport, call back in 10 minutes...". Furthermore, bog standard ‘niceties’ one comes to expect from a 5 star, e.g. a telephone in the room, a well stocked mini bar, television, kettle etc are non existent. Breakfast was poor with some mornings serving no bacon and watered down fruit juice the norm. Raw sewage flowing past our room was reported to reception, this attended to by an electrician coming to repair an electrical fault we had reported?? Soup spoons at dinner time a no go! Unfriendly management and poorly trained, unhelpful staff.
Certainly NOT value for money!
We were finally glad to get home! |
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