Gardenia Resort Hotel, Sharm El Sheikh
Reviews - Gardenia Resort Hotel
- Age Group: 31 - 40
- From: United Kingdom
- Traveller type: Pleasure Seeker
- Age Group: 41 - 50
- From: United Kingdom
- Traveller type: Mature Couple
- Age Group: Under 18
- From: Egypt
- Traveller type: Family Traveller
- Age Group: 41 - 50
- From: United Kingdom
- Traveller type:
- Age Group: 18 - 25
- From: Egypt
- Traveller type: Young & Single
- Age Group: 18 - 25
- From: Egypt
- Traveller type: Relaxation Seeker
Read 418 additional reviews of Gardenia Resort Hotel at TripAdvisor.
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Historical Traveller Reviews of Gardenia Resort Hotel
Great Holidayfrom mcwatt73
We travelled to Domina Gradenia on 02 November 2006 for one week. The hotel its self is exactly what you would expect from a 4 star hotel. The reception and grounds are very well maintained and the rooms were lovely. Your room would be cleaned everyday at a time convenient to yourself.
The people in the shops inside the hotel were lovely, they never tried to pressurise you into any sales.
The entertainment team do their best to get you involved in things like water aerobics which was great fund.
The beach is a ten minute drive from the hotel but free buses run every hour to and from the beach. Once on the beach all your towels are provided and you can hire snorkelling equiptment for £2 for the full day. All the drinks are also free at the beach and lunch is provided. In fact it was worth going to the beach just for the food because it was so tasty. The only downside i though to the hotel was that they dont cater for yound children in the restaurant. There were no chicken nuggets, beans and chips etc, although you can have McDonalds, KFC or pizza hut delivered to your hotel room for nect to nothing.
Put it this way i am dying to go back...........
Hated it, Gastrointeritous outbreak with e-colifrom Bolx
At least 8 people in our hotel had Gastrointeritous, with one guy getting e-coli, one of the staff even had it.
Good selection of food, but if you didnt get to the food within the first half hour it went cold very quickly, and other Russian guests would leave the lids of the trays.
Meat would be cooked in front of you, then put on your plate still raw.
The cucumber, tomato and veg we heard was washed in the local water.
My partner may be off work for up to two weeks because of this.
The doctor onsite however is very good, it cost me £90 for two injections and three loads of tablets.
His English is very good, and just lucky he was there really.
There is minimal entertainment to keep you in the hotel at night.
Even though its all inclusive, we had to pay extra to be able to drink in all bars. However you got free laundry service with the upgrade which helps. In the indoor bar, the glasses were rinsed in cold water then dried with the same towel for hands etc, looked like the same towel had been used all day for this.
The rooms were nicely laid out, with a separate seating area to the bedroom, with both rooms having sat tv. Although the finishing touches left a lot to be desired. The patio doors even when locked could see through the space and the door standards moved with the doors on opening !.
All drinks in the outdoor bars and restaurant were provided in plastic cups, not bad, just a shock to the system and takes a while to get used to.
The staff are friendly and very helpful if they can understand you.
Away to write a complaint to the holiday company now, but it may take up to 56 days for a reply !!
Good luck if you book with this hotel.
Loved it!from Dazamondo
After we booked it we visited trip advisor and to our horror we read some really bad reviews that nearly put us off going all together - however we decided to go with an 'open mind' and loved it. Everything about the hotel was just what we wanted (we even got an up grade to a king size room on arrival at no extra cost!) the food was good (not for fussy eaters mind) but there was a good selection every night.
For the price we paid we couldn't ask for anything better, if there is one negative view we would agree with on trip advisor is that their own beach isn't very good, we went once and didn't stay that long - we thought they were having a laugh with the jetty - you will know what we mean if you have been there! We recommend Sharks Bay beach and diving club which is only down the road.
Overall we enjoyed our holiday and would return again to this hotel very soon.
