Sonesta Club Sharm El Sheikh - Naama Bay Hotel

, Sharm El Sheikh, Egypt
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Sonesta Club Sharm El Sheikh - Naama Bay Hotel

Rooms: 409

Naama Bay St - Sharm El Sheikh - Egypt | 20 69 3601280
746 Traveller

Reviews - Sonesta Club Sharm El Sheikh - Naama Bay Hotel

looking forward to going back
Submitted by: carol in 10/03/11
  • Age Group: 60plus
  • From: United Kingdom
  • Traveller type: Sun Seeker
just had 3 wks at the sonesta club.our room had lots of cupboards and drawer space,cleaned well everyday,beds changed regular and towels changed everyday.the food is good something for everybody, piping hot and plenty of choice.waiters,ahmed,sherif and youngcheeky mohamed always very helpful and cheerful all the waiters are good.tito in the pool bar is the best with his tricks and jokes he entertains and talks to everybody.with 8 pools at the hotel there are always plenty of sunbeda and you dont get pestered by anybody,if you say no they leave you alone.went to the beach a few times,the fish are amazing they just swim round your legs.if youwant a drink at the beach then take your own glasses cos all you get are small paper cups.naama bay is a 15-20 min walk away,very quiet in the day,quite busy at night we didnt get any hassle but some people did. dont understand the bad reviews as we have no complaints about the hotel and we found all the staff great.we had a lovely holiday and will go back again.
Amazing place, amazing everything!!
Submitted by: Natalie in 24/08/09
  • Age Group: 1825
  • From: United Kingdom
  • Traveller type: Young Couple
i went for 2 weeks with my partner, flight was great, make sure you take loads of magazines and sweets for the plane. Got to the hotel and went straight to the room, while someone brought our suitcases 5 minutes later, we tipped them for there help. The next day we had a look around the resort, it was beautiful as it has all been refurbished last year. We went on brillant trips, the pyramids was amazing, the safari was VERY exciting and fun but do not waste your money on the Ras mohammed, as you can just go snorkelling at the local beach!! The water park is amazing, do not keep pestered there and the restaurant is good for English food and cheap. Here are some tips for this holiday:
take bite cream, the flies over there are not the same has here, they bite you
if you become ill, go to the local chemist
if you go on trips out, especially in Cairo, do not wear crop tops, short skirts etc, they dont like it.
if an egyptain asks you to sign there business card or to go in there shop don't !!!!! they will lock you in until you buy something!
say "la" it means no in egyptian.
The rooms were cleaned daily and this hotel is the most cleanist hotel EVER, THEY NEVER STOP CLEANING. The pools are amazing, and if you want english food at dinner go to the bar near the restaurant!!! starts at 12. Get up at 8 to put your towel down and then go back sleep if you wish! The resort is 10/10, just out of the resort it is a bit scary
1 out of 1 reader found this review helpful

Historical Traveller Reviews of Sonesta Club Sharm El Sheikh - Naama Bay Hotel

hated this hotel

from sonestaclub
I have just returned from the sonesta club i must say if you like rude rushon people and slop for your meals you will like this hotel.we lived on a boiled egg fresh bread and lurpack for breakfast.tea is rubish cups are cracked they take your knives away if you leave them.other meals were just as bad and we are not fussy eaters.the only inclusive bar is the pool bar you stay there day and night.i must say the drinks were good vodka and diet coke and there own stella but the plastic tumblers need renewing!!we got moved from miles away to pool side 196 well i thought it was dark & haunghted ,spookey no light only 1 door but you only sleep there.rooms were clean though i give him a tip,also the pool man got us our beds every day with a tip all the staff were friendly well i could go on but i wouldnt go back ever 1 think its a 1 star but lost weight and took money back my husband says thats a good holiday weatther fantastic though no entertainment at night and if you get a taxi god help you i think its like turkey hastle you to eat and buy things .

Great time

from tammy693
Just back from Sonesta Club had a fab time.
Travelled with my sister both in our 30s had no trouble at all.
After reading some of the reviews we were a little concerned to say the least.
Yes the hotel is not a 4 * but its what u make it.(More like a 3*)
The food was dodgy but a little tip eat in the outside area behind the bar,Its barbcue every night and we had no tummy upsets.
The staff were very friendly and would do anything for you.
Tip a pound or so at the beginning of the week and they will really look after you.
The hotel was over run with Russians they are very rude but just ignore them .
The disco is something u have to experince its very entertaining to say the least.
Naama Bay is great a big like Blackpool we thought eating out is cheap so avoid Dehli belly and eat out.
Drinks are served in small cups but as its so hot its good they dont have time to get warm.Njoy

Worse hotel and service ever!!!! Dont go!!

from Lindaseymour01
My partner and I booked a week last minute all-inclusive holiday at the Sonesta Club Hotel we stayed 20th March. Hotel generally needs updating and new staff. The hotel was over crowed with rude Russians. No space to sit by the pool unless you got up at 6am to mark your stop.

