Sheraton Sharm Hotel and Resort

, Sharm El Sheikh, Egypt
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Sheraton Sharm Hotel and Resort

, Sharm El Sheikh
5 star

Rooms: 835

El Basha Coast - Sharm El Sheikh - Egypt | +20693602070
804 Traveller

Reviews - Sheraton Sharm Hotel and Resort

Good hotel, great service
Submitted by: margaret in 12/03/08
  • Age Group: 51 - 60
  • From: Egypt
  • Traveller type: Mature Couple
This hotel was good. There was no entertainment of an evening, but weather great, staff lovley, and the hotel was nice and clean.
Quite holiday!
Submitted by: john in 12/02/08
  • Age Group: 60 +
  • From: United Kingdom
  • Traveller type: Retired
We stayed in the villas complex.Room clean and tidy.Beach area ok but rocky.Not many places where you can walk into the sea. Most of the beach bars (5) were friendly.Hugos not very.There was nothing to do at the villas.No entertainment.NO INDOOR BAR AREA given it was freezing of a night time. The only place to sit out of the cold was the reception area. For a five/4 star hotel is was diabolical. The Hotel entertainment was rubbish and you had to pay for it. There is nothing to do in immediate area. Any night life you have to get a cab top Naama Bay. The food in the villas restaraunt was repetative and unattractive and tasteless. I'm not a fussy eater, but I thought the food was dire. The only thing I would give five stars for was the cleanliness of the public areas and the staff.
Great value for money
Submitted by: Janet in 14/09/07
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Luxury Traveller
My family and I went not expecting too much as this holiday was a lot less than we would normally pay but was pleasantly surprised. The staff were very friendly and nothing was too much trouble for them, the hotel was very clean and well kept. The facilities were good. We booked this holiday as an all-inclusive package and the only downside I would say that all of the bars and restaurants were not included.
Very nearly faultless
Submitted by: Ashleigh in 16/01/07
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Mature Couple
A lovely hotel set far enough away from the busy centre to not be over busy.
The hotel has plenty of space and amenities and the staff were very courteous and helpful.
If you want a relaxing break in the sun, you will not go wrong with this hotel.

Historical Traveller Reviews of Sheraton Sharm Hotel and Resort

Excellent 3 ... or poor 4 stars Hotel???

from NinainLondon
My husband and I spent 2 weeks half board in middle September 2005. We booked with The Holiday Place and flew with Air Atlanta. Plane on way out was delayed by 2 hrs and was the oldest 747 I've seen in years...and I used to work in airlines! Flight back 1/2hr late, on better plane, but we had to wait 50 minutes (yes, 50) for our luggage. Very disappointed. (Ah, take your own headphones as they charge you £2 for theirs).
*On rooms: Sheraton is very close to the airport, so that was good. We booked the Resort and got one of the nice rooms advertised on their website, but as someone else said, the shower was the size of a shoe-box, water was either too cold or too hot (Tip: check taps at floor level if no water in bathroom). Also, no fancy towel figurines, fridge bar or even descent quality shampoo/cream, if you ask me. Not even sure my duvet was clean.....BUT, our block had a looovely swimming pool that was empty 90% of the time, so we used to end our day with a dip in our very own pool, cool! Also, the place is so big that we didn't get to see all the pools, bars, villas etc!!!! do take your time and just walk around, is very pretty by the beach area.
The Restaurant for the Resort is very small, crowded and extremely hot...but the staff is far friendlier that the one at the Hotel. Also (tip) they will "overlook" if you take a sandwich (or 2) for your lunch. Do not try this at main hotel. We did go there (Cruiser) for dinners as they were more relaxed and the air conditioning was a plus. Food was OK but I mainly had sup and salads as I would leave all the room for those "out of this world" dessert, my God you can get fat in that place. Tip, you must ask for Ibrahim Ahmed, Captain Waiter for the Half Moon, man he'll look after you and will make you feel welcome every single time. Loved the guy. Ah! and we did enjoy every night the "surprise" game as they rarely got the name tag on the dishes correct (it would say'll get polenta, Chicken Sup....would be ....mushroom and so on).
The Beach...oh...the beach. Just look at my pictures, you could spend the whole time (as I did) there without the need to go anywhere else. Never a problem to get a sunbed (my gosh they are hard!) and , by the time we left it got very windy...but it was OK as it was too hot at times.
Note: the place is so beautiful, pleeease help keep it that way: "Take nothing with you, leave nothing behind" ...I saw people stepping on the corals, how stupid is that, or taking plastic bags, uf! don't even get me started. Just use common sense! If you go to the sea-bays the fish will come to you anyway, no need for bread or bananas!
Tours: Cairo and Mount Sinai (sunrise) are a must. Got really good bargains in Cairo Old Market and the scenery from Sinai are just breathtaking.
Naama Bay: Oh, please get in the Bedouin Style pubs for a drink and shisha. The fruit juices are £1 and I probably consumed the mango stock for the rest of the year. TIP be careful and do ask for the prices before ordering, as we got done a couple of times.