Darren and Jenny
absolutely finefrom annette2
On arrival, the staff were courteous and efficient, we were taken to our room quickly, and two porters brought our luggage. The reception staff upgraded our room for no extra cost - we had booked a twin room with a living room & sofa bed - we were upgraded to an apartment with two bedrooms and a living room. There was a small kitchen area with a fridge, and a clean shower room. As there were 5 of us, we were given a camp bed, which did arrive much later, but it was not a problem.
We did not have a mini bar, iron, or tea and coffee making facilities. The hairdryer was hopeless - would advise you to bring your own. However, there was a bowl of fruit and some drinks in the fridge on our arrival.
The 'maid' for our room was the same guy every day - 'Said'. He was charming and each day made towel figures for us, decorated with flower petals.
We found the pools clean and the pool staff friendly. There are two pools - the one described by others on this site with the rough bottom was the pool with the swim up bar. This pool is where the main activities take place -music is played loudly and non stop, and the animation team are always providing entertainment. However, the other pool was peaceful and the one we preferred.
We went to the Gardenia Plaza beach once, and although there was the all-inclusive lunch there, it was not enough for us to make a return trip - we found the Shark's Bay beach much nicer - and only 20 Egyptian pounds in a taxi. The snorkling from Shark's bay was fantastic - much better than the hotel beach.
Despite the other comments on this site, we all found the food to be excellent at this hotel. The hotel aims to provide food for everyone's taste - and the majority of the clients here are Egyptian and Russian. My whole family enjoyed the vast selection available and particularly liked watching what other people ate - especially at breakfast.
All the staff at the Gardenia Plaza were lovely and so helpful and friendly. The waiting staff and the room maids work exceptionally long hours - 14 hour days, 7 days a week for 3 weeks and they never stopped smiling. They will appreciate a tip at the end of your stay - their wages are not high. We also found the guys in the shops to be friendly and not pushy - and their prices were better than some shops in Narma Bay.
Went on two trips - the quad biking was okay, but it was disappointing that there were just so many quads out at the same time - we reckon around 200 tourists on different quad tours in the same area. We also went on a 'snorkling boat trip' which turned out to be a scuba diving boat - we thought the snorkling was better at Sharks Bay - the boat trip was a bit of a waste of time. Also, booked Scuba from Sharks Bay - the people were more professional and safety concious than the ones on the boat trip.
A last word on the taxis. If you would prefer a safe car ride, then book a 'limousine' taxi from the hotel - 450 egyptian pounds into Narma Bay compared to the 350 egyptian pounds charged by the blue and white taxis. We only had one really frightening ride in a 'blue and white' - the other drivers were fine.
Overall we found the Egyptians to be lovely people, very friendly and although a bit pushy in the restaurant/shopping areas - they were still polite and friendly and appreciated us being polite to them. They really do not seem to like the Russians 'very rude people - no please or thank you' was the comment we heard frequently about the Russians. The Egyptians really do prefer the English because we are friendly and polite!
To sum up, we had a great time at this hotel, and although it is definately more 3* than 4*, it was a lovely place to stay. The close proximity to the airport was not a problem as the aircraft were not directly overhead.
Lastly, we too got stung for our taxi to the hotel - ended up paying 120 egyptian pounds, they would not let us haggle any lower. However, the return journey was 50 egyptian pounds!!
not what you expectfrom emmap15
the main pool that everyone uses where the animation team is, is dirty we cut our feet playing water polo. you get endless hassle around the pool from massage people henna tattoo, hair braiding and the sand bottle people. this soon drives you mad. we recieved annonymous phone calls throughout the 2 weeks from the massage people, we found out from guest relations we had not been the only ones.
the private beach is that bad the hotel staff even advised us not to go. we went and it is dirty the jetti to the see is run down ripped sand bags nothing like the website.
the house keeping went through our wardrobe. we never had the correct amount of towels when we rang reception to inform them of things going wrong in the room broken shower and more they took days to come and fix it. we had a single sheet to cover us in a kingsize bed for 2 days and noone seemed to care. well my list could go on but sure you sick of reading this and finding it hard to believe. I was the same before we went i now learnt my lesson and will take note of things on this website.
