Pyramisa Resort Sharm El Sheikh Hotel
- Age Group: 18 - 25
- From: United Kingdom
- Traveller type: Relaxation Seeker
- Age Group: Under 18
- From: United Kingdom
- Traveller type: Sun Seeker
- Age Group: 51 - 60
- From: United Kingdom
- Traveller type: Mature Couple
- Age Group: 18 - 25
- From: United Kingdom
- Traveller type: Young Couple
- Age Group: 41 - 50
- From: United Kingdom
- Traveller type: Mature Couple
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Historical Traveller Reviews of Pyramisa Resort Sharm El Sheikh Hotel
What are you complaining about?!!from Hayhay_7
The holiday did start badly with a 24hour delay (travelled with Excel airways) and I did really think the holiday was doomed.
We finally arrived to the resort and were greated by friendly bell-boys whom looked after our bags whilst we checked in very efficently. The reception area was very nice, with big running waterfull features and spacious seating areas.
After check in, the bell-boy took us off to our rooms. As a family of 5, (3 generations) we were expecting rooms all over the complex and were very happy when we were taken to a villa style room (this was not requested when we booked the holiday), which basically was a 'house' split over two floors with a spacious living room, dining area, kitchen and toilet. We all had our own rooms within the villa (with own room number a key) with on-suite bathrooms. The villa was very spacious and could sleep at least 8 people.
The villa was always clean and well kept and we had no problems with insects. The only negative was the double bed I had was hard and uncomfy, but all the other beds in the villa were lovely and soft. Because we had a spare room with two single beds, we had the choice to sleep on them. The other thing was the water run a brown/red colour, but if you let it run a little, this will clear up. The water was also warm and there was never a shortage. The hairdryer did break twice, but was fixed so quickly I had no time to report it.
The main pool was lovely, and we had no problems what-so-ever getting a sun bed in the morning. We all had a lovely massage by the pool and there were several activities around the pool if you want to join in.
Beach number 1 was nice, and you don't need to snorkel to see all the fish around you, as there were plently of fish in the clear water.
The food was FINE. No-one in the family got a hint of an upset stomach. The whole time we were there the food was hot and there was a nice variety of food. The service in the restaurants was excellent too.
The staff were lovely, and considering they work 16 hours for 30 days for only £120 I can understand why they may have been rude to people that were probley ten times ruder and bloody 'up-themselves' to them! We found all the staff very helpful, friendly and we were well looked after by them all. We were never ignored and left waiting too long for service. The staff were very efficent and brought drinks to our table without us asking (we hadn't even finished our drinks and more were brought over).
The other thing that made me laugh after reading the negative reviews was the complaints about being served drinks in plastic half measured cups. This was only for drinks served around the pool and at the swim up bar. So what do you expect! If they had served drinks in glass around the pool and it just happened to break, and just happened to be trodden on by one of the complainers all hell would have broken lose!!
We did tip the staff and they were grateful for whatever amount.
Naama bay was great, and yes the entertainment was not brillient at the Pyramisa in the evening, but Naama bay was cheap and exciting and safe with lots of places to eat, drink, shop and generally have a good time.
There were plenty of stairs around the resort, but hey, my 81yr old grandad managed them, and NO we did not count how many there were as we had better things to do!!
This was the second visit to Egypt and the Pyrimisa was 1000 times better than out first visit which was to Dreams Beach Resort.
I would agree the Pyrimisa was not a 5* hotel (but this is Egyptian rating), but I would 100% go back there again. If you are the type of people that make the most out of your holiday you can make the Pyrimisa as good or bad as you want.
whoa whoa whoa... Lets be honest!!from A TripAdvisor Member
The Rooms were 3* at best simple at what more do you need?? They were cleaned on a daily basis there was a fridge, bath, shower, sink and a bed personally thats all I wanted!
The Food was adequate enough in the none a la carte restuarants, the food a la carte restuarants was lovely, inparticular the Chinese. Word of advice the hotel food gets a little samey after so treat yourself to a trip to naama bay, go to Hard Rock cafe you wont be disappointed.
