Occidental Allegro Agador Hotel

, Agadir, Morocco
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Occidental Allegro Agador Hotel

, Agadir
3 star
Boulevard du 20 Aout - Agadir - 90000 - Morocco Hotel Website | 48-847102
143 Traveller

Reviews - Occidental Allegro Agador Hotel

10/10
The best place ever!!
Submitted by: Emmaaa in 21/01/08
  • Age Group: Under 18
  • From: United Kingdom
  • Traveller type: Family Traveller
Been home from this place two weeks now.... my 11th time in two and a half years!!
We visited the hotel 6 times in total in 2007, two of which were just me and my mum alone due to my dad not having enough holidays from work.
THE BARS
Amazing, all extremely nice people who can't do enough for you. Give them 20 dhirams for their service and you are sorted for the week when it comes to queues. Always smiling and joking!
THE RESTAURANTS
We dont usually go for the a la carte restaurants, although we have tried them before and the food isnt bad. the main oasis restaurant, however, is nice. Enough choice at both lunch and dinner times. the waiters (mohamed, mohamed, and faysal) are great, always smiling and cant do enough for you.
THE ROOMS
Now now, people have come on holiday to a third world country and they seem to be expecting something of a palace! Noone goes on holiday to spend more time in their room than out of it so as long as there's fresh bed sheets, clean towels, running water and clenliness then what is the problem?!?!? The rooms are alot more spacious than a variety of hotels we have visited in the past in majorca and the costa brava!!
THE ANIMATION TEAM...!!
10/10
The best holiday yet!!!
Submitted by: Jon in 04/12/07
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Sun Seeker
My wife, her parents & I have just returned from a fantastic 2 weeks at the Carribean Village Agador, Agadir.
First impressions were an excellent speedy check-in, the spacious lobby & bars and the porters took us & our luggage to the rooms. The rooms are very clean with shower room, separate toilet & bedet, plenty of wardrobe space, TV, comfy beds & a lovely patio with table & chairs. Maids clean the rooms daily & are well worth tipping. There are four swimming pools which were cleaned daily, plenty of sun beds & loads of activites to do i.e. mini golf, ping pong, tennis, pool, darts, archery etc.
The main resteraunt serves a wide variety of foods for all tastes, but there are chips & spag bol at every service for the less adventureous. There are several themed resteraunts such as Italian, Moroccan, Chineese, Sushi, Tex Mex etc but these must be booked on the intended day of use. The waiters are very friendly & give excellent service, but if you tip them, your table will be reserved & your drinks waiting for you. Aziz & Faycal are brill.
There are 7 bars & the staff are very friendly. If you tip them, they will bring your drinks to your table for you.
Now the best bit... the Animation team!!! They work very hard to keep you entertained, from dancing to shows at night in the amphitheatre. They will show you how to belly dance, teach you arabic, play games with you & entertain you come rain or shine. Zizo, Chamouss, Bouchra, Karim & Wadi were fantastic, but all of them are great.
We came away feeling like family & will definately return ASAP.
10/10
Amazing!!
Submitted by: Rianne x in 03/05/07
  • Age Group:
  • From: United Kingdom
  • Traveller type: Young & Single
Oh my god just came back from an amazing holiday in Morocco, Agadir, stayed at the Caribbean village Agador! the animation crew well the dogs bollox honestly they were top notch! had a brilliant time while we were there, at first before we went we heard a lot of bad thing but when we got there we assumed they were all lies because this was a fantastic holiday. I'd advise everyone to go who wants to relax in the sun but also have the entertainment at hand when needed!! Everytime I think of my holiday I want to go back. I'm definitely booking another holiday back to the same hotel later this year!! I loved it, ignore what people say about it being rubbish, go and see for your self :o)
10/10
Tough act to follow!
Submitted by: Mathilde in 28/03/07
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Young Couple
We spent a brilliant week at Agador. The variety of food was great, the entertainment was dynamic and varied and the beach and pools were uncrowded and relaxing. I have yet to find another All Inclusive deal for such good value. I highly recommend it!
10/10
What a way to spend Christmas!
Submitted by: Ali in 07/03/07
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Family Traveller
Fantastic food. Friendly and efficient service. Animation crew kept us entertained and the children made lots of friends.Very reasonable prices and the room was bright and clean. Easy access to local sights and beach. Will definitely return to Agador. First rate holiday. The best way to spend Christmas!
10/10
Brilliant hotel
Submitted by: Christina millen in 30/11/06
  • Age Group: 18 - 25
  • From: United Kingdom
  • Traveller type: Relaxation Seeker
excellent holiday worth while the animation team made my holiday a blast especially Zambla who I'm still in contact with food was great and every one was really nice that I have booked again for march my room was fantastic and they made my birthday a day to remember they decorated a special table in the buffet room and made me a twenty first birthday cake so the Caribbean Villiage hotel Agador is worth going to fantastic best holiday I have ever had
10/10
Staff Makes Holida
Submitted by: Paula in 21/11/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Family Traveller
I did read lots of reviews before I went on this holiday and it really put my off when I read all the bad things that had been said. When I arrived I was really surprised how wrong people had been. The place was kept really clean and the food was okay. My children had a brilliant holiday and made loads of friends. I also became very friendly with the bar staff and also the animation team, who I am still in touch with. I had a really great time and the only bad thing that I could say was coming home to the cold and the teary goodbyes. I would not recommend going in the summer months but I will definitely being coming back next Oct.
1/10
Poor service
Submitted by: Carol in 26/06/06
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
The hotel's location is on a hill out of agadir, the service unless you tip is very poor you can wait upto 30 mins for a drink at some of the bars, the food in the restaurants is absolutly abissmal; bolognaise was served up 28 times in 14 days, the chicken was either wings or the cuts of meat we would throw away, the roast beef could not be cut. The food is handled without gloves despite the health people advising them to use gloves . There was a very serious outbreak of sickness and still nothing has been done, the main retaurant toilets overflowed and food was still been served, i would never recommend this hotel for anyone to use. It also caters very well for the french and german customers. They advertise local entertainment there was no entertainment. At all this is the worsty hotel I have ever stayed at.
10/10
Fantastic
Submitted by: Roy Beswick in 12/03/06
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Family Traveller
Stayed at hotel Jan and Feb 2006 had a fantastic time, staff and entertainment team made you feel like part of a family. Would and have recomended to other people. Will go back a.s.a.p