hated hated hatedfrom Deb38e
Its dirty, the pool has never been cleaned it had black slime all the way round the sides. Its rated 4* it most certainly is not even a 3*. Sleeping on a sofa bed is not my idea of a top hotel. Its not set up for the English Tourist, its a eygtion time share and geared up around this. Its so close to the airport you can wave to the passengers that are landing!!!! I booked with On The Beach Holidays and they were awful too, told me it was a brand new hotel directly onthe beach it was neither of these. The All Inclusive package is a joke and they should learn what All Inclusive means. The hotel has a swimup bar not included in the AI package so therefore no one use's it!!! You are given small papercups and its so windy with the airport so close they blowover, there is no waiterservice wot so ever, even during your meal you have to go and get your own drinks. Food is just not eadable and everyone had bad bellys with the runs!!!! All I can say is JUST DON NOT VISIT THIS HOTEL AT ANY COST. If you would like to contact me regarding this hotel my email addy is below: email@example.com I will be happy to talk to you.
Good Hotel, would return!from debs65
Upon arrival at reception they suggested we go and eat before sorting out our AI bands as it was almost closing. Changed room no problem, original had one room with twin beds & sofa bed, changed to better location right on poolside with two rooms, one kingsize bed and 1 single camp bed plus sofa bed and kitchen area. Kettle and safe included. Need to request hairdryer, iron etc. Fridge also supplied and was very cold!
Room service good, cleaned rooms with fresh sheets and towels every day. Only had fancy towels left for us on first two days in spite of tipping but probably would have done it if we asked.
Staff were very friendly and helpful especially Mohammad and Syed who worked in the bar and also the Animation team.
Food ok but repetitive, as are most AI hotels. Food was hot, not cold as other reviews have pointed out. Had no stomach upsets but make sure you use antibacterial gel to keep hands clean after handling their money!
Drink served in small plastic cups - local alcoholic drinks, soft drinks and water included - no cocktails! Opened second AI Bar in the second week we were there.
Pools are great! one pool reserved for the locals! someone was always going round with a net to make sure the pool was clean of debris/insects.
Entertainment for tourists was poor! what we saw of it for the first week there was just a disco on stage in the theatre style area. The locals had their own private party by the pool on a couple of occasions where the entertainment looked ok!
Beach is good. 5 mins away by free shuttle bus. AI food and drink here too! lots of coral, good snorkelling for beginners!
Aqua Park not for young children, very large and difficult to get onto.
Naama Bay is easy to get to, just a taxi ride away! Hotel taxi with a/c cost 45 egyptian pounds, blue & white taxis would not take less than 35-40 egyptian pounds. The hotel also ran a bus there but didn't start 'til 9pm! We ate out some nights here and it is very cheap! Try the Hard Rock Cafe, the Mexican, Thai Restaurants which I thoroughly recommend. If you fancy a pizza, Pizza Hut is very cheap, you can get a large pizza for approx £4. There is a lot of hassle to get you into their shops/restaurants as previous reviews have said which is the only downside!
Excursions - went quad biking in the desert which was great. beware of extras to pay though, bandanas, drinks, photos etc.
Also went to the water park - Cleo Park, previously called Aqualand, nr Naama Bay which we all enjoyed.
We thoroughly enjoyed our holiday and would stay there again. It was our first time to Sharm and for the price we paid we weren't disappointed!!
Went for 2 weeks in Aug 2006!from kdi1983
Once we got to reception to check in, it was about 10 mins before their restaurant closes from dinner. We were offered dinner, howewer refused as we wanted to get to our room. We were given wrist straps and had shuttle buses and meal times explained to us fully- nice guy! The shuttle bus apparantly charges for the first two times you use it, however if you go to reception they will take your money. Everyone whilst we were there just got straight on the bus. They dont supply you with a ticket so it's really free. Thats the one to the beach and Naama Bay. A porter will take your bags to your room for you.
