Ghazala Gardens Hotel, Sharm El Sheikh, Egypt

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Ghazala Gardens Hotel, Sharm El Sheikh

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Rating

7.6/10
Ghazala Gardens Hotel

Official Contact Details - Ghazala Gardens Hotel

  • Address: Naama Bay - Sharm El Sheikh - Egypt
  • Phone: 20 69-601890/98
  • Email:
  • URL: http://www.ghazalagardens.com
  • Official Website:
  • Hotel Class: 1 star

"we have just returned fron the Ghazala Gardens Nov 2007 and I must say I have been all over the..."

"The staff are the most friendly I have met. They aree attentive, helpful and extremely polite...."

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Reviews - Ghazala Gardens Hotel

10 reviews (Showing 1 - 10)
Review this Hotel

Rating:

10/10
Paradise! You can't find better !!!!!!!!!
Submitted by: Jane in 11/19/07
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Relaxation Seeker
we have just returned fron the Ghazala Gardens Nov 2007 and I must say I have been all over the world and this is my idea of paradise The service is fantastic,immaculate all around the hotel and the guys are constantly cleaning, it's beautiful,the food as long as you don't pile your plates with everything on the first few days is absolutly fine. We had plenty of choice and couldn't fault it,but you can always find people that can! There are enough resturaunts plenty of choices. We did travel with out our children, but checked out the kids areas as we hope to return with them in 2009. They have a childrens pool as well as 4 other pools, a man made beach area, a small play ground with slide, trampoline etc. Enough to keep them happy the beach is across a busy road,if any thing thats the down side,the road but if that's the only thing, I feel it's nothing it's worth putting up with to get to this fabulous hotel. We found if we walked a few yards from the hotel there are humps which the cars have to slow down and thats where we crossed,you do get used to it. The room we stayed in was great. We stayed in block 16 very large rooms with lounge area and steps leading into pool was so romantic. Staff I haven't found better very friendly & helpful. We went on couple of trips - red sea and quads all worth every penny and worth doing the beach as said before across the road and through ghazala beach hotel the beach has lovely beds and snorkling is great. Do remember to take your snorkle set - don't leave home with out one!! All in all don't let any thing put you off. I thought this was worth every penny I for one would pay more to stop here all inclusive -no complaints. Hotel-best we've ever stayed in Views etc -breath taking Beauty salon at ghazala beach - well worth every penny Massage,scrub, sauna package 350 egyp pounds Bargain. Money- we took trav cheques next time I'd take just eng money the bank next door had good rate telephoning home 15 eng pounds for 10 mins found expensive !take mobile much cheaper please go and experience Paradise !!!!!!!!!!!!!!!
 
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Rating:

9/10
Superb service, great staff
Submitted by: Bernard in 12/24/07
  • Age Group: 60 +
  • From: United Kingdom
  • Traveller type: Retired
The staff are the most friendly I have met. They aree attentive, helpful and extremely polite. I cannot praise enough.
 
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Rating:

8/10
Beautiful building
Submitted by: Lianne in 06/29/07
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Young & Single
Hotel main building is absolutely gorgeous, clean and welcoming. Rooms were absolutely average; not as good as I expected, but not too bad. Staff were very freindly and most helpful. Food was very varied and nicely cooked, if a bit repetative. Pool is lovely and the sun loungers are plentiful (just ask the Germans!!) Really nice restfull holiday. Would return.
 
