Best Western Cape Suites Hotel, Cape Town, South Africa

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Best Western Cape Suites Hotel Cape Town

Traveller Reviews

     Rating

3.5/10

Official Contact Details - Best Western Cape Suites Hotel

  • Address: Cnr De Villiers And Constitution Street Zonnebloem - Cape Town 8002 - South Africa
  • Phone: 021 461 0727
  • Email:
  • URL: http://book.bestwestern.com/
  • Hotel Class:
  • Rooms: 123

"I stayed at CSH in Jan 2008, The 3 bedroom ' luxury' apartment was in fact......"

"Picked up car and found hotel relevantly easy. Picture of hotel on the......"

Reviews of the Best Western Cape Suites Hotel

2 reviews
Review this Hotel

Rating:

2/10
Poor service and run down apartments.
Submitted by: Ross in Feb 2008
  • Age Group: 31 - 40
  • From: United Kingdom
  • Sun Seeker
I stayed at CSH in Jan 2008, The 3 bedroom ' luxury' apartment was in fact not luxury at all. We booked almost a year in advance for 7 PAX, when we got there there was no bedding, cutlery, towels for the 7th person, in fact there wasn't even the correct number of anything there for anyone. Alot of the glasses were chipped and a hazard. House Keeping was sporadic, they would make up one room a day or 2 and leave the third one untouched.The rubbish was never taken out of the kitchen and we had to do it ourselves as well as put in new bin liners. The sleeper couch was broken, the 'complimentary' shuttles to location didn't run often and sometimes not at all. The staff were not friendly at all. The house keeping staff started singing at the top of their voices at around 6 am every morning waking us all up. The swimming pools were possibly the dirties I have seen in all my travels, not once did I see anyone clean the pool the entire week. There was so much sand in the bottom I felt...... Read more
7 out of 7 readers found this review helpful
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Rating:

5/10
Slightly Disappointed
Submitted by: Mike in May 2006
  • Age Group: 51 - 60
  • From: United Kingdom
  • Mature Couple
Picked up car and found hotel relevantly easy. Picture of hotel on the internet very different, than reality. Picture must have been taken 20-30 years ago. We were given room at rear of complex, balcony was filthy, broken table, chairs suspect. The view was really horrible, so we would be unable to sit there anyway. Looking at a courtyard, with a family of alcoholics, living in a box. No other rooms were available. Restaurant dirty and dismal, food just about average. Staff very friendly, buffet breakfast, mostly cold, highlite was gentleman preparing omelettes, very tasty, made to order, a real character. Hotel suitable for business traveller, could do with a refurb. Also a good clean, not impressed, and would not return.
11 out of 11 readers found this review helpful
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