Sofitel Agadir Royal Bay Resort Hotel

, Agadir, Morocco
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Sofitel Agadir Royal Bay Resort Hotel

Cite Founty P4, Commune de Bensergao - Agadir - 80007 - Morocco Hotel Website | 48-820088
548 Traveller

Reviews - Sofitel Agadir Royal Bay Resort Hotel

6/10
Weather poor for August
Submitted by: Lisa in 26/09/08
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Young Couple
The hotel was luxurious, but we found that the food was repetitive (buffet) and the service was slow. However, the people in the hotel were generally friendly, but if you did have a problem then they seemed 'not to understand'. Our representative from First Choice, Hassan was excellent and would recomment First Choice. We personally would not recommend the Sofitel Hotel in Agadir.
9/10
Amazing experience
Submitted by: jo in 12/04/08
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Young Couple
From the moment you walk in you will feel welcomed. We stayed a week and were amazed by the quality service provided. Great food, great service, thinking about it the sofitel in Agadir is one of the best hotels in Morocco we ever stayed in. Also did stay in the past in the Palais the Roses (next door), but Sofitel is much better!
2 out of 2 readers found this review helpful
7/10
No English spoken
Submitted by: Ashleigh in 16/01/07
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
A nice hotel in a quite spot, but the staff did-not speak English at all and consequently the service was poor, also there was no minibar or drinks in the rooms. And the general cleanliness was grubby.

Historical Traveller Reviews of Sofitel Agadir Royal Bay Resort Hotel

t Go Back.

from Zulu_Warrior
My sister (aged 21) and myself (aged 26) have just returned after spending 7 nights in the Sofitel, Agadir. First impressions of the hotel were that it looked rather bland from the outside. After being greeted hello in French and entering the hotel I was pleasantly suprised. The foyerr was grand and felt luxurious - It had white curtains draped from ceiling to the floor and a Moroccon cutured seating area with colorful cushions and rugs.

We were seated while a member of staff took our luggage and checked us in. In the meantime we were given cold towels to freshen up and offered mint tea which was pleasant.

After about 10 minutes we were given our room key. When we checked in we had asked for a higher floor thinking that would ensure a better view of the sea. We were given the highest floor, namely the 3rd which we came to realise was a big mistake.

The room decor was fine. It had 2 dark wooden wardrobes and plenty of mirrors for us vain girls! No obvious dust in cupboards, and there were 2 single beds. Notably one of the throws on the beds had stains. When I pulled back the curtains I had a big disappointment. Our view was one of a construction site underway. There were tractors and a big open space where work had started. No view of a pool in sight and certainly no view of a beach.

I rang to ask if we could change rooms, and was told what we had was a standard room, and if we wanted to change to a pool view it was around an extra £25 per night and even more than this for a sea view. We decided to live with the view.

Having just returned 2 months earlier from Dubai where we stayed in the Jumeirah Beach Hotel, I have to say that Sofitel was proving to be a let down. I tried not to compare the 2 as Dubai is in a totally different league, but the view in Sofitel was more than poor. First major disappointment.

The bathroom was nice. It had 2 basins so great for when my sister and I wanted to use the bathroom together. There was a bath with shower over, which was nice and powerful. There was also a bidet in the bathroom and a very large mirror. All done in a Moroccon themed crafted dark wood.

Breakfast was good. Large seating area served until 10am. There was choice of omlettes, toast, sausage etc, fresh fruit, cereals and bread. Something for everyone.

The pool area was pleasant. Lots of children (something to bear in mind for couples), but I guess it was school holidays. There was a heated pool which was great when the sun was going down. The pool areas were very busy with children everyday until the sun went down. One day we enjoyed water aerobics in the pool.

There were hammocks galore!! They were everywhere, on the grass around the pool and in secluded spots leading to the beach area. There was also a table tennis table near the pool area. Towels were provided near the pool.