The main pool was huge full of kids so if you want it quieter go to one of the smaller pools.
The Entertainment is mainly targeted at the kids, as a lot of familys from all nationalitys tend to go there.
The Staff were very friendly and helpful. Word of advise tip them from the start they remember you! 60p or a £1 is nothing to us but its alot to these people they really appreciate it!
Dont come to this resort expecting a 5* imaculate resort your not going to get that, what you will get is an enjoyable time in a 3* hotel.
Hope you find this helpful.
Be realisticfrom GeordieGirl2
Returned from the Pyramisa last week - and as this review is entitled. BE REALISTIC. I only discovered this site after booking my package - and was very worried after reading some of the reviews. However I do think it is all down to expectations - and if you want 5 star luxury then you have to pay 5 star prices and not what we paid for the Pyramisa.
This hotel was probably a 5 star when it was built (20 yrs ago?) - but as an Egyptian 5 star it must now equate to a 3 star. It is ok -just a little bit tired round the edges. We found the hotel to be clean and the staff very friendly with the exception of the Reception staff (no tips?). As many of the other reviews point out, there are problems with the food.
Whilst you can generally find something to eat, it is not fantastic. We did have a couple of tummy upsets, but honestly this may have been down to the heat. The people who were complaining the loudest were the ones who sat in the sun all day, drank too much and piled their plates high with whatever was going. It would be good to have a little culinary pampering on holiday - but if that is what you want I'd save it for another holiday! Be fair - how can you expect your body to cope with the extreme heat and change of diet? Eat "light", go easy on the alchohol, and keep hydrated and you should be ok.
The entertainment was rather limited, and the place generally lacked atmosphere, which is a shame - as with a little effort it could be improved. I don't think I've ever seen as many families playing cards!! There were at least 10 different nationalities in the hotel - so it wouldn't be easy to please everyone, and if you want karaoke and bingo you'd be better sticking to Spain!
We were lucky and only one flight of steps away from the pool/dining areas, but I can see it might be a problem for some as it is a very large complex.
The pool, the snorkelling and the weather were all fantastic and we will return to Sharm again although next time I'd check this site before I book, increase my budget, and go at another time of year (nothing prepared me for the ferocity of the heat!!) as 50 degrees is a bit uncomfortable. If you're all inclusive and the hotel becomes your world for a couple of weeks - then you deserve to get the best you can.
Hope my comments are of use and you have a good time.
THE WHOLE TRUTH........from A TripAdvisor Member
Our flight to Sharm was delayed by 3 hours so not a very good start! When we arrived at the airport we collected our luggage quite quickly and went to the taxi rank (we didn’t book the transfers as they are a waste of time and money) We managed to get 2 taxis for £30.00 for all of us which was great considering that the tour operator was offering us transfers for £15pp. on the way back to the airport we booked out transfer via guest relations at the hotel and it cost us £15.00 for us all.
Upon arrival at the hotel we were dropped off by the main entrance as no cars were allowed to go into the hotel. This reassured us somewhat as a few of us were a bit apprehensive to travel to Sharm after the bombings. We checked in which was a bit of a drama but we got there in the end. We were allocated a 4-bedroom chalet and a 2-bedroom chalet. The porters took our luggage to our room and we tipped them and they left!
The chalet was very nice and adequate for our needs. Although on the first night there we saw a HUGE cockroach in the shower. We laughed it off as these kind of insects are expected in countries like this! The only other thing to mention about the chalet was the shower. The water came out YELLOW the whole time we were there. I called housekeeping about 3 times and no one came which was nice!!! After fiddling with the taps we realised that there was a trick to getting the water clear, you had to set the shower to luke warm and not hot. Even so, you would not expect this from a so-called 5 star hotel but hey, we were on holiday to enjoy ourselves and not complain.
The pool was huge and I thought that it should have been kept a lot cleaner than it was. I was told by one of the other guests at the hotel that the pool is only cleaned once a week, which, if it’s true, is terrible. The wave pool was good fun but it could have been cleaner!