Historical Traveller Reviews of Occidental Allegro Agador Hotel

Truthful and comphrehensive Review by experienced traveller

from JamesSherwood
I promise this review is not biased,it is a true reflectionand one which at least 5 other couple on our Thomsons holiday thier experienced too.

First of all, I must say we enjoyed our week as regards the weather, some of the staff and the facilities outside of our room. The Occidental Allegro Agador has good facilites if you want to do lots and there is always a member of staff on hand for things like that i.e. Mini golf, ping pong entertainment, shows (corny) swimming, competitions ot you can be left alone.

Food
Food was bad, I don't care what everyone else says, all I can say is where do you eat? It was varied a little but most of it was left out for long periods before eating and most people had stomach upsets and accompanying issues! The a la cartes were poor except for the pizzeria which was passable. The others definiltey recycled food from the other restaurants. Agador...leave Chinese meal to the Chinese, Meditteranean meal to whoever and don't do steak. I don't know why it was so bad we ate out instead and they cooked marvellous food, one of the best fillets I've ever had round the corner of the hotel. The food in the Allegro is bland, which is a shame as morrocco has so much to offer.

The Room

The room was large and simple. It had a shower and a heater which you need in the winterm onths, very cold in evenings. 4 other couples we stayed with their had to move atleast once to find a clean room. We had to ask to get our toilet cleaned which revealed why it stank so much all the time, they did not use disinfectant! Yes they made the bed nice but they use the same mop to do the loo with no disinfectant to do your floor! A mother and her daughter had to go out and buy their own toilet cleaner. This is a basic reuqirement of any hotel and I can't believe how unconcerned the reception was depsite the fact were very personable.

The Service

Genrally very good although with some it seemed they were working up to a big tip most of the time from day one. The manager told us there were 450 guests that week and they have 500 staff. I doesn't sound true but they seems to give 4 people a 1 person job. The bar was OK, any drinks over 1 you have to let them take to you. The guy round the pool who gets your lounge beds etc was great.