Other general tips: *Don't take many dollars with you, only a few one-dollar bills that you can use for tipping and barting, as I found out (look! this is all I got! look! last bills, going back home tomorrow!!!).
*You can buy drinks from the shops in the resort area...or if you buy outside, don't re-enter the site using the main hotel but take the bus to the beach and walk that way one controls what comes in that way.
*Get a couple of spirits at the duty free before you leave. That way, you can have cocktails in your very own balcony, hehe.
*Exchange money from the ATM machine at the resort, very low fee compared to other places.
*Tip from hubby (the diver) : try the night and wreckage diving. Awesome pictures he's got.
*Relax…the hassling from sellers, taxi drivers, tour operators, restaurant people can really get in your nerves sometimes….but just smile and walk away.

I think I would go back to the Sheraton but for the people and the beach, no for the hotel itself. Maybe to a hotel closer to Naama time.
In all, I can truly say we had a blast of a time, and for a none swimmer...this are far my best beach holidays ever!

Sheraton resort disappointing

from A TripAdvisor Member
My partner and I just came back from 11 nights at the Sheraton Resort.

RESORT: A travel agent friend had booked the package for us and were allocated a nice big room. However, being so far away from the hotel and beach we asked if it was possible to upgrade to the hotel. This was to be charged at US$50 a night so we declined (an inspection of the hotel room was not that different to the resort in terms of decor).

Overall the resort is fine and each section of rooms has its own pool and bar. The walk to the beach does take 5-10 min (or you can wait for the hotel bus) but we managed to find a short cut at the back of the resort restaurant which also led to some nice less crowded pools. So if you are staying at sheraton, make sure you explore the hotel and resort on day 1 as it is massive! Most guests head for the beach and the waterfront pool, but once we found the 'camel' and 'cave' pools above the diving school we were much happier to go there and enjoy the peace and quiet. If you like swimming laps you'll be able to do this better in the less crowded pools.

ROOM: The room itself was fine. The bathroom however was very disappointing. The shower (no bath) had very low pressure and would not stay at a constant temperature for more than 3 seconds. On one day we had no cold water for the whole day and only found out after ringing reception that there was a problem to the whole resort. There is also no minibar in the resort rooms - the fridge is empty so do remember to stock it up with your own beverages (bought outside the hotel).

RESTAURANTS: The resort hotels were closed at night so we had to either go to naama bay or try the hotel restaurants. The Portofino restaurant was probably the best of the selection. We enjoyed very nice meals here on two occassions and the waiting staff are very professional. The White Cruiser buffet was quite pricey so we never tried this. Hugos on the beach front was disappointing at night - my pasta was not cooked properly - but nice atmosphere at night for couples.

SPA: The spa was very relaxing and I enjoyed a massage and pedicure during my stay. The only bad part was being asked for tip money by one staff member who did not even do anything for me but hand me a gift flannel on the way out. I was very shocked at this, especially when I declined (i had given the masseuse all my tip money) and he then went on to ask me what room I was staying in. I felt a bit intimidated at this point and quickly went on my way.

