Heritage Motel Hotel

, Dar Es Salaam, Tanzania
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Heritage Motel Hotel

, Dar Es Salaam
3 star

Rooms: 50

Bridge / Kaluta Street - Dar Es Salaam - Tanzania Hotel Website | | +255-22-211-7471
28 Traveller

Reviews - Heritage Motel Hotel

1/10
Reservations are not honored
Submitted by: P. in 16/10/09
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Business Traveller
I made reservations over the phone. I told them my time of arrival. I arrived twenty minutes early to get an apology for accepting extentions from guests of the night before! Politely said, they sold my room to someone else. While they confirmed that I had a reservation, it seemed business as usual to treat s customer like this. If you have to make reservations here, have a back-up reservation!
1/10
Rip off
Submitted by: wilson@tpg.com.au in 17/09/09
  • Age Group: 51 - 60
  • From: Australia
  • Traveller type: Mature Couple
Watch the air port shuttle tranfer If he doesn't rip you off the manager will. Staff behind the desk OK. They could see we were been robbed but could not help as the manager and transfer opperator were in it together 100US for a one way trip.Our tour will not use this hotel again
1/10
Bad service
Submitted by: David in 30/04/09
  • Age Group: 41 - 50
  • From: Tanzania
  • Traveller type: Business Traveller
The food in the restaurant is bad!!!, They also charge very high Exchange Rate when you have TSHs as if discouraging Tanzanian to Stay there. Poor cleanliness. There is also too much noise from the Mosque at night.
1/10
Dont stay
Submitted by: Munhib Syed in 25/03/09
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Business Traveller
Management was rude and selfish, staff dont care what you need, even the honour of the hotel didnt listen what you want, we were paying good enough money and had worst service i ever had, if you insist them too much for some thing which you were promised for, they will simply says go to another hotel if you arent satisfy. Never suggest any one
1/10
Not good
Submitted by: Ali Sachoo in 19/06/08
  • Age Group: 26 - 30
  • From: United States
  • Traveller type: Business Traveller
Very rude management, they need lessons on customer service. Finally had to get the GM on the phone to sort out the issues. They dont hold reservations and then later put you in an expensive room. As a frequent flyer who has stayed in a lot of hotels, this is by far the worst hotel I have stayed in.
9/10
Good service, pleasant staff
Submitted by: Christine in 02/03/07
  • Age Group: 51 - 60
  • From: Australia
  • Traveller type: Family Traveller
The staff were friendly and obliging, although our taxi driver warned us not to go walking in the area at night. A non alchohilic venue, they were were willing to send staff out for a few bottles of beer.There was satellite TV, and a cheap good meal available in the restaurant, we were happy!
1 out of 1 reader found this review helpful
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6.0/10

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"Reservations are not honored" - P.

"Rip off" - wilson@tpg.com.au

"Bad service" - David

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