Other

The allegro has a fantastic spa called the Argane. I had two 2 hour massages (BerBer) which were of such quality I would say you would pay over £100 at home. It was certainly as good as the aromatherapy massages I have had at the Lakeside in Cumbria and the Marine in Troon. The only difference was that at £18 for two hours I just had to have 2. PS If you are self conscious make sure you keep your swimming trunks or underpants on as they give you a pair of paper thongs which are so brief they don't get a mention, but if you don't mind its great because they are very proffessional and do a thorough relaxing job. Highly recommended.

Agadir

If you don't mind being hassled (to death) its fine. You get used to itm just keep walking don't get drawn into conversation. It would be nice if the shop owners let you look at their stuff before they start tryinf to sell you the first thing they think you saw. It can get very annoying and if you are no good at haggling don't go on your own they are ruthless. If you do manage to find something you really want and only then start to haggle. YOU MUST START AT AT LEATS HALF WHAT HE SAYS, don't feel sorry they dont! We haggled a man down from 1300 Dirhams for a hangbag and a pair of glasses down to 400 for the two and he was still happy! Don't be taken in please and don't feel obliged, also they can get quite agressive seeming if it looks like your are leaving.

All in all we go the sun we wanted and a rest. We did not get good value for money for our all inclusive food, it is genuinly terrible, anyone who says any different probably eats McDOnalds and microave meals, no offence, just my opinion.

Hotel needs to seriuosly book up its ideas.

not a 3 star

from paulhbuster
it needs to learn a lot about what makes a good hotel
ie after you vacate your rooms at 12 noon your all inclusive bands are taken off you your given a slip for your lunch and a drink (airtours ) only after that you have to pay we arrived at 9.30 pm so i think we are entiteled to ai until we leave like in any other hotel i have stopped in before at the the bar its only one drink per person the wife has to get her own thats if you can get served
the food is bland very rarely hot on a plus side its very clean and most of the staff are ok ps take a torch they dont like putting the lights on

had a fantastic time

from steve047
Had a great week at the carribean village, weather was fantastic and all the staff were brilliant, the amenities on site were all good and the food was good as there was plenty to choose from, rooms are basic but when im on holiday all i do is sleep and wash in the room and then out all day, i dont go on holiday to stay in a room all day, the children had a fantastic time in the pool and on the beach, they also enjoyed the crazy golf, tennis, darts, volley ball and kids clubs which are all free, there is something going on every night and friday night was moroccan night which was great, the look on the kids faces as they saw the camel arrive was a picture and they also had there photo taken while sitting on the camel, overall we had a brilliant week and would definately go back again, different to what i expected after reading a few bad reports but glad we did not take any notice of them and went,

Ideal For Open Minded Families

from BarnsleyGod
Much better than previous reviews suggested. Food varied and good provided that you got there while it was hot and fresh. A la carte restaurants' quality even better.Wife and 6 years old granddaughter drank the orange juice with no ill effects. No stomach problems whatsoever. Lots of activities for kids. Music mainly rubbishy continental garbage but not all of it. Bar service, particularly poolside bar extremely slow.No hassle outside the hotel and perfectly safe to walk the streets of Agadir at night. Trip to Marrakesh is a must if you have the stamina. Overall to be recommended for families but otherwise I wouldn't touch it.

Great Weather

from JanHampshire
My husband and I were at the Caribbean Village mid October 2005; we are in our 50's. The weather was absolutely fabulous, just like summer in the high 70's F. The gardens were extremely well kept with beautiful flowers and lots of gardeners attending. The food was very good with lots of variety and hot and the dining room was excellent, not like the usual school canteen! The beach was stunning if you walked away from the commercial centre and very clean. It is huge and you can walk for miles on the lovely golden sand which is flat.

There was quite a lot of entertainment and they had an amphitheatre where most of it was held.

Downside was the hotel room. We were in 2114 and the bathroom was simply not good enough. The taps were green with corrosion, the shower rail was rusty and the grouting on the tiles was black with mildew. The sink was cracked and the shower attachment fell off the wall when I tried to remove it from the holder and then later in the holiday when I was washing my hair the shower attachment broke off completely. It had obviously been repaired before! There was no proper wardrobe, just a recess with a pole for hanging clothes and a curtain to pull over it. The front door key broke in half on the fourth day, obviously metal fatigue. The room just needed refurbishment.

