Club Sun N Sand Hotel, Mombasa, Kenya

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Club Sun N Sand Hotel, Mombasa

Traveller Reviews

Rating

5.2/10
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Official Contact Details - Club Sun N Sand Hotel

  • Address: PO Box 2 Mtwapa via - Mombasa - Kenya
  • Phone: (20) 2057950
  • Email:
  • URL: http://www.sunnsand.info/
  • Official Website:
  • Rooms: 300
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"I have just spent 2 horrific weeks at this resort. Whilst on safari we had our room safe broken..."

"Having just come back from Club Sun and Sand, I can honestly say that it is not a five star..."

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Reviews - Club Sun N Sand Hotel

5 reviews (Showing 1 - 5)
Review this Hotel

Rating:

1/10
Don't Stay Here
Submitted by: Niall in 01/02/08
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Young Couple
I have just spent 2 horrific weeks at this resort. Whilst on safari we had our room safe broken into (and relocked using our code) and had cash and cards leading to £2200 being stolen. Aside from this, the hotel is in a terrible location far from everywhere. The taxi's are crazy expensive and so it is easy to get a feeling of being trapped in the resort compound. The beach is terrible and the sea water seems almost devoid of all sealife, which is unusual for a equatorial coral area. The hotel itself is by no means anywhere hear 5* let alone 4*. The standard is more like 2* with 3* facilities. The resort is garish in its decor, but would probably have been quite nice in 1970 (despite a recent refurb)! This is a terrible hotel, although the weather was at least good!
 
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Rating:

4/10
My thoughts
Submitted by: Kri in 08/04/07
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Family Traveller
Having just come back from Club Sun and Sand, I can honestly say that it is not a five star hotel. The rooms left a lot to be desired. The decor did not do it any justice and they were not very clean. We were constantly asking houskeeping to reclean. There seemed to be a problem with the hot water, which was resolved three days later after having complained to our rep. The bed sheets and linen smelt musty and were rather limp. We had a extra special visitor in our bed on the first day, yes a lovely healthy, big cockroach. We asked to exchange rooms. Having got over the initial shock, I must say that the grounds and pools were amazing. The staff were extremely helpful and very polite, nothing was too much trouble. Being a group of eight vegetarians, the chef, Mansoor and his staff took extra special care of us and made sure that all our needs were catered for. The all inclusive snack bar had restrictions , ie ice-creams and pizzas were only available between 12 and 3pm, after that time, you have to pay. Another point to bear in mind is that it is miles away from anywhere and there are no courtesy cars to take you into the city. It can cost anything up to 8000 shillings to hire a cab(if you book through reception). I am sure it would have been cheaper outside the hotel. I also agree with the previous reviewer, that there was no beach, just a lot of seaweed. However, if you can, walk further along the beach, there is an orphan's school run by a voluntary Christian Samaritan. The classes are held on the porch of a building and usually attended by 128 children, 80% are orphans and the rest from poor families. If you can, take pens, books,second hand uniforms, they will be greatly appreciated. If you can look beyond the rooms, then you will have a great time.
 
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Rating:

8/10
Gr8 Hotel Friendly People
Submitted by: Ian in 09/05/06
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Family Traveller
This hotel is gr8 it is not a five star but the staff are really friendly and more than make up for the fact it is not a five star as claimed. Kenya is an excellent place for a beach holiday or an adventure to remember. I stayed at the Sun n Sand and cannot fault the food and the staff. The beer is diluted so a tip is to go to the german bar outside and drink Tuskers for anything from 80 to 120 shilling. Don't be afraid to go outside and DO use the beach boys or the locals to book safaris or trips out. They are flexible with the prices but overall you will save money especially on the Safaris. Ask for a guy called Hassan or Chico. We went to the village next to the hotel please do likewise and take some sweets etc or books and pens for the kids.Any clothes etc would be more than welcomed. These are poor people but beleive me they are the most friendly and happiest you will ever meet. Check out the Nakomat for cheap booze etc. Do go to Haller park it is an experience feeding Giraffe.
 
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Rating:

10/10
A Teenagers review for once!! And I say it was wicked
Submitted by: Alex in 08/10/06
  • Age Group: Under 18
  • From: United Kingdom
  • Traveller type: Family Traveller
I completely disagree with your review (but I am sorry u and ur family all got diarrhea and its more likely that you didn't pick it up at the hotel but on ur safari), I am 17 and I found it to be a holiday of a life time. We have just got back from club sun n\' sand and I am missing it already and want to go back!! There was one down -side to staying at this hotel and it was that the beach was not a beach, it was more like a sea-weed and beach boy infested beach. If you get to know a couple of beach boys, and go on a couple of trips with their company, a lot of the other beach boys leave you alone for the rest of the holiday, and u will be referred to as \'new meat\' if u r new arrivals. We went on a 3 day safari, staying at Savo west (or east, cant remember) and at Amboseli national reserve, it was absolutely amazing and it wasn't over rated!!! I would definitely recommend coming club sun n sand, and mike\'s review doesn't sound like the same place I stayed at. All the Kenyan's are really really friendly, including the staff at sun n sands. The other down-side (there aren't many) is that the entertainment does get a bit samey, this is especially bad for teenagers and kids, but there is a games room which keeps u occupied for the night. I feel like I have put on about 20 stone (I am not obese btw, that’s just a joke), the food was yummy, but I do not recommend having breakfast, lunch, and dinner in one day (then u definitely will put on weight!). I would praise this hotel more, but I can't be arsed to type anymore.
 
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Rating:

3/10
Great weather but...
Submitted by: mike in 05/23/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Family Traveller
That was all. This is the only holiday i have ever been on and come back losing weight as did the rest of my family, including my 12y.o daughter who only weighed 6 stone when we departed from the UK she and the rest of us suffered diahorrea whilst on this holiday. other people in the hotel were actually worse and spent 3-4 days in bed with food poisoning and had to be visited by the doctor. If you went onto the beach you were hassled by locals wanting money or clothing off you and not all of them were traders. The safaris were over rated and all the people that we spoke to felt they were not value for money the hotel was very basic a bit 70`s style the room maintainance was poor with broken floor tiles screws sticking out of the floor and washed but not stain free bedding. My family and i were glad to get back home and we will not be returning and i would not recommend Club Sun & Sand to any one. I met an older couple whilst there and it was thier 4th visit in ten years they too said it would be thier last as standards were deteriorating not just in the hotel but throughout Mombasa itself.
 
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