About 10 minute walk across the main road into Naama to get to the smallest, beach where sun lounges are rammed in like sardines. Not enough space to accommodate a small amount of guests at the Sonesta Club let alone all the guests from the Sonesta beach resort.

The service from reception was non-existent the staff didn’t want to help you whatever your enquiry or problem. Bar staff rude and wanted to know why you wanted a drink when you went to the bar. We were served drinks in dirty glasses when we asked for a clean glass we were told NO. I was given a cloudy glass of wine and when asked for another glass I was told no that wine was OK. I tried a couple of sips once the cloudiness had settle and was instantly violently sick. When mentioning this to reception they just choose to ignore us. Not good by any means!!!

As for the food I can only describe it as slop.. So disgusting my partner and I both got physically sick from eating at the hotel in the first day that we ate out the rest of our stay. Constantly bothered by people trying to sell you trips, dragging you into their shop or trying to rip you off.
Loads of lovely restaurants which are very reasonably prices £20-£25 for 3 course meal including drinks even in the top hotels like Marriott and Hilton.
What ever you do don’t book this hotel/ resort if you want a relaxing beach holiday. Book the Marriott or Hilton it is worth paying more or better still don’t go to Sharm.
I will never ever go back or recommend the hotel or resort to anyone.


Acceptable in the 80s!

from EricBlondie
My boyfriend and I have just returned from 2 weeks at the Sonesta Club Hotel, where we stayed on a Bed&Breakfast basis. We were both agreed that although the location of this hotel is good, we would absolutely not go back.
From the outside the hotel looks nice, but as you go inside the decor in the rooms and the hotel itself is incredibly dated - very Eighties indeed. Having said that, our room was massive, if plain, and we did have a very large balcony.
The pool area was OK but you had to get up at about 6am if you wanted to get a sunbed. You are constantly harrased throughout the day to buy massages, dive sessions, beauty treatments etc, including the fascinating 'Cleopatra programme'. This was sold as a massage package that would afterwards enable you to stay out in the sun for 6 hours without protection, without burning (!). As a fair-skinned English person, needless to say I did not take up this offer. The hotel was over-run with lots of Russian and Eastern European guests, so there were some very amusing fashions on display at all times, which sufficed for pool-side entertainment at least.
Service in the hotel was awful. You generally had to ask twice for anything, and be prepared for a long wait if you wanted anything brought up to your room. The poolside waiters were surly, and the people on reception seemed to prefer staring over your shoulder or down your top to actually dealing with your requests. Our room cleaner (Mohamed) was the most helpful member of staff in the hotel, and left us flowers in our room several times.
There was an extensive selection of food available at breakfast, but it was largely geared to continental guests - cold meat, weird plastic sausages, cheese and salads, although my other half enjoyed the omelettes that were cooked in front of you. The selection of pastries is also good. However, drinks were really limited - no fresh juice and no bottled water either. As another reviewer has pointed out, mealtimes were often extremely busy, with limited seating, and a shortage of cutlery, crockery and glasses.
The beach across the road is about a 5minute walk away and is less busy than the pool, but you still need to get there before 10am to get a decent spot. The beach is good, if crowded, and the snorkelling here is great, easily as good as some of the snorkelling excursions.
We would not go back to Sharm for a number of reasons:
1) we had stomach upsets every other day, despite being quite vigilant about what we ate
2) the amount of harrassment you receive in Naama Bay and in the hotels and beaches. I've been to many other places where its common practice to tout for your business, but here you cannot escape it, it's relentless (even when sat in a restaurant, bar and cafe, someone will try and sell you hair-plaiting, henna tattoo, newspapers etc etc). The touts also seemed to take great offence when you (politely) declined their offers.
3) the frequency which which the locals would try and scam you. For example, one taxi-driver claimed not to have any change in Egyptian pounds and could only re-imburse us with American dollars. When we said that this was unacceptable and to take us to the hotel so we could get some smaller change, surprise surprise, the correct amount in Egyptian dollars then materialised. Another tried to charge us 50 LE to go to Sharm el Maya despite previously agreeing a price of 25 LE. These scams were so blatant it was insulting and has totally put me off visiting Sharm again.
Weather was lovely when we went - not too hot - and the snorkelling is amazing (Tiran Island is particularly good) but unfortuantely the above-mentioned points would deter me from visiting again. I would also not recommend the Sonesta Club hotel - you'd probably be better off at it's sister hotel, Sonesta Beach, which seemed a little more upmarket - and less Eighties!