GYM: If you are a fitness fanatic the gym is good for hotel standards. I was expecting a simple room with a few weights and machines, but was pleasantly surprised to find a large high ceiling room with big windows and a good range of facilities which I could do a range of exercises with.

OVERALL: I have stayed at other Sheraton resorts before and sadly Sharm's resort was below my expectations. I can't say much about the hotel as I did not stay there, but it would seem that a sea view room here would make for a nice holiday as it is closer to all the main facilities, beach etc

Great hotel, good holiday

from A TripAdvisor Member
We have just returned from a 2 week holiday at the Sheraton Sharm. We stayed in the hotel which was lovely - huge room, king-size bed, lovely view. The hotel staff are on the whole very friendly. The guy who made our room up would make different shapes out of our beach towels and leave them on the bed - fish, swans, a heart - we used to look forward to coming back to the room after a hard day by the pool.

The pool area is good, plenty of shade if you want it. We preferred to sit by the pool than on the beach purely so that it was easier to cool off - it's about 40degrees during the day in August. The hotel reef was incredible and we snorkelled most days. Towards the end of our stay the water did seem to get a bit more mucky - not sure why but there was some litter which did spoil the experience a bit.

Ras Mohammed is a must for snorkelling too. The only down side is they herd you all together in the water, so not only are you dealing with the waves but have people kick you with their fins too.

It seems no matter what precautions you take it's difficult to avoid the tummy upset. We both had it but the doctor prescribed the necessary pills and it was taken care of in 24 hours so doesn't spoil things too much.

All in all the Sheraton is a great hotel and we would recommend it. It's about 10 minutes out of Naama Bay but the hotel shuttle bus is easy and cheap to use or of course taxis. The breakfast was good with every variety of international breakfast catered for. We ate in the Italian one evening and down on the beach a couple of times. The setting was lovely but the choice perhaps a bit limited. The best restaurants and choice is in Naama Bay. Also, it is difficult to bring food and drink in from outside. The best thing is to take a rucksack when going into Naama Bay so that you don't walk through the hotel with carrier bags. Otherwise it is very expensive - £1 for a bottle of water (we got through at least 5 a day) and the mini bar is tempting, but you can buy the same stuff in the supermarkets for a fraction of the cost.

Great View, Good Vale

from MistyLaw
With a view of the Red Sea and the Tiran islands, the hotel has an ideal setting. Facilities are good with a split-level pool, diving, snorkeling, day trips on offer and the sea is just magnificent and clear blue too!

The hotel is nice but not luxurious. Its comfortable and clean and most of the staff are friendly although I found one or two of the males to be a little patronising, the rest were very polite and friendly especially the young man who stocked my mini-bar. While on that subject, there's no where to buy drinks other than the hotel or your minibar and you are not supposed to bring in your own so expect to pay over one British pound for a Coke! Rooms are spacious and brightly decorated in the hotel. Didn't see any of the rooms in the resort, which is a short walk away from the main hotel, but I imagine they would be of a similar standard. No safe in room which was annoying in a four-star hotel.

Breakfast was a complete shambles so I didn't eat until lunchtime. Not a bad experience but I think I'd maybe try somewhere a little more upmarket next time. Overall however, the Sheraton Sharm does offer good value for money and I imagine is ideal for familes who like beach holidays.

A nice one

from Traveller78
My partner and I stayed at this fine hotel at the beginning June 05 on half board booked through Alpharooms. I had not heard of Alpharooms before, however there were no problems, and all went like clockwork right down to booking in and checking out at the hotel.

