Oberoi Mauritius Hotel

, Mauritius, Mauritius
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Oberoi Mauritius Hotel

Baie Aux Tortues - Mauritius - Mauritius 204-3600
285 Traveller

Reviews - Oberoi Mauritius Hotel

Historical Traveller Reviews of Oberoi Mauritius Hotel

Honeymoon heaven

from ,,,,
After hectic wedding activity, we were looking for a relaxed honeymoon where we didn't feel like we had to do anything - but the options were there if we felt the need. The Oberoi matched those requirements prefectly. We chose this hotel after a fantastic experience at the Oberoi Amarvilas, Agra soon after it opened. For us the Oberoi Mauritius had the best location on the island - close to Port Louis and Grand Baie for venturing out.
The Oberoi is understated luxury - simple but special. The rooms are set is amazing gardens, full of colour. We stayed in a Luxury Pavillion and were lucky enough to be at the far end of the resort so rarely saw anyone. We were planning on upgrading our room but after seeing the private villas with pool decided that we preferred our room - the wall around the villa made is feel very enclosed and you lost the sea view. In our room you could lay in bed and watch the sea - what a prefect way to wake up!
The pools are masterpieces of design and always seemed empty so great places to cool down and relax. Theres lots of watersports free of charge. All our good intentions of trying these got lost in sleep and sun lounging!
The spa offered good treatments but needed to be booked well in advance.
Staff at the hotel were incredibly friendly. From the first day everyone seemed to remember our names and were there to offer advice or just chat - if you wanted to. Overall the hotel service was slightly sporadic - sometimes very efficient - sometimes needed reminding. The food in the restaurant was undeniably good, as was the couple of times we had private dining in our room, the attention to detail was great. However, it would have been good to have more choice in the evening. There is only one restaurant and it is fine dining.
The alternative was to get a taxi out and through this we discovered some fantastic restaurants (indian/chinese/seafood) and the hotel are happy to advise. Your taxi driver is yours for the night so you have total flexibility on where you go and times. Hassle free and fun to explore. Definately recommend this.
We hired a car for the day and drove round most of the island - it really isn't that big. They drive on the same side as the UK, but you have to watch out for bad drivers and stray things suddenly appearing the road - dogs, scooters, granny..
One tip - take your own music/cds - you can borrow dvds but not music.
We have travelled a lot and stayed at some amazing hotels - and the Oberoi Maurtius is up there amongst the top for overall experience. A fantastic honeymoon - and a great holiday location. Definately somewhere that everyone should experience at least once! :-)
Mr & Mrs B, Berkshire, UK

Great but a bit overpriced

from A TripAdvisor Member
We chose this hotel as we have been to other Oberoi hotels in Asia and India and loved them.

It is a lovely hotel and we really enjoyed our 12 nights (for the price of 7!) at the end of November.

Couple of tips- the hotel restaurant is extortionately priced but the food is great. We only ate there 3 nights out of the 12, partly because of the prices and also because it is very rich food and it had a limited menu.

We walked along the beach to the Maritim Hotel's beach side restaurant 3 times where the food was great and nearly half the price and the setting lovely. Once they found out we were from the Oberoi we were treated to free aperitifs, specially set up table on the beach etc. They couldn't have been more attentive.

I don't think many Oberoi guests walk there but although it was a bit rocky if the tide was out and a bit of an adventure when dark it only took 5 minutes. They have a huge bar here too. There is also a bit of evening 'entertainment' which is a change from the very quite Oberoi. (bit naff but quite funny).

We also walked the other way to the Victoria Hotel and had dinner at the Italian restaurant there which was good too. We were told they were full but, again, when we said we were from the Oberoi there was suddenly room and we were treated really well again!

We hired a car for 2 days for half the price the hotel quoted. There are lots of small operators around. (We also got a dent which they did not charge us for...). In the car we went to Trou en Biches (the nearest village) a couple of times to a really cheap and cheerful Seychelle's restaurant where the food was GREAT. I can't remember what it was called (Coco something I think) but if you are driving through the village it is quite a long way up on the right and brightly coloured. We tried Crevache D'Or too, which was recommended by the hotel- OK but again, a bit formal and pricey.

The shops in the other hotels are also good for toiletries, cheaper gifts etc than the Oberoi, which tends to sell things you don't really want or need (eg cashmere overcoats). (We also stocked up on beer and snacks in the supermarket-a can of beer was 20p compared to £2 in the hotel).

