Heritage Motel Hotel, Dar Es Salaam, Tanzania

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Heritage Motel Hotel, Dar Es Salaam

Traveller Reviews

Rating

2.3/10

Official Contact Details - Heritage Motel Hotel

Address: Bridge / Kaluta Street - Dar Es Salaam - Tanzania
Phone: +255-22-211-7471
Email:
URL: http://www.heritagemotel.co.tz
Official Website:
Hotel Class:
Rooms: 50

"I made reservations over the phone. I told them my time of arrival. I arrived twenty minutes..."

"Watch the air port shuttle tranfer If he doesn't rip you off the manager will. Staff behind the..."

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Reviews - Heritage Motel Hotel

6 reviews (Showing 1 - 6)

Rating:

1/10

Reservations are not honored

Submitted by: P. in 10/16/09

Age Group: 51 - 60
From: United States
Traveller type: Business Traveller

I made reservations over the phone. I told them my time of arrival. I arrived twenty minutes early to get an apology for accepting extentions from guests of the night before! Politely said, they sold my room to someone else. While they confirmed that I had a reservation, it seemed business as usual to treat s customer like this. If you have to make reservations here, have a back-up reservation!

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Rating:

1/10

Rip off

Submitted by: in 09/17/09

Age Group: 51 - 60
From: Australia
Traveller type: Mature Couple

Watch the air port shuttle tranfer If he doesn't rip you off the manager will. Staff behind the desk OK. They could see we were been robbed but could not help as the manager and transfer opperator were in it together 100US for a one way trip.Our tour will not use this hotel again

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Rating:

1/10

Bad service

Submitted by: David in 04/30/09

Age Group: 41 - 50
From: Tanzania
Traveller type: Business Traveller

The food in the restaurant is bad!!!, They also charge very high Exchange Rate when you have TSHs as if discouraging Tanzanian to Stay there. Poor cleanliness. There is also too much noise from the Mosque at night.

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Rating:

1/10

Dont stay

Submitted by: Munhib Syed in 03/25/09

Age Group: 26 - 30
From: United Kingdom
Traveller type: Business Traveller

Management was rude and selfish, staff dont care what you need, even the honour of the hotel didnt listen what you want, we were paying good enough money and had worst service i ever had, if you insist them too much for some thing which you were promised for, they will simply says go to another hotel if you arent satisfy. Never suggest any one

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Rating:

1/10

Not good

Submitted by: Ali Sachoo in 06/19/08

Age Group: 26 - 30
From: United States
Traveller type: Business Traveller

Very rude management, they need lessons on customer service. Finally had to get the GM on the phone to sort out the issues. They dont hold reservations and then later put you in an expensive room. As a frequent flyer who has stayed in a lot of hotels, this is by far the worst hotel I have stayed in.

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Rating:

9/10

Good service, pleasant staff

Submitted by: Christine in 03/02/07

Age Group: 51 - 60
From: Australia
Traveller type: Family Traveller

The staff were friendly and obliging, although our taxi driver warned us not to go walking in the area at night. A non alchohilic venue, they were were willing to send staff out for a few bottles of beer.There was satellite TV, and a cheap good meal available in the restaurant, we were happy!

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