Needs updating

from pmfreeman
We had a fantastic holiday and will go back to Sharm, but we won’t go
back to the Sonesta Club. We chose the hotel for its price and location – walkable from Naama but much less expensive than the branded hotels on the waterfront.


The room was basic and showing some signs of age. The balcony was very small with just space for the two plastic chairs. The toilet and
shower were also showing their age, and needed a good clean. We had recurring problems with the hot water, which the plumber did fix each time.


We were all inclusive, entitling us to breakfast, lunch and dinner at
the “Nubian Restaurant” and drinks from the pool bar. We were given vouchers for one 1.5L bottle of mineral water per person per day. All-inclusive drinks comprised plastic beakers of local spirits/beer or soft drinks. These were served at the pool bar or at the restaurant.

The food was very poor; cold, repetitive and un-inspiring. Meal times
were frantic, exacerbated by the lack of cutlery, crockery and table space. Lots of queues with many guests pushing /grabbing rather than waiting in line.


Many of the staff tried their best, but seemed unmotivated – perhaps because all-inclusive guests don’t tend to tip.


The pool was quite nice, pretty large and appeared well maintained. There was limited sun bed availability, however, less than half were ever in use at once! People (or indeed “tipped” staff)were
“reserving” sun beds. Be warned, you will be hassled by hotel reps trying to sell you massages, excursions etc. Be firm the first time they ask!

Sharm Scuba Service, the dive company at the Sonesta, was the cheapest we found in Naama. The Italian instructors spoke excellent English and ran one of the most professional dive shops I’ve seen. Dive training/try outs occurred at the hotel pool.

The beach is about 10mins walk across the road and through the sister “Sonesta Beach” hotel. There was free bus shuttle too. We often found sun beds available at the beach, and most people left the beach at lunchtime. Great snorkelling at the beach and the “Sea Breeze” café bar was also nice but not included.


We think the location was probably the best feature of the hotel. From the beach, you could walk along the promenade all the way to Naama Bay passing many hotels, restaurants and cafes along the way. We very much enjoyed the “Cilantro” coffee shop and the Japanese restaurant at the Marriot hotel. It took us about 40mins to stroll into Naama Bay from the Sonesta Club.

We saved a lot of money by booking our excursions with the Odyssey Holidays rep rather than our own Libra Holidays rep.

If you want a massage/health treatment, play the health club at the Sonesta Beach off against that at the Sonesta Club. They are exactly the same and will reduce the price as soon as you mention the other health spa.

not the best

from purpleiglet
we arrived at the hotel on the wednesday at about 8pm got handed our key and that was that no showing you to your room or any directions it was a case of find your own way around, the room was clean but we realised in the morning that there were very little natural light as we has a wooden back door leading on to the balcony with dark blue stained glass window in it so it was abit dingi, meal times are like feeding times at the zoo!! you basically have to fight your way to the food once you have found a spare table and put your things down to claim it was yours but still then someone else would come along and sit at it, the food was very basic and the same every night except you'd have a different meat or fish but it wasnt anything special, a few deserts but very sparce on the fruit bannanas were a special once a week and so were the orange if u were lucky but that was it for the fruit selection. the staff were all very friendly. the pool was absolutly freezing penguins would be wearing slippers and polar bears would be wearing over coats if they had to go in it was that cold!! the all inclusive drinks were served in small beaker like glasses but on the positive side it was real coke and 7up and fanta, the scuba diving center was brill the best one i've been to oh and there were live loud music on in the food hall so you couldnt hold a general conversation over dinner it wasnt 4star more like 2+ or maybe 3 will not be visiting again!!!

not very good

from tg167
the food is very basic and not very good... the AI is a bit of a con as if you use the pool bar area to eat you have to pay for it. bar inside complex is not free, only bar area by pool is free for AI drinks, internet is £4.50 gbp for 30 minutes where as in town its a £1 for an hour, wouldn't go back here as the hotel is catering for germans and russians and not english, not a 4 star maybe a 3 star at a push, lots of better hotels near by that shows it up, could do with a good clean and a paint up.