We found all staff (apart from one guy on reception) to be amazingly polite and friendly with us. Especially Mohammed, Islam and Siaed by the pool bar.
Our room didnt have a stocked mini bar, tea & coffee making facilites or iron and board, as previously informed. We had a hairdryer and a fridge. You could pay more to have these facilites once you were there and to have your mini bar stocked everyday, but we didnt really think it was worth it. The room was lovely and was cleaned completely thoroughly everyday. We had a different cleaner for each week and the first one was more thorough, but the standard was still very high. The cleaners will leave amazing swans made out of towels on your bed for you if you give them a little tip. Remember that workers here earn approx £30-£40 English a month, so something small will be ample.
The All Inclusive was actually at two of the poolside bars. Al local spirits, beers, wines and soft drinks are supplied. Snacks vary slightly by the pool but are generally small rolls/chicken wings etc. Ice creams and snacks at the swim up bar are not included- you are charged extra.
I am not a fussy eater, but I found the food at the hotal very disappointing. Breakfast was the only meal we ate their, and that was only thanks to the croissants and pancaked. Not much english food provided. Lunch and dinner is pretty much the same thing. They have a variety (rice, meat, veg, pasta, desserts etc) but it really does taste nasty and is not worth eating. The food in all restaurants in Naama Bay is so cheap and nice, just go out for dinner. I would recommend Onions, Hard Rock Cafe and Marahaja. The alcohol in town is not particularaly cheap but the food def is- 2 steak dinners and bottle of wine and a couple of beers for £20-£25 English.
The animation team were great, all of them made an effort to get people involved with Water polo, Aqua Gym etc. They play quite loud music by the pool 10am-1pm then turn it off until 3pm til 6pm. The pool is a bit sharp under your fet- the best thing to do is buy beach shoes- which you will need for sharks bay and wear them in the pool- esp if you're playing water polo!
Please haggle for everything... when shopping they start so high...don't feel like you're being cheeky starting really low yourself. This goes for taxi's too. Get a list from Taxi desk at the hotel of what they charge to various places. Remember this is for the limo taxi- take about £1 English if paying for Blue and White cab. It will give you an idea of what you should be paying anyway.
Smoke the shisha whilst you're there- fruit flavoured water pipe- worth a try! My boyfriend loved their local beer- try Sakara.
Defo visit Sharks Bay beach- costs £2 English to get there and is lovely. Nice cafes and restaurants on the beach and the snorkelling is truly amazing.
Went on 3 excursions whilst there- Ras Mohammed by boat- wouldnt recommend it- it sounds lovely having a day out on a boat with lunch and snorkelling stops included but it really is dull. Went quad biking in the desert- this is a must! What an amazing experience riding into the mountains in the desert. Rode on a camel- very uncomfortable! And did Cairo by plane- againg a must! You will love it. We paid £130 English each for Cairo by plane which included flights, Egyptian Museum, Art Gallery, Lunch on the Nile, Pyramids, Sphinx and loadsa useful info from our tour guide.
Anyway I could go on forever, it is a lovely place and well worth a visit. I dont think the hotel is nearly as bad as some of these reviews make out. The only down points were food, no evening entertainment (both of which were great in Naama Bay) and the All Inclusive thing(or lack of it)!
One final note- if you are goin with your girlfriend/wife etc do not be put off by what you hear of locals being pervy. They are no different to English builders. I am blond and had no trouble. They will look and will blatantly tell you that they like your gf/wife but will not touch her or anything. It got a bit annoying for my bf by the end of week 2 but all in all they are just friendly.
Anyway have a lovely time, am jealous and wish I was going back! Will add photos soon.
The Good and Bad side.from Burnleyfolk
We read the leaflets regarding the bar which closes at midnight so went for a drink. Amazing that ALL drinks were served in plastic vending cups, and not glasses. Understandable during the day - but not in the evening. We also were not provided on arrival with anything to eat, even though we arrived before the evening all inclusive restaurant closed.
