Le Meridien Ile Maurice Hotel

, Pointe Aux Piments, Mauritius
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Le Meridien Ile Maurice Hotel

, Pointe Aux Piments
5 star

Rooms: 198

Village Hall Lane - Pointe Aux Piments - Mauritius | 204 3333
795 Traveller

Reviews - Le Meridien Ile Maurice Hotel

10/10
Better than great
Submitted by: Juan in 09/09/08
  • Age Group: 26 - 30
  • From: Spain
  • Traveller type: Young Couple
The hotel could not have been better, waited on like a superstar. Staff friendly always willing to serve. Would go back.
9/10
Perfect ...!
Submitted by: Carine in 09/05/07
  • Age Group: 18 - 25
  • From: Monaco
  • Traveller type: Young Couple
We stayed at Le Meridien Mauritius for one week. The room was very comfortable and nicely decorated, and we had a beautiful view on the ocean. The house keeping was cleaning the room 2 or 3 times a day.
The staff was super friendly, very helpful.
Service was really good. We had great dinners at the restaurant La Faya, where I celebrated my birthday. They were very nice with me at this occasion, prepared a special meal and decorated the table.
The buffet dinners were incredible, with so many different things to eats that it was very difficult not to find something to eat. Moreover, each night had a different theme, and we were able to taste Mauritian food, it was great!
There were many activities in the hotel, such as scuba diving, beach soccer, massages and gym in the spa...
the hotel in general was quiet, we were able to sleep late in the morning and there was no noise around the swimming pool and on the beach, so that we were able to relax.
We really enjoyed this place, and will probably return there.
2/10
Very disappointing
Submitted by: Modi in 15/05/06
  • Age Group: 26 - 30
  • From: Israel
  • Traveller type: Young Couple
Me and my girlfriend have just returned from Le Meridien hotel in Mauritius.
I can start and say that we were looking forward for this trip a long time, and as big the expectations were the disappointment was even bigger.
I will start from the most unfortunate and serious matter: 500$ was stolen from our room (the money was in a drawer inside a wallet and not just laying around the room) put your money and valuables in the safe the hotel cannot be trusted!!!
Don't expect great food and if you will order from the bar a bottle of water you will pay 6 times more than in a store 2 located 2 minutes from the hotel.
The house keeping will keep going all day long and you can still hear people dragging carts at 11:00PM at night and early in the morning making lots of noise and keeping you up.
The staff try to be helpful and are very nice but the overall result is very intermediate and for the prices charged by this hotel per night it is just not worth the trip I would look for other options in the Island I am sure there is a better deal.

Historical Traveller Reviews of Le Meridien Ile Maurice Hotel

Please, pay attention to guests

from A TripAdvisor Member
We are just back from our 2 week trip in Mauritius at Le Meridien. We found great staff and large rooms, all facing the sea with balcony and a great pool. Beach is not cleaned everyday which means that you can find plastic bottles right in front of your eyes during a couple of days and you may have to do the cleaning yourself... This also goes for the rooms which are not impeccable and you should do your own supervising with the housekeeping to get a decent service.
Food is great in the 180 ° main dining room. You also have La Faya restaurant which is a little quiet and a great beach restaurant called Shells..Perfect location for our Valentine's Day dinner....Except that this place is invaded with cats fed by customers and staff and despite my requests (I have an allergy to cats) and letter to the General Manager (who did not even reply to me), cats stayed begging for food in this heaven...but I could never go back there.
All in all, we had a good time (hey, that's vacation after all) but will not return to this hotel again. Their sense of hygiena is not compatible with ours.

Watch the bar prices!

from A TripAdvisor Member
We stayed at the Meriden Ile Maurice for our honeymoon back in September'05 and overall enjoyed the whole affair.

Having been greeted upon arrival with a cocktail, we were shown to our room by a superb porter. It was so refreshing that unlike America he did not stand with his hand out, waiting for a tip before departing!