This Hotel is really not as bad as the other reviews made out....

from Bhatty
arrived at the Sonesta Club on Wednesday 7th March at around 9pm. We were greeted by very friendly staff who were more than happy to quickly check us in and get us into our rooms. We stayed in Block 900, this is a little way away from the pool n bar but not too far to want to change our room. The rooms themselves are fine. Clean tidy and quite basic.
I will say you have to get up early to get a spot around the pool as by 9am you have no chance. I was travelling with 1 other adult and a child and quite often we couldn't get a spot around the childs pool which was annoying as most of the people around that pool did not even have any children.
We were all inclusive and the food was very nice most nights, like most all inclusives theres different combos of the same things but we were only there for 8 nights and we did not have any complaints.
All in all we had a very nice holiday, weather was very nice and we did what we set out to do and that was to relax.

I hope you don't find the Sonesta Club a dissapointment but please don't go there expecting 5* as it certainly isn't that.

The ONLY good thing about this hotel was i concieved my baby!

from MrsVSussex
Went to Sharm for our 1st trip to Egypt to continue my husband and my passion for scuba diving. We arrived in the evening at Sonesta Club, to feel a large sinking feeling as we realised that our 5* Hotel was nothing more than a ram packed holiday fest for ghastly 3* people/resort.
The complex was massive. & to find our room number was something like 2596 and about a 6mile walk from the main reception, resturant, life etc, we were somewhat tired and bemussed.
Our room was clean and large but very basic and not really of the 5* rating it had blagged about.
We only ever ate breakfast at the hotel as we spent our days on dive boats. But if you are not diving and want to eat breakfast at a usual time, get room service as its like a feeding frenzy of russians. We ate breaky at 6.30am-7am and it was peaceful and the food looked "ok" .... however never leave food at your table as you are in danger of the sparrows that swarm the resturant to savage your food. The staff at Sonesta couldnt give two hoots and we the most unattentive staff i've ever met. waiting for everything comes high on the list at Sonesta.
We ate dinner out of the complex as the a la carte menu was er pizza pizza and oh more pizza! & the main resturant was a crazied frenzy. We used to take our 8 mile hike to the Marriot and eat at their beach resturant which served cheap but nice food with clean cutlery and glasses to sip our wine out of. The staff there were lovely and pleasant and to be honest we wished we had stayed at the Marriot, which was only 2 doors down.
The diving was good but we did book indepentely of the Sonesta with Mr Dive. Beware thou of busy dive groups and try to specify a small group as the large groups are overwhelming and even teh foreign PADI qualified tourist were terrible. My husband and I are good divers and we buddied at all times, but were dissapointed by the standard of others and how busy the reefs got.
The one really great thing about going the Sonesta was that I got pregnant and my husband and I are expecting our 1st baby! So thats what made our holiday one to remember, not all the wrongs about the Sonesta!
Be aware if you fancy this resort..... dont say i never told you so!!
Also keep you egyptian pounds in a plastic travel purse and seperate from your own money etc. It smells and feels awful and its the main reason why people get the Egyptian Belly is not the food, its the cash/notes. Yuck! So if you do handle keep wetwipes in your other pocket to clean your mitts!
Good Luck!

Avoid Sonesta Club

from Wojciech
The rooms are quite good, size and cleaness. But restaurant and service was terrible. If you want to wait for everything: meals, cups, drinks (served only) go to Sonesta Club. If you like not tasty meals, poor choice, everyday the same - go to Sonesta Club. If you like drinking wine in dirty plastic glass - go to Sonesta Club. If you like not polite waiters - go to Sonesta Club. If you like to be waking up at night by phone (drunk Russians who are kings in that hotel) go to Sonesta Club. If you like pay for everythig more than it is written on menu card go to Sharm (the waiter wanted 10 Euro for two cups of coffee worth 5, in shop the check was 20 Euro for 6 yoghurts and biscuits, the receptionist wanted 5 Euro for a bottle of mineral water which was not in empty fridge, and so on, and so on).

Other names for Sonesta Club Sharm El Sheikh - Naama Bay Hotel

  • sonesta sharm el-sheikh
  • sonesta hotel sharm el sheikh
  • sonesta club sharm el sheikh
  • sharm el-sheikh sonesta
  • Address: Naama Bay St - Sharm El Sheikh - Egypt
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