Ritz-Carlton Sharm El Sheikh Hotel

, Sharm El Sheikh, Egypt
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Ritz-Carlton Sharm El Sheikh Hotel

Om El Seed, P.O. Box 72 - Sharm El Sheikh - Egypt Hotel Website | | 20-69-661919
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Reviews - Ritz-Carlton Sharm El Sheikh Hotel

Historical Traveller Reviews of Ritz-Carlton Sharm El Sheikh Hotel

Putting on the Ritz in Sharm

from A TripAdvisor Member
I stayed at the Ritz for a week at the start of the month.

Overall, the hotel is excellent. Here's the good:
- the public areas, such as the gardens, restaurants and lobby are fantastic, just what you'd expect from a hotel of this calibre.
- the service is second to none. The staff are extremely attentive and courteous.
- the food in the restaurants is excellent. I'd really recommend Fayrouz, which offers a choice of menus with traditional Egyptian/Lebanese food.

On the downside, and it's a view that's been echoed here before, the rooms weren't 'all that'. There was nothing wrong with the room we stayed in, it just wasn't up to the standard we expected from the Ritz/five star hotel. The furniture was a little tashed and the bathroom was in need of a regrout!

I also visited the spa and it wasn't anywhere near as plush or pristine as I expected either.

Price-wise, the costs for meals in the restaurants are about the same as back home. I'd recommend the Egyptian wine, which is very nice and costs about £4.30 for a glass. You can expect to pay around £12 for your typical Australian chardonnay - a bit much when you can buy a bottle in the UK for £6. Food outside the hotel is about 50% less.

What I didn't know before I visited Egypt was that British Pounds and US Dollars are widely accepted in all shops and restaurants etc. We settled our room bill in dollars and we reckon we saved about £40 in the conversion to sterling.

The Ritz and Sharm are wonderful and I'd love to go back. I'm only sorry we didn't plan to visit for two weeks as there's so much to do, diving aside e.g. day trips to Luxor, Cairo, Petra, Jerusalem, St Catherines, etc.

What A Dry Week! Nothing To Do With The Weather.

from A TripAdvisor Member
The hotel entrance was remarkable. The rooms were average. People friendly but for a reason they all want tipping! The hotel boasts 3 lovely restaurants if your willing to pay a fortune. My disapointment with the hotel is that the only restaurant that they had to sit and eat reasonably was a buffet and the fact that the alcohol was extautionate !! We paid on the first night £70.00 for a bottle of banrock station chardonnay normally £3.99 in U.K. After that we tried there local wine at £20.00 Per bottle...YUK! A bottle of beer was £5 and £7.60 for a G&T. I feel that other hotels didn't charge as much for alcohol. We felt that there was not much entertainment, the main bar was quiet and too cold due to air con. It was a good job that there was a tv in the room for some entertainment .

first class hotel

from sallyvt
Just returned from a week long holiday at the Ritz Carlton and I was very impressed. As far as I am concerned the hotel has definitely earned its five stars (and I have stayed at plenty of five star hotels previously). The design of the hotel is stylish and luxurious, the rooms are well appointed, everywhere is immaculately clean and the staff are friendly and very helpful - everything you would expect from a five star hotel. What stands out about this hotel (and sets it apart from others in Sharm, even the other five stars) is the feeling of space. Many of the other hotels we saw had crammed in rooms and sunbeds but the Ritz has wonderfully open grounds and public areas and you could be forgiven for thinking the hotel is half empty when it isn't (I did!).
The location is well away from the neon and hustle of Nama Bay which is great if you want peace and it is only a short taxi ride away if you don't!
Before going I had been concerned about the prices of food and drink at the Ritz but apart from the wine and up market spirits the prices are manageable. The 'all you can eat' evening buffet is £10 per person and the restaurants are around £25 per person for two courses, soft drinks and a bottle of beer. The food, however, was superb and you do pay for what you get. You can eat very reasonably at the poolside bar (pizzas and hamburgers are around £6 - the burgers are to be recommended!). I would certainly return to this hotel rather than any of the others I saw during my stay.

