Sheraton Marrakech Hotel
Reviews - Sheraton Marrakech Hotel
- Age Group:
- From: Belgium
- Traveller type: Family Traveller
- Age Group: 60 +
- From: Ireland
- Traveller type: Special Interest/Event
Read 381 additional reviews of Sheraton Marrakech Hotel at TripAdvisor.
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Historical Traveller Reviews of Sheraton Marrakech Hotel
Definitely give it a missfrom missrharris
The exterior looks like a cheap American Motel and inside, the decor past the initial reception is a throw back to the 70's (and not in a good way) - lime green carpets and cream and pink walls.
The toilet in our room was broken, as were our lights and the view from our balcony was of a parallel wall of balconies. We'd also booked a double room and were put in a twin (after checking we would have a double initially at reception).
The only saving grace is the pool, although it's far smaller than in the pictures
I'd seen bad reviews on this site before I booked and thought I'd give this place the benefit of the doubt, but I really would advise anyone to give it a miss and go for the Atlas Medina and Spa down the road - It was the hotel we were staying in before and it was far more comfortable, beautiful and cheaper!
I was shocked that this place still has a 5 star rating, I was so disappointed with it - a 2 or 3 star would be much closer to the mark.
OK, but NOT 5 Starfrom CairoD
5 star - must be joking!!from A TripAdvisor Member
All in all our holiday in Marrakech was ruined by our choice of hotel, and i will be writing to the travel company who graded this hotel 5 star!!, they must be joking!!
just what we wantedfrom A TripAdvisor Member
In Marrakesh, you either choose a bijou little riad in the centre of the hustle and bustle, usually with no pool, or somewhere like this. The Royal Mirage was a 10 min walk from djamma el fna (or a 20 dirham = 1.40)and we could escape the dirt and pollution of the city and have a swim in the late afternoons/evenings (it was 30C). Particularly with children, it offers space and freedom. Breakfasts were copious and we did not eat any other meals, preferring to eat more authentically and more cheaply in the myriad of restaurants in the town.
Yes, it's a big, modern, chain of a hotel catering for package tours, but then that's obvious before you book it!
Not that badfrom tilz1
Wonderful Stay !from kranjan
Stay away from this hotel - never seen a worse 5 star hotel !from hendric
We had nothing to moan about!from A TripAdvisor Member
The hotel has 2 lobbies both with decorated ceilings and enormous chandeliers (which had coloured bulbs in when we arrived for the New Year festivities but magically changed back to white over night on the 2nd!)Both were very clean and were kept that way by floor staff with brushes and hoovers throughout the day.Food was varied in choice at both the main buffet and in the restaurants and of a very high standard. We had no problems with teaspoons!
We did not have to wait for anything, baggage porters were immediate and room service was extreemly quick and of very good standard. We received 4 different meals within 15 minutes of ordering!
We found all the staff very polite, helpful and happy to pass the time of day in either our limited French or their slightly better English!
The pool area was clean with plenty of sunbeds and towels but not many people used the pool as it was not heated in winter and so rather cold.My youngest happily pottered around the edge of the childrens pool though.
The door men were happy to get us taxis and we usually paid between 30 to 40 dirham for a grand taxi into town which is between 2 and 3 pounds and we thought that was very reasonble by UK standards.
There is a building site at the back of the hotel which looks as if it will be active for a while.We overlooked it and the noise did wake me at around 7.50 each morning but didnt bother the rest of the family.
If we went back I would definately ask for a pool view, partly because the balcony would be in the sun all day and also would not be affected by any building noise.
We found the hotel an oasis of calm after the noise and dirt of the centre of Marakesh.
Royal Mirage Marrakech - Disappointing, Over-ratedfrom A TripAdvisor Member
Not that bad - better than some of the reviews below!from Strabanejohn
However it's not that bad!
This is NOT a 5* hotel as we in the 'west' know it, however it is pleasant, large rooms - but firmly in the 'tour group/conference' category.
It's on the way into town from the airport - maybe a 10 minute drive maximum, but you'll be lucky to get a 'Petit Taxi' fare of less than 50 dirhams.
There are no frills available - yes there is a safe in your room, but you have to pay 25 dirhams a day to get a card to operate it. If you want a minibar you must pay 1,000 dirhams deposit (but if you don't, you do get an empty fridge in the room). No robes, the towels are on the small side (but adequate), you do get soap & little bottles of shampoo etc. hairdrier. TV in the room with (for english speakers) BBC World/CNN and an english movie channel. Otherwise a number of French/Italian and Arabic channels.
The beds were comfortable and seemed to be changed daily.
The breakfast was basic, but satisfactory - orange juice, 3 cereals, choice of breads, scrambled eggs, boiled eggs, bacon, sausages, grilled tomatoes, Moroccan soup, jams etc. - plus an omlette chef who would knock you up a choice of omlettes while you wait! The place was full for a few days when we were there (medical conference) and there were no big queues/waiting for food.
There is a bar, which was very welcome after a dry, dusty day out exploring Marrakech - most beers 50 dirham a bottle and up.
Yes, there still is a building site next door, but the piling/digging work seems to be complete - no noticable noise whilst we were there.
The pool area is OK - too cold to swim in November!
Although there are a couple of excursion desks (who will organise day or night trips for you) there are no information/leaflets for the independant tourist.
One honest taxi driver (sadly these seem few and far between) put the meter on - from town to the hotel was 7 dirham!! Use that as a target, but they will charge you whatever you will pay!
Go out the main entrance of the hotel and turn right - 20 min walk to the Menara gardens (not that special). Turn left and follow the main road towards the fountain/mosque tower - a pleasant (except for the fumes) 30 min walk gets you into town (take care crossing the roads!!). The footpath is now in good shape.
Turn left and more or less immediately turn left again into Avenue Mohammed VI - along this road there are a number of nice resturants within a 10 minute walk with food/drinks at at least half the price of the Royal Mirage.
Top Local Tips for Marrakech
The leather tannin factory ! If your guide or taxi driver says he will show you where they make leather DON'T GO! unless you have no sense of smell. You will feel physically sick from the stench. they push bunches of mint into your hand to stick up your nose and believe me you need it !
take your own mini first aid kit .... Cold capsules &/or paracetamol, tummy tablets, throat sweets, sticky plasters for those blisters on yout toes, antiseptic wipes, lip-salve, and mossi-repelant (though we never saw any) AND loads of mini bags of sweets (haribo) for the kids in the Atlas villages (they avise dont give them money but no-one tells you till you're there you should give them sweets)
catastrophique hotel catastrophique hotel pour etre claire c'est loin d'etre classer apart la décoration . on es arrivé ils ont annulé notre reservation souspretexe quil ont un surbooking de 80 chambres . c'est drole !!!! acceuil decevante nul , plein plein de pute dommage pour le maroc . nous etions pas les seules qui non pas eu de chambres une vingtaine de personnes de etape nouvel et excel tour et autres .zerooooooooooo avec grand chapeau
Other names for Sheraton Marrakech Hotel
- royal mirage marrakech
- royal mirage hotel marrakech
- marrakech royal mirage
- Address: Av Menara - Marrakech - 40000 - Morocco
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