Did anyone else have a similar problem with their room, or were we unlucky, as it would affect my opinion as to whether to return to that hotel?

We were pestered a bit on the beach with people selling things but it was not as bad as in Tunisia and they did take "no" for an answer if you were firm with them.

I would go back to Agadir again as it was lovely but not to the Caribbean Village because of the room. Shame because if they took as much care in the rooms as they did with the gardens, it would be fabulous.

i loved this hotel

from sugarbabesuk
i really agree with the coment about people complaining about the tv and other trivial things like that any one who wants to sit inside and watch tv shouldnt go to a hot location like morocco!
when i go on holiday i use the rooms to sleep and change in and thats all but i was impressed with the cleanliness of the rooms we had all sky channels and watched films and friends while we were getting ready to go out on an evening.
i thought the hotel was lovely! it had quite areas for people who enjoy the quiet and other areas for people like myself who go on holiday to enjoy themselves and do things that they wouldnt do at home like join in with the games. the staff work very long hours and it amazes me how the keep up such a possative attitude as alot of the guest treated them like skivvies!
i went with my boyfriend and my family and we all loved it my mam has been to the same hotel 3 times and she is 51 so anyone who says its just for kids is lying. saying that every family we met who had young children said they couldnt as for better for the kids.
the food was great you couldnt ask for a better varity and i always get a bad stomach on holidays and this has been the only time i have been fine for the 2 weeks,
i could really go on but i wont all i no is we loved it and cant wait to go back and see all the staff next year as we made really good friends with them and keep in touch with them via email
i would recommend this hotel to anyone who actually wants to have an active enjoyable holiday

Enjoyed the holiday, but once is enough

from MrsSenior2
My husband and I have just returned from two weeks at the Caribbean Village Agador in Agadir.

Arriving in daylight meant we saw enough of the area and hotel to formulate pretty accurate first impressions. Our room was basic but clean. The grounds of the Caribbean Village are well maintained and quite picturesque. There were a few basic shops, supermarkets and restaurants situated around the hotel but it seems that most of the entertainment is to be had on the hotel complex itself.

On an All Inclusive basis, we were given tokens for each of the on-site "a-la Carte" restaurants (Mediterranean, Moroccan, Pizzeria and Chinese). Each restaurant has two seatings (6.30pm and 8.30pm - no flexibility). We tried the Mediterranean first with a group of fellow holiday-makers; waiter service was good and the food was ok - I had a chicken dish which was a little bit over-cooked but adequate. The portion sizes in the Chinese restaurant are a little bit on the small size and there was a set menu with no alternative choices. The Italian was by far the best if you've not eaten since breakfast and are looking forward to a filling meal. We didn't try the Moroccan restaurant as we'd not heard good reports. Its also possible to eat in the Italian after 10pm until 1.30pm (where drinks are still served - beer and wine). The snack bar is also nice enough if you're not hungry between 12 and 2.30 when lunch is served in the Oasis.

The Oasis restaurant is the main eatery on site, and the waiters welcome you with a smile. There's plenty of choice to cater for all tastes at Breakfast, Lunch and Dinner (even chips at lunch and dinner for those holiday-makers who just cannot do without!); fresh bread, meat and vegetarian dishes, pasta, pastries, soups, cold meats and cheeses, fresh fruits and flans, while-you-wait omelettes at Breakfast and "themed" evenings (French, Italian, Moroccan) when you can also get a little bit of something different.

If you're fancying a meal off-site there's a Chinese restaurant which is just in front of the hotel serving reasonably priced meals, or for something a little bit more special (by candlelight), La Scala (out through the bottom of the hotel grounds towards the beach and turn left up the hill - first restaurant you come to). Very nice Mediterranean food (excellent fish dishes) but a little more expensive (but even at £70 for two 3-course meals including beer and a bottle of wine, still wouldn't break the bank). Along the beach there's the ever-present McDonalds and a Pizza Hut ... if you just can't bear 2 weeks without!