5* Deluxe - not quite. Good value - definitely

from SherlockT
We spent a week at The Ritz Carlton at the end of Feb 2005. We found many of the pros and cons listed in previous reviews were spot on and in summary this is not a 5* Deluxe resort in the true Ritz Carlton fashion but if you can get a decent deal - and there seem to be plenty around - then it represents very good value for money.
This is a large resort hotel with rooms spread far and wide around the various pool complexes. We were in a "sea view" room towards the end of the hotel grounds which suited us fine but some of our neighbours felt that they were too far removed from the main hotel facilities. We were also aware, from time to time, of noise from the adjoining hotel which seems to be a much livelier place than the Ritz
The rooms are OK. Several years ago the rooms and bathrooms would have been luxurious but they now seem a little dated and tired and in need of some refurbishment. They are howver quite spacious, reasonably well equipped with separate shower and bath and have excellent balconies. The major drawback with the rooms is the wafer thin dividing walls and lack of sound proofing. You have few secrets from those in adjoining rooms and we had a few disturbed nights thanks to the crying child next door.
There are a number of large swimming pools - although a lack of heating in the largest pool certainly restricted our use of it. There is ample space and plenty of sun loungers. As we are early risers we never encountered any problems with securing the sun loungers of our chioce but did note that a number of guests made arangements with the pool boys to reserve beds for them.
The hotel describes itself as having a private beach - technically this may be true but in reality is not what you expect from a "beach side " hotel. The beach is a series of terraced sandy areas which run down to rocky outcrops which are up to twenty feet above sea level. You cannot walk by the waters edge or stroll along the beach. This area also contains a lot of steep steps and unprotected drops into the sea and is therefore unsuitable for a number of groups.
Projecting from the hotels grounds into the red sea is a floating pontoon which allows swimmers and snorkellers access to the sea above the "house reef". This is spectacular and even as non divers we spent hours sitting on the end of the pontoon watching a myriad of fish swim close by in crystal clear waters. Those who scuba'd or snorkelled were amazed at the amount and variety of sea life.
There is a spa with whirlpool, sauna, steam room etc which always seemed very quiet but again this area must be in line for a reburbishment as it looks old fashioned and tired compared with modern spas. Also the whirlpool didn't whirl, lots of the lockers didn't lock and one of the steam rooms was permanenetly out of order. There is also a small but reasonably equipped gym.
You have the choice of a number of restaurants - we ate in all of them and they were all good - the Asian Blue Ginger and the Italian La Luna both of which we tried twice were excellent. The Lebanese Fayrouz was ok but was the one where we felt we hadn't received particularly good value for money. The buffet breakfasts were what you would expect and are very good.
One word of warning this is not a hotel for wine lovers. Egyptian wine is poor and the cheapest non Egyptian wine on the hotel's wine list was 14 times the price of exactly the same bottle in Sainsbury's. £5 in Sainsbury's £68 at the Ritz!!!!!!. The Egyptian Sakara beer was however spot on.
We found all the staff genuinely and unfailingly friendly,happy and helpful and we enjoyed excellent service throughout our stay.
Naama Bay has nothing to recommend it but if you want to eat outside the hotel there is an abundance of restaurants some of which look pretty good. We only ate out once and the food was good and excellent value but Naama could be anywhere in the world - just a strip of bars eateries and shops.
We were very happy with our weeks break but this was because we got a really good deal and were therefore more accepting of the hotel's shortcomings than we would otherwise have been. If you go expecting a 5* deluxe hotel then you may well be disappointed - and suggestions that this hotel could be 6* are merely laughable, but If you are after a good value break with decent rooms and facilities and so on then it is not a bad bet.

s how we found it

from A TripAdvisor Member
OK first things first. This is not a 5* hotel in the terms that the average European or American visitor would rate a hotel at. But guess what - it is not priced at that level either.

My wife and I love Ritz Carlton hotels - the one in Dubai is the best hotel we have ever statyed in. The Ritz in Sharm is a good hotel - but not as good as a "normal" American Ritz Carlton or the flagship one in Dubai.