The centre of Sharm El Sheikh can be very hot during summer with not much breeze. However, this sprawling hotel sits on its own just under a ten minute car taxi (£4), or bus (£0.50) ride along the cost from the town, and being right on the coast there is a sea breeze which makes the heat more manageable. It is too far to walk from the hotel to the centre of Sharm El Sheikh, and there is nothing next to the hotel to walk and see - just the desert! However, do not let that put you off as it is easy to get into town by taxi or hotel bus, or the sprawling hotel has lots to see and places to go. There are shops inside the hotel with more near the entrance to the hotel complex. Unusally the hotel is built into a cliff with the entrance and dining areas, shops etc, on the top floor, which is at the top of the cliff, and the floors with the rooms are below with the lowest at beach level. The hotel can be very relaxing if you want to get away from it all. The staff were very friendly, helpful, the hotel, its beach, and the various pools never seemed crowded. We stayed in the hotel itself and the rooms are very large and comfortable with a very large balcony – the biggest I have ever seen at a hotel. There are many restaurants at this hotel, but our favourite was on the beach, where chicken or steak and chips was £6.50. The buffet restaurant where new arrivals tend to go to can be very expensive. It is best to avoid this one and go down onto the beach and use that one, or go to the Lebanese or Italian ones. One couple we spoke to paid £55 for a meal for two at the buffet restaurant where new arrivals are shown to. The hotel has the usual shops, bank, and a cash point machine which I can recommend using as it gave me 10.20 Egyptian pounds to £1 sterling with a charge of £1.75 per transaction. Overall that was a better deal than I paid in the UK for my Egyptian money.

The only down side about staying in Sharm was the expensive wine, the cheapest anywhere was Egyptian at £10 per bottle, but French or Italian was £50+ a bottle! As is usual in these sort of places security was tight so we were made to feel safe. I would go to this hotel again, it was such a relaxing stay.

A great place for relaxation

from IanLincolnEngland
We have just returned from Sharm El Sheikh's Sheraton Hotel, and can only say we would return to this hotel and resort again, even since todays attrocity.

The hotel is first class, the staff are extremely professional even in the face of adversity from some guests, I would add they still smile even when being treated badly. The rooms are large bright and kept to an extremely high standard of cleanliness, we could not fault any of the staff in any role at all, their pleasant disposition is an example to us all.

The lobby area is relaxed and background entertainment is provided in the evening. Security on the hotel is first class and everyone is checked in and out at all times irrelevant of class or creed and all transport goes through two security barriers.

All of the restaurants in the main hotel serve excellent food, and the pool bar at lunch is more than adequate, the worst restaurant is in our view Harrys on the beach in the evening, they do not serve their food as well as the others, and do not seem to have it right with respect to serving their white and rose wine cool, which can be how the food comes!

The south end of the complex can be noisier than the North end, the diving school is located in this area, The Aquarius dive school is excellent well run and structured to ensure that safety and teaching people correctly is adhered to, ( I would add I am PADI registered but that made no difference to how I was treated with respect to being allowed to suit up before taking a test dive to ensure competence), the pool they use for training is without question better than the main pool which is particularly crowded at this time of year, we would definately avoid May, June , July, and August as the children Italian and Egyptian take over, if we had any major complaint about the pool area is that it does not cater for adults. Egyptians take their children out of school from May to the end of August, and Italians July and August, so if you wish to avoid the crush and noise avoid those months or seek an adult only hotel.

Overall we would return to this hotel and resort. It meets the expectations of a Sheraton, it is well managed, friendly and has a style that is not overpowering. It has a nice feel about it and is super for relaxing in, if you want disco's, bright lights and lots of shops the journey to town is about 5 minutes and costs 30>40 Egyptian pounds.

Go to Egypt and enjoy the people, the Sharaton and the weather.