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Rating:

2/10
Ripped Off
Submitted by: Carol in 05/07/07
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Sun Seeker
We stayed at the Ghazala Gardens for one week in April and found that the hotel was spotlessly clean and the security was good but apart from that we could nt wait to come home if only to get a decent meal. The food was very repetitive and what there was did not taste very nice. At lunch time you could get lasagne or pasta or an awful tasting burger and these were the same every day. In the main restaurant the food was the same day in day out and you could not even get a nice salad and we both had a stomach upset. The rooms were clean but a lot of people had problems with their air conditioning which was a matter of luck if it worked or did nt. Also the beds are nearly on the floor and the pillows are very hard and we found we had a backache every morning. We also found mosquito’s in the room which most people seemed to have as almost everyone seemed to have numerous bites on them, we bought a can of fly spray which was good providing you used it every day after the cleaner had been. I would recommend taking a plug in or two to combat the mosquito’s. The final straw was on my husbands birthday we got a knock on the door by someone from the main restaurant who insisted on doing him a "party" and was offering him champagne or wine, my husband told him, thank you but we were going out to celebrate but in the end the man was so insistent that my husband did not like to offend him or the hotel. Big mistake, we ended up getting a bill for the wine ( I was thankful we didn’t opt for the champagne) We argued with several people about this and reported the waiter and also complained to our my travel rep Richard who told us he would sort it as he had a good relationship with the manager but we still had to pay the bill. The staff all seem like your best friend especially if you tip them which we always do when on holiday but they then expected to get tipped for every little thing and even the toilet cleaners would follow you in to the toilet to offer you a paper towel and expect a tip. You could also use the beach to the sister hotel but we found that the food there was just as disgusting and you were treated like second class citizens because you were all inclusive and were made to sit outside their restaurant to eat your lunch under a canvas where it was very hot. All in all the weather was fantastic and the hotel grounds were great for sunbathing or a dip in the pool but we would never go back there due to the fact that you don’t expect people in your hotel to rip you off.
 
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Rating:

8/10
Ghazel Gardens is a really good hotel and very out standing!!!
Submitted by: Lauren in 03/02/07
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Family Traveller
There are lots are things to do and the food is very nice, but what puts the hotel down is that there’s no entertainment on a night part from a singer who is on every night and sings the same songs. There not much kids and teenagers. When you go shopping, you always have to be with some one because they really hassle you and the taxi drivers also do. But the hotel is wonderful the people can’t do enough for you and are also very friendly. I recommend this holiday to people that haven't got children and who are going for relaxing holiday.
 
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Rating:

10/10
Fantastic !!!!!!!!!!
Submitted by: Ian in 03/11/07
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Mature Couple
We stayed in this great hotel at the end of Jan 07. Everything there is great the hotel staff trip over themselves to help you, the food was very good but often the same and the pools are very clean the pleasant although extremely COLD. I'd recommend anyone visit the hotel, as I will certainly be returning. An all round fantastic relaxing holiday.
 
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Rating:

8/10
Great location
Submitted by: Garry in 02/12/07
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Mature Couple
I wondered why the premises had been renovated within the last 18 months. Had I known that this hotel had been blown up by Al Quaida terrorists I probably wouldn’t have stayed there! Which is just as well as I would have missed a most enjoyable time. With its sister hotel across the road giving direct access to a private beach this is an ideal location. The rooms were very good, the food was good although I think for longer than a week you would probably get a little bored. My wife and I do not crave 'entertainment' which is just as well as it was minimal with basically a singer belting out some songs, but that suited us just fine. The premises is scrupulously clean as are the pools. The shinning point was the staff who went out of their way to make you feel welcome. Yes you will get hassled by shopkeepers and taxi drivers but that applies to a lot of holiday locations! As always, learn a few words of Arabic - try 'in-shall-ah', it means 'maybe' or 'I'll think about it' it really takes the wind out of the hasslers.
 
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Rating:

9/10
Superb Service
Submitted by: A Travel Library User in 01/27/07
  • Age Group:
  • From:
  • Traveller type:
Went to Ghazala Gardens for two weeks from 8th Jan 07 just back. Hotel and staff were fantastic could not do enough for their guests. They haven't quite mastered serving alcohol on A/I basis and need to adjust and change (Large in a wine glass or a cup is not really acceptable but happened or tried to happen often until you refused. Music the same every night often popular with other european guests though in english but not as good as typical act in liverpool bars and clubs. Room staff are excellent. Rooms are really good (we had a huge double bed)Location in the heart of Naama Bay was perfect. Dont believe other comments regarding crossing the road as the Egyptians always stop to let you cross at appropriate crossing not a problem. Ghazala gardens will have my presence again. Food very good but not excellent. Safety is paramount dont let the past bother you it is highly unlikely to recur in my opinion and i always felt more than safe in and out of the hotel. Highly recommend this beautiful hotel to anyone.
 