We got a good deal from lastminuite for GBP500 each including the flights. This was fair value, but I would be hesitant to pay more than this for an off-peak holiday at this resort.

The Restaurants.
My advice is don't bother eating in them. We ate the same food for a fraction of the price if you order room service. (Since when has room service been cheaper than eating in the restaurant??) No hardship if your room has a balcony with a lovely sea view..... The only reasonably priced restaurant is "The Waves" by the pool - a plate of pasta for GBP4 and a Cheese Burger for GBP7. If you get the free shuttle bus into Namma Bay you can eat high quality for for about 25% of the cost as the restaurants in the Ritz Carlton.

The Drinks.
Very expensive. Avoid Egyption Wine at all costs - it really does give an authentic taste of the Nile!! Do what we did - stock up on a couple of litres of spirits at the Airport and buy your mixers from the Supermarkets found at the top of the road close to the hotel. The in-room Ice delivery service is very quick. Once agian thank goodness we had that lovely Sea View.....

The Pool.
Previous observations are correct. Basically if you want a sunbed and umbrella away from the "kids" play area you are going to have to bung the pool boy a stash of cash. We did - 200 Egyption Pounds secured us 2 beds and an umbrella for the week, with no hastles of having to fight it out with the germans........

Other things we noticed:
Security is excellent. You will not have any problems here.

The pontoon into the Red sea is awesome. Make sure you take some flippers / Goggles / Snorkel with you - it is absolutely fantastic!!!

Use the free shuttle bus to take you from / to the Airport. Drop them a line from the Ritz Carlton web site and they will collect you. Same to get to Naama Bay in the evenings. Use the local Taxis at your own risk - FYI 35 Egyption Pounds is the going rate to get from Naama Bay to the Hotel in a clapped out death trap. Caution - If you ask for the Ritz Carlton and don't negotiate a rate BEFORE you get in the Taxi you will be taken for more than one ride.......

Naama Bay is like Magaluf. Plenty of red necks, beer bellies, union jack t-shirts, Chavs etc... Western Food is avaialble; Hard Rock Cafe, Pizza Hut, KFC, McDs. If you fancy some reasonably priced Pizza / Thai / Chinese then it is worth the hastle to come in. 2 Pizzas, 2 beers. 1 bottle of water is approximately 150 Egyption Pounds.

There is a lovely walk in Naama Bay away from the Chavs and the Hawkers - if you head down the main street away from the drop off point you will see a large Movenpick Jollie Ville Hotel. If you head to the sea front there is a lovely 1 mile walk taking in all of the other resort hotels, beach bars and a general calm atmosphere. We only found it on our second from last night and regretted not finding the "boardwalk" sooner.

Final observation:
This is not a bad hotel. The room rates (if you get a package deal) are not priced for a 5* hotel because I think the management are smart enough to realise that it is not a 5* hotel. However the food and beverages in the hotel are a lot more than one would expect to pay when compared to "local" prices. If you are from London paying £2 for a bottle of water doesn't seem much - until you realise you can buy the same water from another hotel for 20 pence. If this doesn't bother you then you will have a great time. If it does bother you just eat outside of the hotel and bring your own drinks! I hope you enjoy your stay as much as we did!

Would we go back? A week in the Sun, in February, for £500 - yep. But I would look closely at the Four Seasons Resort before making a final decision.......