The hotel was full when we were there but there was always enough sunbeds to go round (see previous posts), and we felt that the staff at the pool, beach etc were attentive anough without being over the top. We stayed in a Pavillion room which we loved and had a good open view of the gardens and the sea. Yes, you could see other guests around you sometimes, but we felt that some of the villas were miles back from the sea and with a big wall around you, you wouldn't be able to appreciate the surroundings.

If you haven't been to Mauritius before it is lovely but it is fairly built up so although the Oberoi is fabulous it doen't feel as exclusive as others we have been to eg Lombok where you feel you are the only hotel for miles. There are 5 along the same stretch of beach.

However fab hotel, great staff, lots of watersports (free sailing, waterskiing etc etc), lovely breakfast (have in room). There were some people there who looked that they had money to burn (mainly French) but I think we were pretty average- ie don't mind paying if it's worth it but not willing to pay £40 for scampi at dinner!). I realise the above makes us sound really penny pinching which we're not, it was just nice to escape the hotel sometimes and not totally bankrupt ourselves!

what else is there to wish??another stay!

from A TripAdvisor Member
The only thing to say is that we where extremely happy as guests in the winter of 2003 and ever since want to return! I have stayed at most of the best hotels around the world and am very familiar with most of the best rewarded hotels worldwide....this one belongs just there!

We will be back! Until then for the rest of you just enjoy and you will understand that this lovely hotel must be pretty close to heaven.

Mauritius doesnt get any better

from businesstraveller74
We stayed at this hotel in October 2005 after having stayed several years in a row at one of The Oberoi's competitors.

As we travel extensively and had heard about the hotel's reputation, we arrived with high expectations and were not disappointed. The hotel is immaculately maintained to the very last detail and its gardens are in a class of its own. Our room and the public facilities were in spotless condition and it is very noticeable that management takes great care in maintenance and upkeep. The beach is much better than most other beaches on the island and always clean and tidy.

The staff is very well trained and genuinely keen to fulfil your every wish.

The food in the main restaurant is divine and rivals the best I have had in London, service is efficient yet unobtrusive.

The spa is sublime and managed by Banyan Tree. Try the Oberoi massage and you will never look back on any other spa visit you may have had in the past.

There are many interesting activities on offer that are supposed to bring you close to the Mauritian culture. My wife and I particularly loved the nature walk and the painting class.

We have finally found "The" hotel in Mauritius and cant wait to return.

Faultless..........

from HelenSMLondon
We have just returned from the most magnificent holiday staying at the Oberoi. We have stayed at four other Oberoi's, in India and that's the reason we decided on this hotel.

My husband and I thought it was absolute perfection.........

We stayed in a Luxury villa with pool. The room was enclosed within a wall so complete privacy, the room, or the garden surrounding it had two entrances, and we could just stand there and look at the beach and the sea and the beautiful sunsets, this is the perfect place for a romantic break.
The room had a beautiful four-poster bed, sitting area, huge bathroom with sunken bath and a shower, and a huge walk-in wardrobe. Outside we had a pool and a raised terrace with table and chairs, and two sun loungers.

The watersports-snorkeling, water skiing, glass bottom boat, sailing and pedaloes are all free and you can do it as much as you like.

The staff were all outstanding, NOTHING was too much bother, they were attentive, efficient and extremely helpful.

The food was simply OUTSTANDING, yes, it is expensive, but mouth watering. We did not have a single complaint about the food. The chocolate souffle is to die for! We had a fantastic meal on the beach, which was very beautiful and romantic (it was our second wedding anniversary). The Oberoi hotels pride themselves ont the fact that you can order anything, and on three evening, I decided what I wanted for dinner (I dont eat fish) and made my own order of food! We also had in room dining, which again was superb.

Spa facilities are excellant and we loved the yoga (again this is free), and you can do it in a class or on your own. The gym is excellent, and the trainers are more than happy to do a training session with you (again for free).

We also love the fact that you do not tip at the Oberoi's, if you are happy witht e service, you can leave a tip at the end of the holiday which is split between the staff.

Also they had a great selection of DVD's (again free!!) if you just wanted to chill out in your room.

This is not really a place for children, as I think they may get bored.

We also hired bikes for half a day and used the chauffeur to go shopping in Port Louis.