Anyway, The food at the hotel was ok. I don’t think we could have lasted 2 weeks on the same stuff. We ended up eating Pizza and Pasta a lot of the time. We all got a tummy upset at some point during the week and one member of the group got severe food poisoning and had to have an injection and a load of tablets. But after the injection he was fine!
We did the day trip to Cairo and the Almeira Yacht Trip. Both were fantastic. The trip to Cairo was a bit of a killer and it was very very hot. When we got around to seeing the Pyramids it was about 46 degrees!! It was like walking in fire. The whole trip was truly amazing even for me as I had been to Cairo before last June! The one thing I will say about the trip was the flight to Cairo. It was the worst flight I have EVER been on in my life. The AC in the plane was either broken or non-existant and it was literally like a Sauna! As for our Tour Guide Bob, he was difficult to understand at times but he was brilliant. We had a good laugh with him…. (Actually my friendssss!)
The Almeira trip was fascinating. We had a brilliant time on this yacht and I highly recommend it to anyone! We set off at 7.30am and sailed into the middle of the Red Sea, the views were breathtaking and the Sea was sooo blue it was unbelievable. The first stop was a snorkelling stop. I had never done snorkelling before but wanted to try it. Once I was in the sea I put on my mask and looked in and nearly had a panic attack. It was sooo vast and clear underneath, you could see absolutely everything. Once I got used to breathing through the snorkel I was fine. It was one of the most amazing things I have ever done. After about an hour in the sea we went on board again and had a bit of a dance. We were then taken to the most beautiful deserted beach ever. It was sandy and the water was crystal clear. We stayed here for about an hour and got back on board for lunch. After lunch we stopped off at another snorkelling hotspot and we actually saw a reef shark, which was a bit scary, bit amazing as well! All in this entire trip was brilliant and I would definitely recommend it to anyone.
Back to the hotel, the majority of the staff were quite rude and were always tutting when we ordered drinks at the bar. We just overlooked this, as we were not there to argue or complain, we just wanted a good time. Some of the staff there were very nice. As for the guests, the British were fine the Russians and Germans, very rude and arrogant. As for sun beds…you really do have to wake up at 5.00am to get a bed. Throughout the whole week I think I woke up early once, which was at around 7.30am. So I thought I’d be clever and go and reserve some beds. I got there and EVERY single one was taken!!!!! Charming. So most of the week we made do with a Table and a few chairs to dump our stuff on and we just stayed at the pool bar all day! The beach was ok. Quite pebbly, but after going to the beautiful beach on the Almeira Yacht, we didn’t really go back to the hotel beach.
All in all we had a brilliant time. Holidays are what you make of them and if you are going to Nit pick the whole time then you can expect to have a horrible holiday. We were content in our own company and we had such a laugh. If I was rating this holiday I would give it a 3 Star and not a 5. It’s not somewhere that I would go to as a couple but it’s ideal for a big group.
If anyone has any questions, just email me on email@example.com
Hated The Pyramisafrom yorkshirelass2312
Had a great time.from muggy
We did however get fleeced at the airport, as you come through customs you are bombarded with locals offering to carry your luggage, I mean they are snatching it out of your hands. We ended up paying £10.00 for an airport trolly, it was that expensive i wanted to bring it home instead of discarding it by the coach.
When we got to the Hotel Pyramisa, it was really late around 11.00pm, there were beds made up for my husband and myself but not for the children, we waited until 1am for those, the mini bar just had water and two bottles of beer, we were starving too.
So not such a good start...........but in the morning when I woke up, I walked over to the window opened the curtains, WOW, the view was awesome, overlooking the Red Sea with the pinky coloured mountains as a back drop.
We went for our breakfast, o.k no english toast, but the food was fine, there was choice and we found that everyday we would try something different, although I must say a nice cup of tea would have gone down a treat ( don't forget to take your teabags ) as their tea is like Kwik Saves own make on a bad day.
