De Oude Paarl Hotel

3
Traveller
Reviews - De Oude Paarl Hotel
Great place
Submitted by: Tanielle in 02/04/09 - Age Group: 41 - 50
- From: United Kingdom
- Traveller type: Mature Couple
Facilities that were advertised did not exist
Submitted by: Christine in 06/04/08 - Age Group: 51 - 60
- From: United Kingdom
- Traveller type: Mature Couple
We had booked to stay at this hotel for 3 nights as it has a wonderful internet site showing it to have lots of facilities such as swimming pool, sunbathing area, three restaurants, deli, chocolate shop, wine boutique etc. but when we arrived none of them existed as the builders were working there. We checked out after staying there 1 night - the manager kindly arranged a lovely hotel hotel at Somerset West for us but we could have saved a lot of hassle had we just been informed all all this work and given the chance to cancel our booking and go somewhere else. Somerton Hotal was lovely but the area was not one we would have chosen to stay at as we wanted to be in the wine region. They did not even have a residents lounge for us.
Really poor service
Submitted by: Noel in 19/02/08 - Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Relaxation Seeker
I stayed in the Oude Paarl Hotel in early Feb for a wedding, and have to say that I was deeply disappointed. The air conditioning in my room on the first night did not work, and it took me five goes with the front desk before they took it seriously ! The toilet also wasn't working.
What was really bad though was the hotel managers attitude, who seemed to think that this was perfectly acceptable, and never apologised once or offered a discount for this appalling service.
Really truly awful hotel - Avoid !!
What was really bad though was the hotel managers attitude, who seemed to think that this was perfectly acceptable, and never apologised once or offered a discount for this appalling service.
Really truly awful hotel - Avoid !!
- (hotels)

Travel Library Traveller Rating?
"Great place" - Tanielle
"Facilities that were advertised did not exist" - Christine
"Really poor service" - Noel
- (hotels)

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The guest lounge is so beautiful now, they have spent time and introduced a fabulous steakhouse, which is very popular, and we had 2 amazing meals there.
The rooms were still beautiful and spacious. Very friendly and helpful staff, they are just a handful of staff who do everything, but always willing to help. after our 3 nights there, we felt we had made friends.
I highly recommend this place, but you have to remember it is a very old building, and sometimes things do go wrong in and old place, but that adds character.