Les Borjs de la Kasbah Hotel

, Marrakech, Morocco
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Les Borjs de la Kasbah Hotel

, Marrakech
4 star

Rooms: 18

Rue du Mechouar - Marrakech - 40000 - Morocco Hotel Website | | 00 212 24 38 08 18
265 Traveller

Reviews - Les Borjs de la Kasbah Hotel

Historical Traveller Reviews of Les Borjs de la Kasbah Hotel

A fab hotel with great staff - an oasis of calm in hectic Marrakech!

from RLN
This hotel was a joy to stay in. It's beautifully designed with Morrocan tiling, traditional brass lamps, a fountain in the courtyard, etc.

The rooms are spacious (I was in a double deluxe), with very comfortable beds (Egyptian cotton sheets), adjustable air conditioning units, room safe, cable TV (English language channels: BBC World, Euro News and Al Jazeera), phone, mini bar (with complementary water). There's a lot of attention to detail, such as little overhead lamps that come on when you open your wardrobe doors, so you can see inside them easily. The bathroom was a good size too, with two sinks, and a combination bath/shower (the suites seem to have separate bath and shower units).

The hotel was very clean throughout. The maid would leave flower petals in pretty designs on the beds, which was a nice touch.

The pool area was great - comfy sunbeds, with lots of small tables and parasols. If enough people were outside, a waiter would come out to keep an eye on whether anyone wanted a drink or some food. Another example of the attention to detail was that beside the pool were - one set per gender - a toilet, two hot showers, and some lockers. (Contrast this with Nikki Beach, where we spent an afternoon, where you had to walk back to the cafe and down a staircase to find some loos).

Breakfast was a buffet of: fruit salad, homemade yoghurt (delicious), pastries (also delicious), bread (with a toaster), freshly-squeezed orange juice, cornflakes, pancakes, eggs (boiled, scrambled or omelette), cold cuts of meat, cheese, jam, and probably some other things I've forgotten. The coffee was excellent.

Location is slapbang in the middle of the kasbah, which means you get to see where the people of Marrakech live - we realised on our trip to Nikki Beach that there's a huge area consisting of nothing much but soil and palm trees that's being developed, and that's where most of the big hotels seem to be - not exactly in the heart of things! The walk to the main square took around 20 mins (maybe half this time is spent dodging mopeds and other pedestrians!)

Finally, the best thing about the hotel was probably the staff. They were a lovely bunch, very friendly, always smiling. I remember seeing one waiter, Mohamed, when he was on poolside duty, deciding off his own bat to redo the display of wine bottles etc which had got a bit dusty. I can't see many guys in his position in the UK setting themselves tasks like that - most of them would be round the back of the hotel with a fag and a copy of The Sun!

In summary: top class staff, top hotel. Would definitely go back there and would recommend it to anyone.

Go now while you can

from TheCarvers
This small and intimate privately owned "hotel de charme" is situated in the heart of the madness of the kasbah, but is an oasis of peace and tranquility, with staff for whom nothing is too much trouble.

Our bedrooms were excellently furnished, and all had air-con (which you will not find in all the "5 star" hotels in Marrakech). Personal touches, such as baskets of fruit and rose petals on the bed (and bath mats!) added to the charm.

When we went the pool and hammam complex had just opened, and is absolutely spot on. A wonderful place to spend a few hours relaxing after sightseeing (with good and reasonably priced lunches available). Everything was superbly clean and well maintained.

The set 3 course menu at 200 Dh is excellent value for money, providing food to the highest quality, prepared by the Paris trained chef. Most drinks are reasonably priced, although spirits are probably close to UK hotel prices. There is a good choice of Moroccan and other wines.

This hotel is definitely going to become one of the most popular in Marrakech, and is already attracting a wide range of European clients, so go now while you can.