Very Good Hotel

from A TripAdvisor Member
We have just returned from a weeks holiday at the Sheraton Hotel. There were some delays on departure (Excel airways need a serious talking to about their customer service - absolutely appalling - there was a 26 hour delay on the flight with no airline representative to tell us what was going on). So on arrival at the hotel it was lovely to have a quick, efficient and friendly check-in.
The rooms were nice, big, clean and with fantastic views. Nice bathroom with powerful shower.
The breakfasts were plentiful and never had a problem getting a table.
The beach was lovely and there were always lots of available loungers / umbrellas.
The snorkelling was very good (apart from the jelly fish!) right from the hotel beach. The only thing we didn't like was the motor boat coming up to the jetty that the swimmers were using, seems like an accident waiting to happen.
The best thing about the hotel is the totally undersold spa. I had 7 treatments, all in fantastic surroundings with professional and friendly staff and reasonable prices (probably around 30%cheaper than the UK). The range of treatments was staggering and they had daily specials which was a very good idea.
We paid £230 each for a weeks holiday here and I really don't think we could have asked for a better deal (we booked 3 days before leaving and it was allocation on arrival).

Excellent Resort... Excellent Hotel?

from rafabenitez
Some facts...

All the rooms have seaviews (180deg!) with either balcony or terrace, the air conditioning is the built in type which is powerful and fast cooling. The decor is mainly white with blue or green gingham furnishings.
The main hotel is well air conditioned with plenty of marble and sandstone.
There are approx 6 swimming pools of varying sizes. The beach is man made, well groomed, with an abudance of wooden sunloungers with mattresses and large parasols.
There are 4 evening restaurants and at lunch there's additional dining by the pool.

The opinion...

The facilities of the hotel are excellent, the food is good (the buffet diner is comparatively expensive and busy LE220/pp - £22) the Italian food could be better though. The Lebanese, Italian and buffet are next to each other sharing an outside dining area (and there is an entrance/exit at each end of this restaurant area so when dining outside there are plenty of passers by so not ideal for a quiet romantic meal). The food is cheap compared to London (especially in restaurants in nearby Naama Bay where, for 2, we had starters main course and a glass of wine each for LE200 - £20) drinks, both soft & alcoholic, are similar to central London.

There are some theme nights (e.g. bedouin meal night on the beach) which looked good and must be pre-booked... but the information about them (and hotel facilities in general) are not well publicised and this is part of the hotel's only real problem; it's management.
It's not badly run... but it could be improved, better communication, better organisation of the restaurants, pools, the bars and the spa... Don't get me wrong, the service is good and the staff helpful and friendly the hotel has everything but it's under-utilised... 5* hotel, 5* service, 4* management...

If I book an AOA in Sharm and I get the Sheraton I will be very happy.

P.S. First night, get the shuttle into Naama Bay (LE5/pp one way) check out the numerous shops, have a meal, go to THE duty free shop (must buy duty free there within 48 hours of arrival & you'll need your passport... btw take US$15 for the visa at the airport, cheaper than the £15! alternative) buy bottled water (@LE2, it's LE11 at the hotel) from a mini market [Egyptian hotels don't allow any other food or drink to be brought in] then get a taxi back.

mama mia

from waverley
We stayed in the resort area, not the main hotel... nothing wrong with the resort except it's a 10minute walk to the beach/hotel breakfast etc, and lacks a bit of atmos.

The best thing about the Sheraton is definetely the staff, you couldn't ask for a warmer welcome, to be better cared for or to find a happier bunch in all Sharm.

One bad point for the resort only is the safety deposit is only open on the hour, so if you need access to cash etc, you could have a long wait. The room service was excellent, a meal for two with wine for about £36.00, made a nice night off from hassling with taxi drivers. To get to town in nama bay walk out of the main gates past security and get a blue&white taxi.. but don't pay more than twentyfive egyptian pounds. If the hotel ring you a cab it'll be about fifty egypt pounds!

The beach is swept clean and the beach bar plays soothing arabic pop songs, which are often sadly drowned out by the noisy Italian guests as they get over excited with the Kids Club... the parents that is.

Hotel food is great, but lunch choice on the beach is a bit sparse.
Would recommend the bedouin night, just to see the moon rise out of the sea. Overall a very nice place to spend your holiday in Sharm

Sheraton Sharm Egypt

from egyptnovice
My Hubbie and I stayed here in May 2005 and we have to say we were suitably impressed.