relaxing and great kids club

from GeordieBoy1
On arrival you are greeted by african drummers (a great touch, especially for the kids) at the fantastic and luxurious reception and lounge.
We had a garden view room with two double beds, very clean, bathroom a good size and finished in marble, seperate shower room.
Breakfasts were in the Cafe and very good. A huge selection of meats, cheeses, cereals and an excellent chef who cooks any kind of egg choice you wish. Every morning was a treat and all the staff greeted you with a smile and a 'good morning'.
Kids club is great, my two boys loved it, loads of entertainment and right next to a pool with its own sandy beach. Very cold in the pool but didnt bother the kids, there is a heated kids pool down in the main pool area which they went to every afternoon.
Kids meals were excellent, fish fingers, chicken nuggets, pizza's and chips were all consumed with lashings of heinz tomato ketchup (good old tomato sauce).
Evening meals were served in the cafe, buffet style and a different theme each evening, good service although drinks were rather expensive (35le for a beer and 45le for a glass of local wine). Room service is also very good and with two young kids, proved to be a godsend at times.
Could not fault the hotel for cleanliness and friendly staff. The gardens are beautiful and very well kept, all the public areas are spotless.
Word of warning - beware of the bedouin taxis, they are a death trap and would recommend you use the limousine taxis from the hotel (only an extra 20le but well worth it) or take the hotel shuttle to namma bay and back.
We were there for two weeks and loved every minute, kids are looked after allowing us to relax and soak up the lovely sun.
This was our second visit to Sharm and will be returning, however, i hope the airport is better geared up when we do return as it was a bit of a struggle, stress, chaos, minefield, dangerous place to be, no organisation, it was a wonder we got on our plane.

Thoroughly enjoyable stay at Ritz

from A TripAdvisor Member
My family and I spent 5 days at the Ritz Carlton in Sharm El Sheikh in mid Feb. We were extremely pleased with the hotel and have only a few minor complaints - it was an excellent facility.

One comment I feel is very important - If you aren't into diving, snorkeling or laying around in the sun then I would not recommend a trip to Sharm. The city (Naama Bay) is a bit of a dump and the non-water based nearby sights are minimal. It is a place to enjoy the sun and water.

If you are into diving, snorkeling or laying around in the sun this is the place for you! The water is clear, the coral is great and there are abundant opportunities for diving or snorkeling both at the hotel and at many other sites nearby.

Now, back to the hotel. It is great and we were extremely pleased. As stated in some of the other reviews the rooms are not the normal level of opulence expected from a Ritz Carlton. However, considering this is a resort focused on water and sun activities I found the rooms to be very appropriately and tastefully designed. They were large, comfortable and well appointed with very nice furniture and features. I thought the design of the rooms made a great deal of sense and allowed the hotel to maintain a high level of cleanliness despite the inevitable entry of sand, suntan lotion and salt water.

Some of the other features of the hotel:
- It is ON the water with a floating pier that provides easy access to the snorkeling sites.
- Has an on site diving center, convenient for rental of equipment or to arrange snorkeling/diving trips/training (my kids and I obtained our diving certifications while visiting)
- Good selection of restaurants that are very good. Reasonably priced.
- Staff is very attentive and helpful
- Beautiful reception/main building area
- Very good security
- Good kids program
- Two large pool areas, one with a "wandering river" and kids areas.
- Shuttles to Naama Bay
- Free pickup/return to airport

Some minor complaints:
- The rooms are arranged in "blocks" with approximately 20 rooms per block. Doors face to the outside (normally I don't like this but in this case the security is very good so not a concern).
- The hotel is on a large piece of property. If you are in an outlying building it can be a long walk to the sea/main pool area or main building. In addition some rooms have a view of a wall or adjacent hotel. Others have a wonderful view. Our room opened to the lower pool area with a sea view - it was excellent and very convenient to the main building and sea.
- In the main pool area only one section of the pool is heated. I didn't visit the kids pool area so I can't say if it is heated or not.

I was extremely happy with the hotel and will return again.

could be much better

from CaptainElsewhere
Just returned from an 11 day break in Sharm, staying at the Ritz Carlton. We had expected it to be wonderful and in part it was. Restaurant service was excellent, but trying to get anything done or ordered via the front desk or from housekeeping took at least 3 or 4 phone calls. The floor of our hotel room was dirty upon arrival, mini bar fridge was not working properly (never rectified) the safe was locked and took us a while via housekeeping to get it sorted and on the 8th day our son cut his foot badly in the pool - (not heated either so very cold). I have no idea what caused the cut - could have been that he just caught it badly on an edge of a tile - there was certainly nothing obvious. I found a small piece of plastic in my food one night (although the management swear it was a fish scale......) so all in all for a 5* deluxe hotel it was definitely below expectations. Additionally we suffered noise in the evenings - from the adjacent hotel - not much that the Ritz can do about that really, and one of the kids club staff was rude to our kids on the first day - so they didn't want to go back. However the surroundings are lovely (although some of the rooms are a bit tired) and some of the staff are really wonderful. We want to try the Four Seasons next time.....