The Carver family

Authentic Marrakech experience

from js777
I stayed at this Riad back in late January not long after it had opened and, after learning that it had been recently featured on TV, I thought I’d add some comments. This is my first TripAdvisor review although I do feel appropriately qualified; because of my job, I stay in hotels around 30 times a year and have travelled across the Middle East.
The one thing about Morocco is that by European standards, it’s a relatively poor country. However, it’s rich in tradition and is a million miles from most European destinations. Les Borjs de la Kasbah is a medium-sized Riad (less than 20 bedrooms) located in the old walled city or Medina – it’s located in a quieter side street quite close to the Royal Palace. The main tourist areas such as the Souk and Djamaa El Fna Square are approx 15 minutes walk though the sort of streets and alleyways that one would typically associate with Marrakech. The Riad is not a part of a chain or a faceless western style hotel and therein lies it’s advantage, it’s most definitely Moroccan in feel and charm. From what I could tell, no expense has been spared in renovating these buildings – the traditional workmanship mentioned in an earlier review is evident throughout the property. In my view, this is an essential element adding to the authenticity and ambiance of the holiday. The one thing that struck me was the sense of a small team running the operation as a team, something you don’t get with larger hotels or chains. The team strives for high standards that European visitors demand and overall, they achieve it with flying colours. The rooms are tastefully decorated and the furnished to a very high standard; Egyptian cotton and quality beds mean that I slept very well indeed! The courtyard arrangement within the Riad is quaint and adds to the calm contrast to the city. In addition to a flat-screen TV, my room had its own air-conditioning unit and I can only assume that this was standard equipment in all the rooms.
I was impressed by standard of the kitchen and restaurant, the team appear very committed and the restaurant itself is organised so that al fresco dining is a part of the mix, regrettably too cold for us to try in January! We found the restaurant so good that we dined there each night of our three day stay. The bar is cosy although running a bar seemed new to the staff; after all, the hotel had just opened and Morocco is after all a part-Muslim country.
All in all, this Riad offers a unique opportunity to stay within the city walls but well insulated from the hustle and bustle of that environment. It’s an extremely comfortable hotel and recent addition of a pool, it has everything one would need for a Marrakech experience. Would I stay there again? Absolutely!

superb riad

from AlisonPLondon
This riad was one of the best places I have ever stayed. The service was second to none, the riad beautifully decorated, the ambience incredibly calm and restful and a real contrast to the bustle of Marrakech immediately outside. The location is great - about 15 mins walk to the main square of the medina, the riad does a very competitively priced 3-course meal in the evening and all in all, I don't think I've ever stayed anywhere that represented better value for money. I can't recommend it too highly.
Management Response from Wyeman
It was very good to read your complimentary remarks about our hotel for which many thanks. Your review will be displayed on our notice board to demonstrate how much the hard work of the entire staff is appreciated and, not least, as encouragement to them to keep up the good work for the benefit of future visitors.

Wyeman, Hotel Owner

Oasis of tranquility in the Kasbah

from Doon
A truly excellent experience for seasoned and first time travellers. Top class service from all the staff, perfect accommodation and restaurant food that we returned to time and again over recommended restaurants in various guides. Only blot was our arrival a week before the planned pool and spa opening which will provide the icing on a truly great cake

Excellent hotel; great attention to detail; superb service

from MarkFord
A lovely boutique hotel within the medina. From the moment we walked in the door the service was superb; they couldn't do enough for us. Our 7 year old daughter was travelling with us and they bent over backwards to make sure we all enjoyed our stay and that her needs (food etc) were catered for. As far as we could tell there were no other children staying.
The resturant is very good but our main memory will be of breakfast in the garden.

Great hotel

from Guy Brindle
This Riad is a lovely place to spend a few days - the staff are friendly and helpful and the accomodation is spacious.

Despite being a Riad it maintains good quality 4* hotel type service and facilities (flat screens in rooms etc). Reception were perfectly happy to book all our dinner reservations and spaces at Nikki Beach and Plage Rouge (both recommended if you like good pools and a nice lunch).

Eating in the courtyard of the hotel is a little expensive but good in quality. There are a wealth of great restaurants in the city and I would suggest going elsewhere for a wider experience.

Get a card from a cab driver who will look after you for the whole stay - I think this is a common practice, just make sure you don't pay higher rates than required.

The place is extremely peaceful, the only downside were some babies staying which can spoil the Riad style experience.

While we were there, the Spa/Hammam had not yet opened - this is not to say there was any noise or evidence of any work at all.

In summary, lovely place with great staff. My rating is 5 to reflect that the price was also reasonable. The location is within walking distance of the main square (a long 30 minutes though), but I would recommend using the cheap taxis to get around. Don't let that stop you having a stroll to experience the busstle of the town however!