We cannot recommend this hotel highly enough, it was absolutely perfect.
If we come back to Mauritius, we will DEFINITELY stay at the Oberoi.

Still room for improvement

from Mohi412
Having heard so many wonderful things about the Oberoi, we arrived with rather high expectations. The hotel itself architecturally is interesting, although greatly resembling Balinese villas. We personally would have prefered to have viewed this in Bali and not Mauritius. The actual rooms are pretty but rather small, and end up in a patio overlooking lawns and gardens which, are exposed to everyone passing by. Please ensure your blinds are drawn during the evening.
The food is of a higher standard than what else the hotel has to offer, and definetely worth going there on an HB basis otherwise be prepared to pay a fortune. It can get rather boring as the menu is not drastically changeable and after a week one might have difficulty choosing a dish. The quality of the food however, is great.
The pools are beautiful and the beach is better than expected. Despite reports claiming it is not a nice beach, we found it to be very clean, very neat and the water is clear, not hazy like elsewhere! The water sports staff are indeed very helpful!
The Oberoi still has plenty of room for service improvement and staff handling the guests need to become more proffessional. At a hotel of this standard one wants to be aided at the beach with a sunbed and towels. This is not the case, as we had to run every morning before breakfast, reserve the sunbeds we found to be free, and place towels and fix them all by ourselves. Not very nice having to chase a sunbed. Otheriwise it is a very chill out ambience hotel and suitable for those who seek this type of a break.
Lastly be careful with your valuables as anything might go missing and the hotel brings no responsibility to this. Everything must be locked in the safe and you must be on edge always that nothing can be left lying about unattended! A serious setback.

high class but not first class

from A TripAdvisor Member
We stayed at the Oberoi in the last 2 weeks of September. It's the second time we've been to Mauritius. On our previous visit in 2001, we walked in the grounds of the hotel when they were finishing the building work and thought it was quite nice so ... when we weren't sure where to go on holidays this year and we found a deal to the Oberoi with business class flights we jumped at the chance.
(note : we're in our mid-thirties)

ROOM : we stayed in a luxury pavillon (standard room), the room is bright and airy because of the full glass wall and high ceiling. The bathroom is nice and bright because of the glass wall but is a bit on the small side and only has one sink. You get your own terasse looking out onto the gardens and the sea. There are 2 loungers and a table and 2 chairs making it great to have a drink while watching the sunset. The pavillon we had felt really private because nobody ever walked past the front of it.

BREAKFAST : it was a bit of a let down for us ... the food is nice but it is 'a la carte' and 9 out of 10 times they get the order wrong. Sometimes you are in and out very quickly but sometimes you have to wait for ages for the food. They do not offer european breakfast (ie cold meat and cheese - I'm sure if you ask for it they will get it for you).
In comparison we sayed at the one & only kanuhura in the Maldives a couple of years back and the breakfast was a lavish buffet (+ eggs, omelette, pancakes ... cooked to your choice) with champagne on tap!
An alternative to the breakfast at the restaurant is breakfast in the room at no extra charge (but you can not get any of the hot food) - we chose that option a few times and thought it was great because it is more relaxed.

RESTAURANT : for lunch, you can get food on the beach or they've got a poolside bar - nice food but sometimes a bit too fancy just for lunch!
In the evening, there is only one restaurant opened - it serves very nice food but is expensive - about £140 for 2 people (3 course meal + cocktail + wine). The menu is not extensive, we ate twice in the restaurant (once at the beginning of the holiday and once at the end) and there were repetitions in the menu so I'm not sure it's great if you want to eat there everyday! It would be better if they had another restaurant - more relaxed as an another option for evening meal.
Personnally we like going to different places so we went to Grand Baie or Port Louis a few times. One night we even walked along the beach to the hotel next door 'Le Victoria' and had a great meal at the italian restaurant at half the price of the one at the Oberoi - so it's a good alternative without having to go too far.
If you want to stay a the hotel but don't fancy the main the restaurant the other alternative is room service which is good.
Note that we also walked to the 'Maritim' hotel to go for a drink at sunset - they've got a nice bar on the beach with very friendly waiters.

BEACH : the beach is good especially compared to the beaches of the hotels around - there's an area cleared out of rocks which is very suitable for swimming and the loungers are far away from each other not to feel crowded.

POOL : the pools are great - one of them is heated which is really good in September because it can get a bit chilly.