There was a restaurant near the pool area which served some decent light snacks, however it was very costly. A can of coke cost £2 and an ice lolly cost £2.50. A meal for 2 came to around £30 which was expensive for what was supposed to be a light lunch.

The hotel was located right on the beach. It is the last hotel on the beach strip row of hotels so we managed to get a quieter, cleaner part of it., however when walking along, it got noiser, much busier and dirtier. Overall our section of beach had clean fine grained sand.

There were also 4 poster beds scattered around the pool area. These were amazing. They had white leather mattresses, brown leather cushions and curtains which could be drawn for privacy. Very nice indeed. They were perfect to escape the sun or to lounge in with sheesha in the evening. Note, the hotel did serve sheesha but for a sheesha lover and expert like me I found the quality was very poor. The beds were washed every evening which was a good thing.

Everything seemed to be going good for our first day. We had slept in the hammocks and accepted the fact that this holiday was all going to be in French!! Everyone spoke French!! It was difficult to communicate even with hotel staff who spoke very little English which was suprising.

Then came the second major disappointment of the day. As we were returning to our room in the evening we smelt a rather strange smell. Something like a sewer. NOT NICE!! This smell seemed to be there from that point on everytime we came out of our room. It was very unpleasant and did not go away the whole holiday. One day the smell came INTO our bedroom, closing the windows did not help. It got so bad that my sister literally was heaving in the bathroom.

The corridor did not get any better when it came to lights. It was lit very dimly with side lights which barely provided enough light to see. This was not a good thing regarding health and safety.

The bedroom safety deposit box broke down on us 2 times in the 7 days we were there so we had to call for help. The rooms were not cleaned properly. Things were not folded away, just piled up on the side instead. The hotel staff service was at times poor. Many of them could not speak English and we were left waiting for food so long on one occasion in the restaurant after ordering it that we had to cancel it altogether.

The hotel had an excellent bar and lounge called the 'SO LOUNGE'. It opened around 12am and started to get busy around 1am. It was free for hotel guests but otherwise £20. The dcor was fantastic. It had 2 levels and a great chill out room with gorgeous decor. This room has ceiling to floor drapes with large mattress sized seats with cushions, all covered in silk and satin. Very luxurious and sexy.

The bar had live music every night. The singers performed music from The Black Eyed Peas, Justin Timerblake, Shakira to name a few. Very entertaining. After they finished the DJ played house/ trance and techno.

Note, there was a restauarant attached to the So Lounge. This was a lovely place and food was good but expensive. Dessert alone was around £10 per person.

The night life was generally poor outside of the hotel bar. We were recommended the 'Papagayo' club which was full of teenagers. We felt out of place and left after 30 minutes, despite paying 100Dirhams each to enter (£7)

Other points to note that I wish someone had told me before I booked Sofitel was that the bed sheets were not changed all week. A guest who was staying at the same time as us told me that her bed sheets were not changed and she had stayed 13 nights at that stage.

We did an excursion to Marracech as a day trip. Picked up at 6am, 4 hour drive with a gropu of 8 people in air conditioned bus. Drive there was ok but the heat on arrival was a shocking 45 degrees!! We were shown around the King's Palace and Gardens, the Square with snake charmers and dancing monkeys etc and souks (markets). Lunch and evening meal were provided. We returned at 12 midnight. The day cost £48. It was worth doing simply because you can't go to Morocco and not see Marracech. Note to buy gifts etc stick to Agadir which is cheaper.

Other excursions included a trip to the Immouzer mountains which I would never do again. A whole day driving though mountains in a jeep...rocky roads...no air conditioning...not good. We visited local Berber people and had tea and fresh biscuits which was good to experience. Take loose change for the children and some pens!! The children ask for pens and would rather have these than sweets!!

We also did the Berber evening where we were taken to a Berber camp where around 200 tourists gathered for belly dancing, singing and to sample the local Moroccon cuisine called 'tagine' prepared fresh for us. This was worth doing to get a feel for Morocco.