Back at the hotel, Friday's 'Moroccan Day' when the area around the main pool is turned into a Moroccan Bazaar with stalls selling leather goods, silver jewellery, kaftans and wooden goods. During the evening there's a show with dancers and acrobats and "Chocolat" the camel for the kids to have a ride on, and a snake-charmer who'll whisper in your ear for a bit of cash if you have your photo taken with him!!

During the first couple of days both my husband and I (together with what appeared to be 90% of other guests!) developed quite a severe bout of "holiday tummy". The hotel doctor had to be called and at 400DH a pop (plus the prescription) it didn't turn out to be a cheap first week for us; although the doctor spoke very good English and was very thorough. There's a pharmacy within easy walking distance of the complex and 24-hour chemists in the town in case of emergency.

The complex itself isn't suitable if you have difficulty walking, and although there's the odd token ramp they're barely wide enough for a baby buggy so be prepared for steps everywhere! ... even down to the beach which is located by walking through the complex and out past the (well kept) tennis courts and crazy golf, down some more steps, and across a road which can get quite busy. You're not there yet though, because the hotel's section of beach is at the end of the dusty road and left, past the back of 3 or 4 other private sections of beach. It's clean and sunbeds/mattresses and parasols are all provided. There's WC's and a soft-drinks bar so at least you don't have to hike back to the hotel for refreshments!

The beach itself stretches for as far as the eye can see, and the sea is slightly tidal. We were advised not to swim as the currents can be quite strong, and I wouldn't be comfortable leaving the kids to play on their own. It's patrolled regularly by police on both horse-back and quad bike as the locals can be quite irritating trying to sell you anything from a donut to Argan Oil.

The hotel pools are all clean and well kept. We spent most of our time around the "Relax Pool" with the mock Greek temple at one end. It was quiet (no music blaring) and no Animation Team trying to get you to join the water polo!

The entertainment on site was just about bearable - varied over a 3 week programme so if you're there for 2 weeks you don't get the same shows in your second week - there's a bit of entertainment for the kids too around the pool and aerobics both by the pool and on the beach for those who want to join in. We didn't use the beautician or the Hammam but heard very good reports - and they do a nice french manicure!

They're pretty prompt with the end of bar service though - if you're at the bar when it closes and you've not been served - tough. The lights go out and the waiters disappear. No warning - just keep an eye on your watch! The pool bar closes at 11pm prompt. The lobby bar closes at 12 midnight. The nightclub serves drinks until 2am but you have to pay over the odds for them (just like back home!) and it's a dark, dingy hole situated just off the seating area near reception ... and not all the patrons were guests of the hotel.

All in all we enjoyed our holiday (went on the 4x4 jeep safari, the camel trek and the overnight trip to Marrakech - which was well worth it but very 'interesting'). Unfortunately, we didn't venture into the Souk or visit the Kasbah on account of our dodgy tummies, which was a shame, but we had a ride around the resort on the little train which leaves from outside Bird Valley (don't get too excited about this one, there's a few Llamas and goats, an ostrich, a peacock, some hens/ducks and a small selection of aviaries and not much else - but only 5DH each to get in). The Train stops near the UniPrix shops in town and a couple of other places along the way.

The hotel staff were all friendly enough, and more inclined to help you if you spend a couple of minutes asking their name and give them a smile and a 'hello' when you see them. Our maid looked after us with extra bathroom supplies during our 'illness' and seemed genuinely sorry to see us leave. Its not a place we're in a hurry to return to, but we've satisfied our curiosity and can tick it off our list.

good for kids

from shelleybean
We stayed here for 2 weeks in august. The hotel rooms are pretty basic, but there is maid service every day to make the bed and change the towels if required.

The buffet restaurant had a wide variety of food and we always managed to find something to eat (I was a bit worried as I am a vegetarian). We all suffered from Delhi belly, so I would take Imodium. We had dinner at the pizza restaurant a few times and it was pretty good, the Chinese is good if you eat meat and my partner thought the Meditarian restaurant served a good steak. The all inclusive bars have beer/wine and most spirits – some of the cocktails are pretty lethal.

The hotel staff are pretty good, they organise activities around the pool for those who want to take part, and have dancing and a show in the evening, which my 6 year old loved.