CAR RENTAL : when we previously stayed in Mauritius, we stayed in Grand Baie and rented a car, mopped and bicycle from a local company. We were so happy with the service and the price that we decided to go back there.
The rental of the car (equivalent to a mini) costed us about £19/day including all the insurances required (this is half the price of what the hotel or the local tour operator wanted to charge us for the same car category!). The company is COASTAL TOUR LIMITED - they're based in Grand Baie on the Royal road - along the coast on the right hand side (when coming from the South) after europcar rental (just after the beach).

We ended up renting the car for 7 days which gave us a lot of freedom while staying at the Oberoi. We would sneak out at the end of the day for a cocktail at the sunset bar in Grand Baie or would go out for a meal in the evening in Grand Baie or Port Louis, or we would go shopping to the super U for drinks and nibbles to have at the hotel. We also drove around the island (we like discovering other beaches and hotels). This is also good for the time of year because when the weather was not so good at the hotel we only needed to drive 20 minutes out or so to find the sunshine.
In the evening the hotel is very, very quiet so sometimes it's nice to go somewhere a bit livelier - we like the banana club bar in Grand Baie (very lively at week-ends).

On the whole a very good holiday - we liked the luxury, comfort, peace and quiet of the hotel but we liked the freedom of having the car to be able to get away whenever we wanted.
The hotel is expensive (drinks and food) but I think it is the same for all the other hotels of that class in Mauritius. We like the fact that it is not a half board package so you don't feel tied down to the hotel.

Food poisoning and disappointing customer service

from A TripAdvisor Member
We have just returned from a 14 night stay at the Oberoi Mauritius, where we and several other guests as it turned out, contracted food poisoning from the hotel restaurant food. We were hospitalised because of it and placed on IV drips in a local clinic. The hotel denied all responsibility and acted insensitively to the whole episode, inspite of the fact that neither us nor the other sick guests had eaten or drunk anything outside of the hotel, and 3 different doctors' diagnoses were clear. FOOD POISONING! All in all, for a hotel that prides itself on supposed top quality customer service, discretion and sensistivity (according to its website) it failed on all counts in our opinion. We would never go back to this, or any other Oberoi hotel again. It was a pleasure to get home - not something I would have expected to have said after spending £8,000 on a holiday. If we overlook the food poisoning episode, the food is mediocre (the restaurant menu repeated itself on average every 3 days) and overpriced (a meal for two averaging around £120 per night, including one bottle of wine). There are far better places to stay in our opinion.

Wonderful

from A TripAdvisor Member
If you need a break from the rat race, this is the place. Great food, Great place, take a sackfull of cash and enjoy yourself!!!!!

The most amazing Hotel/Trip

from bluesky1
We have just returned from 10 nights in Mauritius at the Oberoi and it is an experience that will remain with us forever. Most of the other reviews have it covered but we must say that the staff and the service there were incredible. Mevin (Guest Manager) and Pierre (the new head chef- previously at Raffles Singapore) deserve special mention. When we mentioned to Mevin that supplying afternoon tea would be a good idea he had a specially made apple cake (delicious) delivered to our room and he also arranged an extra sun lounger for us. All this was unsolicited. As was Pierre inviting us back into the kitchen to see how dinner was prepared for guests. We were very priviledged and although you can't always expect this we did hear there are plans to offer a "chef's table" in the next few months and I would recommend this to anyone.
The spa is incredible (run by Banyan Tree). The food is amazing. We went out for dinner one night in Grand Baie at Don Camillo (Italian) and the food was very good and surprisingly cheap. All the staff in the hotel are very courteous and extremely service driven but at the same time do not crowd you. This is a perfect hotel for couples and would recommend it without question.
One warning: Beware of the beach traders (especially Oyster Man- do not even contemplate buying from him).

Top Local Tips for Mauritius

designer The island of Mauritius has many clothing factories who produce goods for the leading design houses and there are factory shops where you can buy these products at a fraction of the high street price.

Getting About Hire one of the small jeeps. This will enable you to freely travel the many dirt tracks that criss cross Mauritius giving you access to many locations and views youmight miss. Get one with a soft top.

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Other names for Oberoi Mauritius Hotel

  • pointe aux piments oberoi
  • oberoi pointe aux piments
  • oberoi mauritius
  • oberoi hotel mauritius
  • Address: Baie Aux Tortues - Mauritius - Mauritius
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