Overall I am glad I went to Agadir because there is so much hype around it at the moment but I dont think I would go back. The best things - beach with hammocks/4 poster beds, fake sunglasses and watches, and the So Lounge! The bad things bad smell in the corridor, very few English speakers made it difficult to communicate, pervy Moroccon men, nowhere to smoke decent sheesha.

Note of interest was that on numerous occasions we were told by tour guides and locals that Sofitel was the best hotel in Agadir. Overall the rooms and corridors need improvement. Staff should learn to speak English. Outside the back of the hotel was lovely.

Definately not 5 star as we were told when booking. More like 4 star.

Sooo Nice

from Joran
We, like some of the other people writing these reviews were worried about this hotel after reading bad reviews from previous guests. First of all we had a great week in Agadir, in fact a week is not enough in this place, you need at least 10 days maybe even 2 weeks (as trips to Marrakech etc sound tempting). To be fare I would say the standard of the ordinary rooms are more like 4 star than 5 star, however they are clean and absolutely fine (at the end of the day you don’t travel to Morocco to sit in your room). All I can say is that they don’t have balconies, which is the one thing I did rather miss. Overall the staff is great, very friendly, however even in this 5 star hotel we felt some of the staff were out to make money of you, they are all on the take, but the nice staff outweighed the less friendly once. The entertainment in this place (So Nice Bar) was amazing, with brilliant live music and a great atmosphere. The one big thing however worth baring in mind when you book this hotel is bring lots and lots of spending money, 1 vodka redbull costs approximately 8 quid and 2 whisky’s about 12 quid, whilst a bottle of water is about £2.50 (so not cheap)……….we also found the prices to vary from day to day (maybe some staff were pocketing the difference !?! who knows). If I decided to go again I would without a doubt bring booze to have in my room……a few cheeky once before hitting the town. Worth bearing in mind as well is that we had 2 cloudy days out of our 7 days stay, something which apparently is not a rare thing this time of year in Agadir, (famous for their June, July and August sea mist)…………with the sun not turning up until about 11-12 o’clock mid day, however the rest of the week we had fabulous weather. All in all we loved it, and would not fear to stay in any Sofitel hotel again !

Love 2*London and 4*Oslo

Magical

from narkynato
My boyfriend and i stayed there for one week from 5th to 12th July and we didnt want to come back. As soon as we arrived we were treated with great hospitality and every where we went offered mint tea! The hotel staff are soooo attentive and friendly. Even the ones that you pass by in the hallways are very friendly and carry themselves well. I wish that i was still there......

The room we booked was a superior and we didnt pay much extra (booked with First Choice) which was lovely inside. The room was quite a big size and so was the bathroom. We had no complaints about the room. (Only thing we missed was English TV, but when your on holiday you dont see much tv anyway)

The hotel was decorated beautifully and to a high standard. There were no faults at all.
The pool area was also gorgeous with lots of places to sit. We loved relaxing in the big beds in the afternoon.
The food in the hotel is nice but a little expensive. There are loads of cheap places to eat close by i.e. Camels! (on the cornish)

Overall the hotel is lovely and we enjoyed ourselves soo much. I would really go back there and stay for two weeks next time!

Enjoy Sofitel!!

The perfect place

from gavita
We had a wonderfull time at the Sofitel. It was much much better that the pictures we had found and of course better than we expected. The place is big, the swiming pool is great even with a heated one. The beach is really nice. We stayed there 8 nights and the staff were exellent. Maybe a bad review its due to the fact that you have to know some french to travel to Moroco. But that apllies not only to the hotel but also to move around the city.
You gonna love this hotel.

NUMERO UNO!!!!

from KennyJill
I was a bit affraid to travel into Maroco, but as from the moment we entered the hotel... The dream started and it ended 2 weeks later... No further comments...