Fantastic location

from Golfingwidow
Delightful spot - really well positioned for visiting Marrakech on foot. Kings Palace is round the corner and main square 10 - 15min walk away. Great haven of peace and quiet to return to at the end of a busy day wandering round the bustling Medina, the beautiful Marjorelle Gardens and the wonderful museum.

Taking a relaxing cup of tea in the open lounge was always a pleasure at the end of the day. The room opens on to the main courtyard and the sofas were so comfortable. The whole hotel is decorated to a very high specification. Beautiful drapes, bedcovers and magnificent ceramic tiling all in shades of green, terracotta and beige add to the ethnic but luxurious feel of the hotel. We particularly liked the double sinks and lights in the cupboards to help you find your clothes. The staff were extremely helpful, very polite and always smiling - nothing was ever too much trouble, booking taxis, changing money for us etc.

We appreciated the excellent meals provided by the chef who was always keen to know personally if we had enjoyed the food.

When the swimming pool and hammam open shortly this will be one of the best small hotels in Marrakech. Will definitely return and recommend to friends.
Management Response from Wyeman
Dear Golfing Widow

Thank you for your kind comments which are much appreciated. You are most welcome to return anytime, with or without your golfing husband. In fact, since it sounds like you have most fun when he's out on the course why not book him on another tour and while he's chasing those birdies come stay with us and bring some of your friends!

Wyeman

Sunny Hols

from SunnyDays21
The hotel itself is ok, rooms are average, and I experienced issues with the shower in the bathroom, (Thk this is an issue with all rooms). Breakfast is very basic , (for 100DR is poor) Hotel was more a less empty during my stay (3 rooms our of 16 booked). Also dont ask reception to exchange your currency (as doorman will get you a very low rate!). Service was also poor, in most areas (except the resturant which was excellent!). Hotel is a 30 min walk to the square, no pool or spa, lots of good quality Riads around offering much more and better rates. I wouldnt stay at this place again.
Management Response from Wyeman
A few words in response to this disappointing review which hopefully will cast the hotel in a somewhat different light. Firstly, the rooms: these vary in size (and are priced accordingly) but the majority are on a par with those of four star hotels anywhere (16-28 sq ms, the suites being larger) and all are furnished to an equal level of comfort which, as photos show, are designed to meet the expectations of the most demanding customers. If there was a shower problem we trust it was reported because this is not typical. Money changing: all hotels need a licence to provide this service but, in a wish to help, our doorman is prepared to cycle to the nearest bank to exchange notes. This is always done at the official rate and a bank receipt is provided. The hotel makes nothing. Breakfasts: the formula is flexible, more or less anything may be ordered, and when more than half the rooms are occupied a copious buffet is served. Both quality and price are entirely in line with local and international norms. It is a pity that the reviewer does not say in what respect breakfast fell short of his expectations. Finally, the pool and spa, which occupy separate premises on an adjoing site (currently sealed off from the hotel to minimise inconvenience to guests during building works), are expected to open in mid June.

Cancelled Booking

from Traveldayz
Having stopped in this Riad before we decided to make another reservation in February for two rooms. Our intention was to stay with friends for 3 nights in November. Our flights were booked, trips planned and the November break was a present to celebrate our friends Ruby Wedding Anniversary.We have just been informed by the Riad that our rooms have been double booked! The staff offered alternative accomodation nearby and stated that a new staff member had not checked the bookings when making our reservation. Beware and triple check your booking before planning the rest of your trip! My initial thoughts are that the whole Riad had been hired out and our booking cancelled as a result. I would be interested to hear from other travellers who have experienced the same misfortune.
Management Response from Wyeman
The disappointment expressed by this reviewer is understandable and much regretted. However, we must point out that whilst, on the date in question, the entire hotel had indeed been taken over by a group (a golf party) its booking had been in place for at least 6 months (the group leader being a personal friend of the owners); it is thus not true to suggest that the reservation by Traveldayz was cancelled simply to make way for the group, whatever other impression he/she may have gained. The hotel has only been open since Xmas/New Year and every booking, large or small, whatever the duration, is more than welcome.
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Other names for Les Borjs de la Kasbah Hotel

  • les borjs de la kasbah
  • Address: Rue du Mechouar - Marrakech - 40000 - Morocco
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