Yes we did find the sun beds were gone quite early in the morning, so I used to get an early morning call around 8.00am and go to the pool with my towels, no problem.
Where we were situated at the hotel, there was a smaller outdoor pool, so this was great, you could see it from our patio it was just across the lawn.
Cockroaches, yes did see them, but it's a hot country so you will get them, however didn't see any in our room.
The staff at the hotel were wonderful, they were so good with the children, they were so friendly and spoke good english.
We went on a camel ride to the desert which was fantastic and I urge anyone going on holiday there to do the camel ride, it was a real taste of Egypt.
We smoked a water pipe, had tea, watched the sun set over the Desert and had a barbeque, then listerned to some traditional Bedouin music played live by the locals, and had a little dance to boot.
We did go into Na-ama Bay which was lovely, we got a taxi ride, abit hairy in the taxi as no-one drives with lights on, they are only used to flash taxi's infront to move over as they want to overtake. No seat belts either, so you do arrive with sweaty palms.
The shops in Na-ama Bay are fantastic, it's so different, there's loads of restaurants in the streets where you can just chill out. We went to the Camel Bar a roof top terrace wher you can view the whole of Na-ama Bay. Next door is the Indian Restaurant, where food is cooked whilst you wait, it's open air.
The next day we swam with the fish in the Red Sea, I love to say that, it was unreal, the sea is so clean, it's really lovely.
We only stayed for the week, we tried to get a second week as we enjoyed it so much, plus we were more settled and into a routine but there were no flights avalible, so we came home.
All in all we had a fantastic time. I forgot to mention the B.B.Q on a friday evening, with entertainment, lovely.
Dodgy tummies, yes we had them, but at the hotel there is a 24hr doctor with antibiotics and such, he's just outside the main entrance to the left, not in the hotel market place as we thought. Anyway you do expect the trotts when you go abroad.
Anyway a great time, it's what you make of it. We would go back, infact I'm missing Egypt already, what a truly beautiful country.
Be Warnedfrom A TripAdvisor Member
Let's cut to the chase. You'd expect a hotel like this to have a couple of restaurants, bars and and a pool so I'm not going to make a big splash about these. The restaurants, if you could get in them (I was turned away from two on arrival because I was told they were closed when actually they weren't-yes I was confused too) served plentiful but basic meals so no complaints here. However, give the Chinese a wide berth or it could well be you making the big splash the following morning according to my researchers.
After a long hot day at the beach what better than a cold drink at the bar. With such a busy hotel you'd expect bar staff a plenty. Wrong. The queues were long and the end result disappointing. Half a glass of frothy beer in a plastic glass didn't cut it with this hardened travellor. It was cold though. Just that it had warmed up a bit by the time it reached your mouth. Now don't quote me on this but I think some of the decorative 'mummies' were actually customers.
On day two I asked for an iron for my room (well clothes do get creased in transit!). I was in room 1025. If it's arrived can you let me know please? And so it goes on. To be fair the staff were friendly and always smiling.
The rooms were clean and tidy with good air conditioning and were serviced daily.
So there you have it. I had a great time in Sharm but to be honest probably wouldn't go back to the Pyramisa. Being British I guess it's all to do with standards or am I being old fashioned?
Go and enjoy yourself, I certainly did but don't expect too much. Oh, and if you like to make yourself tea and coffe in your room, take your own, it's not provided.
Now, where to next.......................?
holiday in sharmfrom ehabibi99
Really i don't understand why a lot of peaple complain about the hotel.
Sure if i like spend my holiday in Sharm i'll stay in Pyramisa again.
Once been never forgottenfrom AREEBA_7
The room was kept clean though and although we had problems with the toilet flushing (most embarassing when you have a jippy tummy), they were quick to repair it.
The food was very repetitive and we had two weeks there! Most of the dishes were made of chicken which included the bones, and whether it was beef or whatever it all tasted about the same. Omlettes were good though. The bar staff were friendly and we didn't tip until the end of the week so we couldn't say that they only worked for tips. It was hard to get a seat though as the main bar didn't have enough and it took ages to get served. The pool bar only had about 5 seats which sat at the bar and about 4 tables with 4 chairs around the outside, most people were sitting on the sun beds in the evenings as there was no entertainment (or what you could call entertainment). I have never seen so many people playing cards because there was nothing else to do.