We stayed in the main hotel as the resort rooms are quite some distance from the beach although they do have their own separate pools. Some of the resort rooms did look lovely as you could sit out on your patio right by the lovely gardens they are set in however a word of warning some looked a bit like Butlins style. This might sound extreme but there is a lot of concrete in parts but equally some lovely garden where the slightly larger and newer updated rooms were so i would check where you would be. Also they are developing a lot so you would not want to have the rooms right on the outskirts of the property as there will be cranes and noise from these as we found out when we went for a walk round the resort area one night. I would choose the ones closest to the beach as they looked the best. You also have to eat in a separate restaurant from the hotel and this looked very small.

The hotel as has already been said is geared towards Italians and Russians and boy are those Italians noisy. There are a lot of daytime activities around the main pool by the dive centre on site and this can be noisy if you are sitting on the beach part in ear shot. We found a lovely part on the beach right near the end where you get your towels near to the main hotel pool.

The beach sand is hard as it is man made but very very clean. There is a walkway out to the sea as you cant swim from the beach which I think is a shame. However to compensate you are right on the reef and you can snorkel to your hearts content. I think is is equally as good as the trip we went on to Rah Mohamed reef.

If you are staying in the hotel the rooms are lovely and spacious. Our room was 2 below reception as the hotel is built into the cliff so you go into the hotel at the front at ground level but to get to the beach you have to go down 7 floors. Our room was on floor 5 and excellent for the views you would not want them on floor 6 as these are below the restaurants unless they were at the far end but this means further to walk to the lifts.

They are a fair few restaurants to eat in at the hotel but they are not well advertised. An Italian and seafood are near to the buffet restaurant where you have your breakfast. They are lovely, service ok and some form of entertainment ie drummers. I would recommend to definatley eat in Hugos on the beach there you can sit in candelight with the sea lapping away and listening to the guitarist. You can pick your fish to eat which is very fresh and very reasonably priced. I would recommend the garlic king prawns.
You can also just sit at the bar here in the evening for a few beers.

Naama Bay is not too far away and costs about £3 or you can take the hotel shuttle bus but it doesnt leave you too long before it picks you back up for £1 return. There are lots of shops, restaurants and hotels here. Plenty of restaurants to eat from either on the beach or on the main drag roads. Lots of places to just take a drink too in small bedoin type places lots of cushions or low chairs and tables. Shisah is also commonplace here.

The only downside I would say was that the buffet breakfasts at the hotel are a of a nightmare especially if you arrive at peak time as you find it hard to find a seat inside where it is air conditioned. Outside you will find lots of birds pecking at your bread etc. But if you arrive earlier there should be no problem and my tip would be to sit in the same place each day and the waiters get to know you and you will find tea and coffee arrive pronto. The food is fine though so much to choose from and the man makes you fresh eggs or omelettes to order.

The only other thing is now and again the water would be brown and sometimes the pressure and temperature variable.

But all in all its definately a lovely hotel with some entertainment in the evenings. If you want to go to Naama Bay each night this might not be the hotel for you though as its a taxi ride away and it soon adds up.

Make sure you take upset tummy tablets as my hubbie needed them along with a fair few others. Also make sure you wash your hands after youve handled the money as this is where a lot of germs are tranferred as their notes are filthy!

Enjoy yourselves we will definately be going back but probably close to Naama Bay.

Top Local Tips for Sharm El Sheikh


eat out the bread was good but everything else cold, very little choice, so take food with you or do what we did eat out in Naama bay. Hard Rock cafe excellent and Little Indian.

Wine List Make sure you read the wine prices correctly... not like us.....


Other names for Sheraton Sharm Hotel and Resort

  • sheraton sharm resort
  • sheraton sharm el-sheikh
  • sheraton sharm el sheikh
  • sheraton sharm
  • sharm el-sheikh sheraton
  • Address: El Basha Coast - Sharm El Sheikh - Egypt
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