Ritz in the Sun

from BobtheBrit
The Ritz Carlton chain have fast developed a reputation for excellent 5 Star hotels. The locals describe the Sharm hotel as 6 Star, but in all honesty you should knock at least one star off if you want to compare internationally. Similarly I mentally add a star for Thai hotels.

The main hotel building features a vast and impressive lobby, with comfortable sofas, a few shops, a bar and a window wall which looks out over the Red Sea. There is also an excellent Italian restaurant on this level.

On the first lower level there are Oriental and Lebanese restaurants, and on the 'ground' floor is the main restaurant, which serves breakfast buffets and evening buffet meals. Themed nights during the week include Chinese, French, Mexican and Egyptian meals. To assist you to work off the calories from the excellent bread, pastries and desserts, there is a well equipped gymnasium.

There ARE a lot of steps, and any slopes are very steep, so this is NOT a hotel for people with mobility problems, unless you have a VERY powerful electric wheelchair. Do Humvee make wheelchairs yet? The guest rooms are laid out around the hotel ground in blocks of ten rooms. The hotel does cover quite a bit of ground, (10,000 square metres) but the hotel has golf carts to whisk guests to their rooms if required.

The rooms themselves are clean, spacious and resonably well equipped, with telephones, satellite TV, hairdryer and minibar. These are perhaps not QUITE as luxurious as rooms in other Ritz Carlton hotels, but you simply have to shrug and say 'it's Egypt'.

For a luxurious week in the sun, this one's hard to beat.

Great Hotel

from MMD007
As other reviewers have said, this hotel is fantastic. The staff, the service, the rooms, the restaurants. Just got back after a week there on 31st January. Great weather, 70 - 80F. As others have said the pool is too cold to swim in this time of year even though they say its heated. Try the Lebanese restaurant on a Monday night - buffet night, they also had lots of entertainment the night we were there. Belly dancers, 4 piece Egyptian band, a whirring dervish(?) and a very good male belly dancer as well. The meal for 2 with a bottle of Egyptian wine £95(UK pounds). A bit much, but not when you consider the great entertainment. The Italian restaurant was the best, decor, Papal size chairs, food, service, but again £95 for 2 with wine. The cafe which also serves the excellent breakfast serves a buffet in the evening. We went on French night £40 for two with wine. Went to Narm bay once! that was enough! Try also Fantasy, near to the hotel. Some may think a bit of a tourist trap, but its a sound and light show, with large representations of various Egyptian landmarks all set inside a walled city with dozens of minarets and domes. We are going back to Ritz Carlton next year!

Top Local Tips for Sharm El Sheikh

Taxi from airport and Tours Cab driver's will ask you to pay 150 to 200 Egyptian Pounds to get to Old Sharm - a fair price is about 50 - 60. The hotel taxis pay the hotel a commission so if they call you a taxi, make sure you want a regular taxi and tell the hotel staff the price you want to pay up front. DONT book your tours at hotels, they charge you two or three times the price (i.e. Quads in the dessert, St. Katherine's Monastery, etc). ALL of the tour operators are just salesman for the 2 or 3 operators in town (even though they have different names). They use the SAME tour buses, SAME guides etc. Go into Naama Bay or Old Sharm, walk around to the tour operators and compare prices, you can even negotiate. You do not have to put a deposit down if you dont want to - just call them the morning you want to take the tour (depending on the time of the tour). The grocery stores don't mark the items they are selling so they can mark them up for tourists - go someplace where they have to SCAN the item.

recommended taxi driver We have an email address and phone number of a superb taxi driver who can also organise trips for half the tour company prices

Be carefull !!! All the hotels seem to display charges excluding taxes. they add up to 27% to the bill


Other names for Ritz-Carlton Sharm El Sheikh Hotel

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  • Address: Om El Seed, P.O. Box 72 - Sharm El Sheikh - Egypt
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