The Royal Hotel

, Durban, South Africa
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The Royal Hotel

, Durban
5 star

Rooms: 251

267 Smith Street - Durban - 4000 - South Africa Hotel Website | | +27 31 333 6000
1 Traveller

Review - The Royal Hotel

2/10
Five stars is a joke!
Submitted by: Joe in 10/06/08
  • Age Group: 31 - 40
  • From: South Africa
  • Traveller type: Business Traveller
Three years ago, I spent too weeks at the Royal and loved it. I don't know what went wrong or whether the ownership has changed, but this hotel has deteriorated drastically! Avoid. It's only a matter of time before they lose a star (or three!).

The worst part of my stay was the incredibly surly staff! No smiles. Mistakes on my restaurant bill - I had to wait 40 minutes for them to sort it out. Dirty windows. Light bulbs not working. Chicken bones(!) on the carpeted stairs.
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