Visually Stunning

from neepsandtatties
My wife and I stayed for a week at the beginning of June 2006 having booked a good deal through a package tour company. The hotel is visually stunning, easily living up to the various photos of it.

Our bedroom was one of the no-smoking rooms on the first floor with a pool view. It was thoroughly cleaned each day. It had two large twin beds, two wardrobes (one with a free combination safe), fixed seating (on the 3rd day we discovered that there are 3 drawers underneath this, there are no handles but instead they have a "push-push" mechanism), empty fridge, and multichannel television (with BBC World and an English language movie channel). The excellent air conditioning was controlled by a panel on the wall (only discovered on the 2nd day).

Our bathroom had twin wash basins, toilet, bidet, and bath with power shower. Toiletries were supplied daily as was two bath towels, two hand towels, and two very nice bathrobes.

We stayed on a B&B basis. Breakfast was a buffet with all sorts available. The orange juice containers were continuously topped-up by a chap who done nothing else but squeeze oranges. There was a marvellous selection of breads. Cheese and cold meat for a continental breakfast. Sausages, tomato, and potato for a hot breakfast. Omelettes and crepes were cooked to order in front of you.

We ate one evening in the buffet restaurant it was quite good but expensive (800 dirham for two with a bottle of wine). We didn't try the a-la-carte restaurant, main courses there were about 250 dirham. We like to eat in different places so preferred to jump in a petit taxi and go out. The La Scala restaurant was very good (600 dirham for two (2 courses and wine)), the Maxwell was also worth trying (and cheaper).

The pool is enormous and was surprisingly little used. The main section was 18-19 C with a smaller section heated to 21-22 C. The hotel doesn't really cater for children so its all really peaceful. Have a look at some photos of the hotel to see the sunbeds, hammocks, etc they have - they are indescribably good! There was also a large private section of the beach fronting onto the main public beach, this again was all quite quiet. Towels were supplied free; there was a bit of getting them down on sunbeds early, this could have become a problem if the hotel had been full.

This was our first trip to North Africa and we found it challenging. The Moroccan people are warm and friendly, but outside the big hotels life is hard. They seem to be making progress in replacing the shanty towns with municipal housing blocks but it is still difficult to reconcile the luxury of the big hotels with the daily life of many of the people.

Sorry Sofitel you lose a point due to the consequences of one bad tomato!

wonderful holiday

from A TripAdvisor Member
After reading some of the reviews about this hotel, i was alittle worried about what we might find. We were very pleasantly surprised, the hotel entrance is amazing, very moorish. We had booked superior rooms because we found out that most rooms did not have balconies/terraces. Can't understand why, it is the only thing that spoils the hotel. The pool and area around it was wonderful, everyday I couldn't make my mind up on wether to lie on one of the lovely double beds, or four poster with curtains around it, or the hammocks, or simply one of the comfortable sun loungers, Even the area going onto the beach has little chairs and settees!

Our rooms were very clean and the staff were all friendly and helpfull. They are a little slow at times but hey you are on holiday and supposed to be relaxing so whats the problem? We only went bed and breakfast as we like to try different restuarants. The buffet breakfast was fantastic, everything you could wish for except the girl who makes the omlettes, she would not smile no matter what (we didn't think she enjoyed her job!) We didn't find many great restuarants, but the one that is excellent is La Scala but make a reservation as it gets very busy.

Watch the Taxi drivers as some try to rip you off. We were told by the rep that a journey into the town should cost no more than 10 dirhams(70p) but we never got them for less than 15 mostly 20. Agree the price before you get in. For some reason all fares double after 8pm.

We went to Morrocco with my sister and brother-in-law for my husbands' 50th birthday. We had a great time and the chef made him a cake and alll the waiters and band sang to him. We had banners and balloons on the sun loungers and room and the staff all found ery amusing.