The room was standard but felt spacious and had a balcony that looked over the gardens and the beach. As with all hotel rooms these days, it contained: TV, minibar, on-suite, sofa, air con and desk etc. The only problem we had with our room was after 2 days the toilet developed a leak, but having reported it to the front desk, the complete cistern was replaced with 20 minutes!

In respect to the meals, we ate mainly at the buffet restaurant (180 degrees, I think) which served up a good variety of meals over the seven day period. The majority of meals seem to be based around seafood, but it's not suprising when you consider the area. We did eat at the dedicated seafood restaurant on the beach one evening (shells), but you have to book this several days in advance as it gets very busy; the food here again was very good, but beware stray cats that seem to live off of the scraps from peoples plates.

The SPA was gorgeous. We had a complementary "duo" massage thrown in as part of the honeymoon deal, and although 10 minutes shorter than the 30 minutes stated, was lovely and would have been well worth paying for.

The only down side to the whole holiday was the prices for food and drink that was not included in the half board. As neither my wife or I are big drinkers we decided not to take the all inclusive option, and we opted to pay extra for our drinks. This was not a wise move. Two Vodka & lemonades came to just over £12, and two snacks with orange juice at lunchtime came to over £20. If I had known this at the time of booking I would have paid the extra! You can easily make back the £30 a person suppliment!

To summarise though, it was a lovely hotel, the staff were great and are very attentive to detail. The only reason I have not given it five stars is the fact that the bar prices and extra food is so expensive.

Superb service

from A TripAdvisor Member
Went to the Ile Maurice on Meridien Moments points with my wife and son (aged 7) for 9 days at the end of December. The hotel is excellent on service, its rooms are nicely furnished and the beach is great. We had our rooms cleaned twice a day and a supervisor checking the cleaners' work would always come at least once a day and ask whether we were happy. We had complimentary, huge fruit baskets delivered to our room twice during our stay. Make friends with the ladies and gentlemen from Guest Relations as they can be "key" when you have problems, wishes etc. - they're very friendly and professional. Food is a little on the expensive site but having stayed in many other Meridien hotels before that is just a feature of this hotel chain (and most other big hotel chains, too)! And, yes, there are still some birds flying around in the breakfast area hunting for food but judging by earlier reports about this hotel, they must have become less frequent; probably because the hotel has put a large net between the "outdoor" and "indoor" seating area (keeping birds mostly away from the indoor area although the occasional bird still "slips" through the net). The food is good in all restaurants and 180 degrees has themed nights (Indian, French etc). The hotel is not recommended for passionate swimmers who like deep swimming pools. Although their pool is large enough, it measures only 1.4m in depth at its deepest point and it's fairly difficult to swim in the ocean as there are corals everywhere! But they do have loads of complimentary facilities such as free kayaks, paddle boats, laser sailing and waterskiing (both with free lessons), glass-bottom boat etc etc. The guys from the boathouse are great and committed to their jobs! My son loved the Penguin Club and we also loved to drive a bit around the island in a hire car (Ile aux Cerfs is a Must See). If you don't like to drive yourself there are cabs that can be hired for a whole day, half-day etc. It works out at roughly the same price but I simply prefer to have "my freedom" and drive myself (but get a really good road map as their sign-posting is really very poor but people there are so nice and friendly you can almost ask anyone and they will be happy to help you back on the right track). If you like to stroll around touristy shops after dinner then you'll need to head north to Grand Baie as the Meridien is in an area with few facilties other than what the large hotels in that area offer. But the Ile Maurice puts on the usual guest shows such as local dances etc. Overall we had a lovely time in Mauritius and would consider going back to the island and this hotel some time in the future!

ever better Staff

from Nige460
I'm not a prolific writer, but thought I must enter a review for this Hotel after joining Trip Adviser. It is frankly superb. Make friends with the Staff, they will look after you so well.