Trips - Unless you like snorkelling there is not many trips that you could go on. The one that was most popular was the Bedwin Nights, this consisted of a 45 minute camel ride (of which I do not like) and a meal, the history of the Bedwins is then explained to you. The Ras Mohammed National Park included snorkelling. They do not ask if you are a good swimmer and some people found it difficult swimming back as it was against the current. The Lazy Boat day consisted of snorkelling as well as sunning yourself on the boat. My husband walk the Sinai Mountain and seen a lot of people walking with flip flops on etc. It takes approximately 3 hours to get there by bus and then you climb for quite awhile and there are over 700 steps to the top but he did say this was well worth it. Not for the faint hearted though. We did a glass bottom boat trip which was quite good and reasonably priced.
Trips to Cairo and Luxor were £135 and £175 respective. This included a flight to Cairo or Luxor.
A trip to Nama bay mustn't be missed just for the experience. There is a McDonalds, Pizza Hut, KFC and Hard Rock Cafe there, meals are cheap. The only thing that puts you off going to Nama is the people who run the shops. They pester the living daylights out of you and ask you to come in for their business card, to sign their guest book and to give you a present. Don't whatever you do go with them, they end up offering you tea, coffee etc. and then you can't get out of there!
Snorkelling was brill, I seen a different type of fish everyday I went out and the colours were amazing. Be warned though there are dramatic drops just off from the beach.
Weather was brill it reached 44 degrees one day. Pool was good they have a slide and a wave machine there.
Would I go back, definitely not. There wasn't enough to do there and you couldn't just go for a walk as there was absolutely nowhere to go. My husband was bored stupid after the first week and even I who love to sunbath and relax got bored by the second week and was ready to come home.
The food issue I beleive was more about the temperature, I didnt eat anything either hot or cold the entire stay, it was all luke warm or room temperature, perhaps that explains the rife tummy bugs. I was ill from the 7nth day onwards and my partner escaped until the final day.
Yes the 'friendly' staff would trail their fingers across your table as your sat at it, then do a see-saw with your food or drink when taking it away or even before you've finished on occassion! - childs play, the hilarity... I burnt my finger on coffee doing this! (Id insult the waiters at this point if I was allowed to on here!!) We suggest you do yourselves a favour and eat in Naama bay.
The room was fine and it was cleaned regulary, though that again was inconsistant. Towel swans and hearts appeared every so often on the bed, a clean mop and a bit air freshner wouldnt have gone amiss.
They are not especially greatful for tips either, its simply expected, no matter how much you give, the staff were generally non-plused.
If you decide to complain, well, I cant say its going to help your cause, a sudden lack of understanding of any English creeps in and we have even encountered shrugs and 'come back tomorrow' statements. Charming.
Should you ask for a different matteress on your bed as it may feel like sleeping on granite, then simply expect another one exactly the same and so on. I dont agree with those reviews that maintain you shouldnt expect to much and that 'you get what you pay for,' my Partner paid £1200 for the two of us for this Holiday, thats good money to me; and we expected at the very least decent food and customer service, unfortunatly we got neither.
Top Local Tips for Sharm El Sheikh
Fixed price transfer Contacted Sinai Taxis before going and booked transfers at a fixed price, so no haggling. They have a web site for contact details.
A MUST! > Boat trip to Tiran Island > Quad bikes in desert > Scuba Diving in the Red sea.
best holiday don't let the Russians barge in
Other names for Pyramisa Resort Sharm El Sheikh Hotel
- pyramisa sharm resort
- pyramisa sharm el sheikh
- pyramisa sharm
- pyramisa resort sharm el sheikh
- pyramisa hotel
- hotel pyramisa
- Address: PO Box 101 Shark Bay - Sharm El Sheikh - Egypt
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