First day we had breakfast and there was lots of choice unless you were English, so we settled for toast, cereals and pancakes most days. In the lunchtime restaurant, food was ok - but stick to pasta and fruit as again it doesnt really cater for the English. Evening meals were simply a variation of breakfast and lunch.
The pool looked inviting, but to our amazment - you were NOT allowed to swim with a t-shirt on to protect you from the sun. Other people were allowed - like the locals - but not the westerners. We did notice that the pool was requiring some form of makeover as the floor hurt your feet - the steps edges were sharp and the poolside bar step not noticable until you banged your feet on it. The reception informed us the hotel buses were 'free'. This only applies to the beach bus. The Naarma Bay bus is charged at 6 Egyptian pounds each (60p), again unless you are 'local' and prepare for the 'mad rush' for the first bus. A taxi to Sharks Bay costs about 20 Egyptian pounds (£2) dont pay each or more. By the end of the first week - changes were taking place. The 'hotel' introduced a'private area' policy for the pool, no locals or time share members allowed, this after many complaints that locals were swimming fully clothed. The entertainment was poor in the evening - unless you were a child. They opened a 2nd pool bar also at this time to cater for 'all inclusive'. The second week we had to visit the on site medical room as my son had burnt his shoulders playing water polo even though we smothered him in cream, ( no t-shirt policy? )
This ended up costing US$181 (£95) for two injections - cream and tablets.
Three of our party suffered stomach upsets which we attributed to the heat / food but soon realised it was the pool. We found on at least two occassions faeces floating in the pool and the attendant scooped it out with a net and emptied in the poolside bar bin then washed in the sink where the chef was preparing food. The snorkelling and glass bottom boat trip at Sharks Bay was excellent but be aware of the 'rock fish' in the sea when it is shallow as reportedly they bite and can poison you and they look like small snail shells but walk. Recommend you wear beach shoes for this and the hot shingle beach. Back at the hotel the bar staff (Mohamed and Siaed ) and towelman (Mohamed ) very polite and hard working. BEWARE of the henna. They use black henna and PPD ( banned in Europe ) and this has now scarred me ( for life? ) but is freely offered at a cost around the pool to adults and children alike. The animation team at the hotel ( Vicky in particular ) tried very hard on limited resources and equipment to entertain and provide water polo, aqua aerobics and dance during the day and disco etc in the evening.
All in all despite the problems highlighted - we thoroughly enjoyed our holiday and would go again.
A trip into Naarma Bay and a visit to Onions restaurant and the Hard Rock Cafe a must.
Final point......take Egyptian currency as dollars are not exchanged fairly in reception and the exchange rate is poor.
The problems with the hotel were insignificant due to the friendliness of the bar staff and animation team, plus friendly English families who made us all feel very welcome.
Loved the hotel and the heatfrom HolidayEnjoyer
The food wasnt that good. breakfast was very averge and the toaster wasnt that good. Lunch wernt bad but there was too many hot meals. Dinner i just coudnt stand espesaly the pasta. And the food at the beach was a BBQ that i didnt enjoy.
I loved the pools. but one pool had a very rough floor and anouther had warm water. but the sloping one was enjoying
The room servise was great they went into your room and tideyed it all up!
The rooms didnt come with much. they didnt even have hairdryers!
when you first get there the staff take your bags into your rooms.
And the staff were very nice to children so if you ever go why not take your children
Top Local Tips for Sharm El Sheikh
Booking trips We booked our excursions thorough a company in Naama bay and as we booked three together got a really good price. Be careful of the children who get taxis for you in Naama bay, they make the taxi drivers pay them. We used a taxi driver from the hotel (Ahmed) and had his phone number and he came and collected us each night.
getting from the airport don't book a transfer just get a local Taxi after agreeing the price you should only pay about £10 max
Greate -Greate Great places to enjoyed with your family
Other names for Gardenia Resort Hotel
- hotel gardenia plaza
- gardenia plaza hotel
- domina gardenia plaza resort
- domina gardenia plaza
- Address: 26, Soor Nadi El Zamalek Mohandeseen - Sharm El Sheikh - Egypt
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