Best location on whole island for weather.....

from Alison61
Le Meridien is an excellent base for a stay on Mauritius. We have just returned from a week's holiday there and have to admit we were more than a bit apprehensive due to the negative reports we had read. However I must stress that the beach is fine (no worse than walking barefoot on any Scottish beach covered in shells) and there is never a problem obtaining sunshades or sunbeds at any time of day. The beach isn't huge but I think that only adds to the intimacy of the complex. The service is outstanding, the rooms are newly decorated and the food is excellent. I would recommend if possible booking a honeymoon/family suite (the same) which are huge. There's a large jacuzzi, twin shower, two tvs, dvd/video/cd player and a double balcony with sun lounger and patio furniture.
The catamaran day out which can be booked from the Boat house was one of the best day trips we've ever done on holiday and is thoroughly recommended.
Yes I would go back to Mauritius and still stay on the west coast which definitely has the best weather on the island, although we may try a different hotel for a change next time.

Lots of positives but the birds are a real problem

from JudithChalmers
We have just returned from a two week holiday on a half board basis. As mentioned in earlier reviews this hotel has some exceptional qualities. The staff are excellent, the rooms are very fresh and modern with exceptional views. The food in the buffet restuarant is good and the food and service in the other two restuarants are again exceptional and very romanatic. The beach is fine, the sea isn't the best for swimming and the street sellers while numerous are not intrusive. We found the cabs very useful and a good way to see the island.
The negatives there are birds in the buffet area, they are by no means cute and after a few days we were put off going. There are loads of them and they are so cheeky that they near enough come and purch on your plate. The minute someone leaves their table they are all over it. They are also partial to tucking into the fresh bread in the serving area. The staff seem to be oblivious to it.
There is also construction work being done on a new block,it is not the perfect start to your paradise holiday when you turn the corner to drive up to your hotel to find a building site with lots of noise and dust.
Take lots of money as it is exspensive.

Absolutely gorgeous!

from JulieInHvar
Le Meridien is a fantastic hotel and it made our honeymoon a very memorable and absolutely stunning holiday!

As we arrived there tired after a 12-hour flight, we were greeted by a lovely member of staff who invited us to enjoy a cocktail in the lobby bar while she was checking all of our details with us. We had booked a honeymoon suite but were upgraded to a Royal suite for our first night. A wonderful welcoming present!

We loved both the Royal suite and the honeymoon suite. The Royal suite is on two floors and is absolutely huge. The jacuzzi has a view straight on the sea and we would recommend drinking a few cocktails in there! The honeymoon suite had a lovely indoor garden and we were greeted in there by a bubble-filled jacuzzi with scattered fresh flowers, romantic lighting and soft music! Both suites had plasma TVs and big bathrooms. They were extremely clean and every evening, on our pillows, we would find a chocolate and the program of entertainment in the evening + the weather forecast for the following day.

The staff were absolutely charming and we later found out that there are 4 staff per guest, which explained the outstanding level of service we received. Despite not being the only honeymooners staying at the hotel, they made us feel very special. A tip: as French is the spoken language, they do appreciate tourists trying to speak French to them and tend to remember you for that!

As for the food, we liked the three restaurants with a little preference for the 180 degrees and its wonderful buffet. In particular, we liked the large choice of cheese and beautiful cakes every day! The breakfast was absolutely perfect, as you can have a healthy breakfast, or, alternatively, a full English, American, French or even an Indian one!

The weather was nice, although not perfect every day, but it gave us the opportunity to discover the island! We still managed to come back fully tanned while avoiding the heat + insects that strike the island in December-February! Oh, and the good news is that there are no sharks! Or, at least, no aggressive ones - no attacks have been recorded in the past 10 years!

Finally, a few words on the spa: the aromatherapy massage is a must-have!

Overall, Le Meridien is a fabulous hotel and we highly recommend it, particularly for honeymooners who get extras including a lovely, tropical fruit basket, a duo-massage, a sarong for the wife and a polo shirt for the husband and a free candle-lit dinner on the beach!