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Rating:

10/10
Great staff
Submitted by: Bob Smith in 09/05/06
  • Age Group: Under 18
  • From: United Kingdom
  • Traveller type: Relaxation Seeker
We were there a month or two before it was bombed. The hotel felt very secure and the staff were very friendly the food was ok but nothing special but what do you expect for going to Africa. All in all a very enjoyable holiday such a shame it was bombed.
 
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Rating:

2/10
Poor
Submitted by: A Travel Library User in 10/17/05
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Young Couple
Went with Panorama on All Inclusive to Ghazala Beach from 2nd Oct - 16th Oct 2005. We were told that it was a 4* hotel and we'd have a choice of 5 different restaurants- from researching it/looking at photos on the internet we were very excited! Food Once there we were very disappointed! We received a tacky photocopied list of the restaurants we could eat in and there was only 3. Breakfast - main restaurant, Lunch Choice of 2, Dinner-Main restaurant. Now I'm not very fussy when it comes to food but I do expect that when you travel that far you should at least expect some nice fish, local food - no. Breakfast was nice and there was quite allot of choice, Lunch was just horrible fried food like burger & chips, fish & chips -if I wanted that I'd have booked my hotel next to McDonalds. Dinner was again very poor with nothing to excite the taste buds! 'Clear Soup' as a starter?? and chewy meat. The same dishes day in-day out with the exception of 2 main dishes a night the changed. Me & My hubby both got stomach upsets whilst there too! Staff I work in customer service and this is the one thing this hotel has no clue on, if fact we found them quite rude. Not even a hello or goodbye when going into dinner, We sometimes waited 5min at the bar for some one to bother coming to serve you and when they did it was like it was a big chore for them and didn't make you feel welcome. You don’t get seated for dinner and we found once you go up & get your starter, you come back only to find someone else at your table! Room Don't go by the pictures! You get a 80's style room in need of a desperate upgrade. Our dodgy air con unit leaked all over the floor. We hardly go any cold water so showering (if that’s what you want to call it) was an event in itself. We had separate beds, cracked tiles on the floor, no tea & coffee making facilities etc etc Pool There are 2 pools, the main pool & relax pool. We spent most of our time at the relax pool which we really enjoyed and the weather was outstanding! Resort The hotel is in a great position with the main street only 5min walk but we didn't like all the hassle you get- even though we are both used to the hassle you get in Spain / Greece. We found we couldn't even look in a single shop without being hassled to death about what we were looking for, how much we wanted to spend, where we are from when all we wanted to do was take in the culture and blooming window shop! We eat out a couple of nights and one place we both loved was the Little Buddha bar & restaurant - the food was out of this world & the drinks too. Holiday Company We went with panorama that rates this hotel as 4*. The welcome meeting etc were good and they said 'we love to solve your problems' Urr NO. We approached our rep about what we were unhappy with and explained that we didn't feel it was up to 4* standard, she instantly got very offensive and said it was a 3* and did we have proof that it was a 4*? The fact that behind reception there are 4 massive stars obviously wasn't enough! We gave up trying in the end and just got on with it, and she avoided us and never asked us how our holiday was.. funnily enough! We also wrote the above comments out to the General Manager who's German I think - she couldn't have care less either! Says allot eh? Anyway I sorry but the attitude of the staff, facilities etc really put a downer on our overall experience. We peeped at the Hilton next door and it looks really nice and we met a couple staying at the Hyatt and the said it was suburb - so I would really recommend that you pay the little bit extra & stay with a well known chain so you know what to expect.
 
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