There are several pools on the site, the one near the mediterian restaurant is the quietist and great if you want to chill out while sunbathing.

We only went into the town a few times as we got hassled or I got lots of dirty looks from the women in burka's. There is a uniprix store, which was great as everything had a fixed price, so we didn't have to barter. There is a bazaar in the hotel grounds, but I would avoid this as several of the traders were very aggressive.

All in all, a pretty good value all inclusive hotel, but just be aware that the rooms are pretty basic and you will be fine.

Horrible hotel

from Wordypirate
We visited this hotel this summer and I have to say the hotel was really not as it seemed in the brochure, Tv commercials, I still see travel tv ads showing this hotel and they never show the rooms! They highly recommend it and I feel sorry for anyone that saves up their money and ends up there...although the complex itself was pretty from the exterior, the rooms were really basic, scruffy and...most importantly the resort itself was very strange, odd atmosphere, couldn't step outside the hotel without getting hassled, but real hassle...we moved rooms three times and we're pretty used to basic but clean hotels is all I ask...I wouldn't reccomend a trip to this hotel! But also, if you're going to see Morocco, stay further up the coast, Essaourie, Tangier...but avoid the known tourist areas...Also since Agadir suffered an earth quake in the sixties, there's very little left of its original feeling and the vibe is not so good as so many people died...

STOP COMPLAINING BRITS!

from emma_spaghetti
This hotel is brilliant for families, I went here with my mum and brother a few years ago and it was excellent. I think it is ridiculous that people are complaining about nowhere to put the shower head, or limited channels on the tv, for gods sake you do not go on holiday to moan about such trivial matters, as if you wanted to watch satellite tv 24/7, you should have stayed at home!

The hotel was beautiful too, with hibiscus flowers growing all over the grounds, it was a real buzz to get up in the morning and see all the pretty flowers and plants.

The food was buffet-style, and freshly prepared and totally fine. There is also a pizzeria restaurant on sight and another Moroccan style, which we received free tokens to eat at, and they too were of high quality.

Ok So the entertainment is slightly tacky, but the staff do try to put a good show on and make the best effort. It is good fun for children, such as the balloon games and adults often join in too!

The hotel is large, the swimming pools are fantastic and clean, and great for children. The rooms are basic but clean, typical of a Northern African hotel. The day trips offered are highly recommended, as the sights are incredible.
The staff are incredibly friendly and polite, and you will benefit if you show some respect by trying to learn abit of French, one of their many languages, because you are likely to receive optimum care and benefits if you can speak the same language.

Like any poor country you are likely to be hassled by people wanting you to come into their shops and buy things, and as parts of Morocco are poverty-stricken this is to be expected. Moroccan men often seem mesmerised by the sight of a "scantily-clad" european woman walking the streets but generally they do not expect you to take any notice of the occasional wolf whistle you may encounter, so yes, it can be slightly annoying, but as long as you remain passive they generally dont pester anymore.

Hope this helps!

Top Local Tips for Agadir

Porters at the airport and general stall/shop keepers Say NO THANKYOU firmly and ignore them. (as soon as we landed i told my older 2 children whatever you do hold onto the suitcases don't let the porters take them, we all walked out of the airport and what did my husband do?? let a porter take his case!! MEN!! we had no money changed to tip him he dragged it about 50metres and i gave him £1 i wish i could get paid that for each 50m i wheel a suitcase. Thats £1 for a few seconds work!! We did get to grips with the tipping procedure and tipped the waiters who looked fter us very well (and the cleaner)

Buses and Grand Taxis + dress code If you know a few words of French it's worth taking local buses or Grand Taxis (consult a book like Lonely Planet) more fun and much cheaper. Remember though that Morocco is a moslem country and that "non-modest" dressing, even shorts & linen can cause offense. So, respect this and use long sleeves, long trousers / long skirts outside "tourist ghettos".

Discover the real Morocco and visit villages off the beaten track If staying in Agadir trips to the villages of Immouzer and the coastal village of Taghazout are wonderful.

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Other names for Occidental Allegro Agador Hotel

  • occidental allegro agador hotel agadir
  • occidental allegro agador agadir
  • Address: Boulevard du 20 Aout - Agadir - 90000 - Morocco
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