Paradise honeymoon

from A TripAdvisor Member
We came here on our honeymoon, staying til 7th September. Although bit disappointed with weather on first few days (it was just coming out of their winter season) the hotel more than made up for it! Very large reception lobby where we were greeted with cocktails and the receptionist went over all our details and made sure everything was correct. We had a deluxe room, and were very pleased with the size and standard. The bed was huge and there is a seperate lounge area, lovely balcony overlooking beach and bathroom was very large and clean. Rooms were cleaned twice a day and were always exceptionally clean. The one thing that made the holiday was the staff - they cannot do enough for you, are so friendly and will go out of their way to look after you. Pool, although very cold when we were there, is stunning with lovely waterfall feature and beach also very nice - although we did not swim in the sea, was mainly for sunbathing. There was a lovely beach 10 mins by car/cycle Mont Choisy, which is much nicer if you want a day spent on the beach. Small shop 5 mins by foot for a few provisions / souvenirs. Taxi rank outside hotel with pre-arranged prices, but we got friendly with one guy who we used all the time and he would do us cheaper rates. Food was lovely, as we were there for 2 weeks we did get slightly bored of the buffet restaurant which was mainly indian food, however Shells and 180 degrees are a'la'carte and absolutely wonderful, with different menu's every day. Although you have to pre-book we managed to eat in both restaurants 3 times each during a 2 week stay. We also were very lucky in that on our last night, we were upgraded to the Honeymoon Suite which was the perfect end to our honeymoon as it has plasma TV, DVD and large balcony with sunlounger. Overall would recommend this hotel to anyone, but would say to go outside of July/August as weather very showery, although still warm.

Worthy of its 4 star status - travelling with kids - some room for improvement

from VijayUK
Hotel is located on a very nice, clean, scenic coastline in North West of island, about an hours drive from the airport. All rooms are sea facing. Vast reception area with bar and access to large main buffet restaurant. Steps down to pool area and pool side bar and restaurants. Excellent spa, massage and gym facilities. Steam/whirlpool/sauna room well kept and constantly cleaned. Staff, in true Mauritian style, are friendly, responsive, efficient. Only some looked like they wanted to be somewhere else but that's expected in any organisation.

Weather - we must have hit a lucky time since up to the day we arrived it had rained every day for a few weeks. We had mostly sunny days with some cloud cover. Nice and warm (24 deg C) during the day but a bit cool at night - a light sweater or a second layer good enough.

Beach - due to the location on the island, beach has a lot of coral deposit so need to wear beach shoes if venturing into water. Otherwise, it is very clean. Le Meridien in their marketing have air brushed out the coral in their pictures. It's not the best coastline in the world but it's calm (reef protected) even in winter. Water after midday pleasantly warm.

Beach facilities - lots of water sports, some free including glass bottom boat. The latter was a disappointment, really because I've seen better reefs in other locations but an enjoyable boat ride nonetheless.

Pool - not heated so don't expect tropical temperatures in the pool - trust me it was cold so we avoided that after the first day.

Spa - excellent club style facilities and well kept, clean, hygenic locker room and sauna/steam/whirlpool. Massages are great but packages are pricy - costs can be comparable to prices in London.

Rooms - all sea facing. Here's a top tip - if you're looking for a good resort but want a bit of privacy on the beach, choose block E and room 153 or 154. It leads to a small patch of beach away from the main beach, with only 6 deck chairs, fewer coral and it very quiet. We claimed our patch every morning and let the kids run free in the small area. Room cleaned twice a day to satisfaction, although age of interior facilities showing. They do need to upgrade a few things. But, if you're travelling to a tropical beach resort, how much time do you intend to spend in the room anyway!