Overall we had a fantastic holiday, we were a little disappointed with agadir overall as some parts were a bit scruffy. I think if you go for 2 weeks definitely do some of the longer trips to see other parts of Morrocco.

The best hotel/location in Agadir

from Nickilaus
After booking a holiday at the last minute we booked direct with the hotel on-line. Although Agadir itself is a little too commercial for my tastes we found the Sofitel to be excellent. The pool was never too crowded, noisy kids (just my pet peeve!) were absent throughout and the staff were really friendly.

Really enjoyed the fact that little English is spoken whevever you go but knowing at least some French did help.

Opt for a superior room with pool view if you can (or better!) to ensure a reasonable size. The hotel were very good and gave us a courtesy room as we didn't fly til late.

Having seen what else Agadir had to offer I strongly feel this was the best hotel we could have chosen!

Fantastic!

from Padare
Overrall an excellent hotel. Rooms are very clean and well furnished, though a little small. Food choices are ample with 2 restaurants & a poolside grill, albeit a little pricey. The hotel has superb facilities, with a huge pool area, gym, tennis courts, massage clinic and private entrance to the beach on its doorstep. Beware of some rooms which overlook a nearby construction site. The hotel has a taxi-stand outside with the journey to the main tourist centre 5 mins costing just over £1. The staff are very friendly and happy to help, but sometimes were a little slow in helping.

Most Excellent!

from A TripAdvisor Member
Just got back from a weeks half board at the Sofitel - had a fantastic holiday.
The hotel is well laid out around a huge pool - hammocks, sun loungers, canopied sun beds - so relaxing and the pool is so big - able to splash about and not bump into anyone!
Beautiful stretch of beach with plenty of sun loungers - just a few steps from the pool area. Buffet breakfast and dinner was delicious - all tastes catered for and heatlhy too - tagines and couscous and lots of vegetables. The room was very comfortable - and clean - bonus was the 24 hour movie channel in English! - perfect for winding down after eating too much at dinner....
So we had a wonderful time and stayed the whole 7 days in the hotel complex - which is a compliment in itself to the hotel. Easy to book and play tennis, table tennis, massage etc
Service to me was excellent - I needed my school girl french to get by sometimes - but overall very good I thought. Abdullah in the main buffet restaurant provided exemplary service, as did Mehdi our Med Hotel guide, and Khalid the chief concierge (all very good english speakers)
Overall can't fault it really - but think that going half board was a good idea as food and drinks quite expensive in the hotel. But personally, having travelled and lived abroad for many years in Asia, I found this hotel, for the package - was fantastic value so I would go again for what I was after - sun, relaxation, and sleep!

Top Local Tips for Agadir

Construction works There is an enormous amount of construction going on in Agadir - sometimes right outside hotel windows and between the hotel and the beach, so that "seaview" you were promised, could actually be a JCB view! Please check carefully with your travel agent before you go!

Still quite chilly We stayed in Feb half-term, it was overcast or rained most days and the temps rarely reached 20 - not a guaranteed sunshine getway in Feb.

Dirhams cannot be taken out of the country If you are travelling to Morocco, make sure you have some euros on you and maybe £20-30 to change at the airport. You get currently (Jan 07) about 17 MAD to the Pound so £30 is roughly MAD500 which is enough for a taxi and a meal in a restaurant. There are plenty of ATMs in Morocco town centres so you can draw money out over there. It is very cheap to eat in Morocco - we find it works out about £5 per day per person for 3 meals a day! On your way out of Morocco, they stop you in the airport and ask you if you have any Dirhams and if you have you have to go to the exchange desk and change them back - get euros - you can spend euros in the airport but not sterling! Have a great trip

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Other names for Sofitel Agadir Royal Bay Resort Hotel

  • sofitel agadir royal bay hotel
  • sofitel agadir
  • agadir sofitel
  • Address: Cite Founty P4, Commune de Bensergao - Agadir - 80007 - Morocco
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