Restaurants - by far the best restaurant was the 180 where those on a board basis have a buffet breakfast and dinner. Excellent choice of items too numerous to mention. Unfortunately, a lot of the tropical fruits were out of season so not too good a choice but everything else made up for it. Funny enough, for an island catering to mostly French tourists, mayonnaise was not available at breakfast but after the first time request, a freshly prepared pot was put on our table every morning. That's very good attention to detail. Dinner was a different theme every night but with safe options for those not too adventurous. Again, quality preprated buffet, salads and desserts. The only let down was that coffee was not available at the table and was a cost option available in the adjoining bar. That's a bit petty. The previously reported problem with aggressive birds has been addressed by installing nets in the open french door openings. Some birds have smartly discovered how to enter via the open air reception but the nets have definately improved the situation as previously advertised.
The disappointing restaurants were La Faya (a la carte) and La Papaya (pool side).
La Faya - slightly snobby Maitre'd - which I know is very un-Mauritian. Expensive dishes unfortunately over-cooked and in the case of my dessert, burnt.
Unfortunately, because the poolside restaurant prepares some of the food open air, the local flies have swarmed in. This was quite off putting and the hotel needs to address this before it gets out of hand. Some stray dogs but very docile and non-threatening. Food was so-so - but after a bumper breakfast, didn't really fancy much lunch.
Room service - very poor - don't bother. Poor quality food and slow service.

Kids club - well managed and lots of play activities including supervised beach and pool activities. However, I would recommend only children from age 5 attending since they are left to look after themselves to a certain extent but not open to danger I might stress. Gate to enclosure is not manned and older children were free to come and go so potential for gate to remain open allowing younger children to wander off. Again, hotel needs to address that.

Other notables:
Hotel provides a golf cart service to take guests to/from rooms.
Evening entertainment was OK with bands and folk dance acts in a bar next to the pool. Nothing amazing but pleasant.
Staff bent over backwards to make kids as happy as possible, especially at meal times. It is a family friendly resort.

Big, beautiful and enjoyable hotel

from A TripAdvisor Member
I went to that hotel many times for different reasons each time - a relaxing stay, fun stay, business and this hotel does manage to provide the service for all of them.

The hotel itself is beautiful, with lots of wooden decoration. It does have a very luxiourious look to it. The main entrance and restaurant has an open space at the front that gives on the sea. It gives you an impression of being on top of things. The style overall is very classy.

Room are nice, again lots of wooden deco and furnitures. Spacious and has a view on the sea. Restaurants have good food. There's a buffet and 2 a la carte restaurants.

A negative point however is the sea; the hotel is placed over a long beach and the sea at that area is full of corals. It is ok to have a shallow swim but you won't be able to go too far. It is not good for you, but most importantly, it is not good for the corals itself as they get damaged with human activities.

I won't be going into the other aspect of the hotel. I will just say that most of them are good or very good.

One last important point to mention is the service. You get very good service and there are plenty of staff. You will always have something to do and there will always be ppl to get you to participate and have fun. It is also good if you want to learn new sports. If you want peace, they will also give you peace. The service staff are professionals and fun people. They are here to have fun and they will make you have fun. They might even do a match making for you if you want and if they are in the mood, but that's a bonus.

Top Local Tips for Pointe Aux Piments

take all inclusive Take all inclusive package! you can drink as much as you want, the price of drinks are expensive!

Sub sea scooters! They have underwater scooters that you can use to drive along the sea bed, looking at the fish and coral. They're great fun, especially is you're not really into diving. There's only one place where you can do it at the moment, so if you ask your rep, or the hotel staff they'll let you know how to book it. It's worth taking some cash with you to buy a disposable underwater camera too.

beach towels get up early to get the best seats on the beach or by the pool

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Other names for Le Meridien Ile Maurice Hotel

  • pointe aux piments le meridien
  • meridien ile maurice
  • le meridien pointe aux piments
  • le meridien mauritius
  • le meridien ile maurice mauritius
  • le meridien ile maurice
  • Address: Village Hall Lane - Pointe Aux Piments - Mauritius
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