The Grand Makadi Hotel

, Hurghada, Egypt
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The Grand Makadi Hotel

, Hurghada

Rooms: 302

Makadi Bay - Hurghada - Egypt Hotel Website | | 0020 65 3590 150
466 Traveller

Reviews - The Grand Makadi Hotel

Historical Traveller Reviews of The Grand Makadi Hotel

Grand Makadi - Review

from Alan_Noble
My partner and I have just returned from a 2 week trip to the Grand Makadi. Well, what can we stay, it was fantastic. We had read some bad reviews of the hotel and were eager to find out what we were getting into. We arrived in Hurgada to be welcomed by warm sunshine at 4.30pm. We got our Visa (which you need to get, we got it when we arrived, it only costs £10.00). The transfer was to the hotel and this took 45 mins (includes various stops to other hotels), this was enjoyable as the coach was air conditioned. We duly arrived at the hotel and what a sight, it was like nothing we could never had imagined. We were welcomed by warm smiles and with a welcome drink on hand, it put us both in a good mood. The bell-boy took our bags up to our room and a small tip of 10 LE is just right for him. We had opted for a junior suite and the room was spacious and comfortable. On the Saturday, we had the introduction by our tour rep Michelle, who was knowledgable and funny, who made all of us laugh. We booked the following trips, The Sea Trip, The Desert Safari (1001 Nights), Cairo overday, Luxor Overnight (would definetly recommend this especially for the sunset sail down the nile, which was amazing) and the shopping trip. The Safari and the sea trip were amazing! The cairo trip was very good, however the hassling was a little bit much but worth it to see the pyramids (we would recommend doing it overniight as the coach journey is very long and with not much space). The sphnix is a sight not to be missed. Luxor, well this was truly 'first class', we stayed in the movenpick hotel and the food was very pleasant and they also have a zoo for which you give the man in there 20 le, he will allow you to hold a baby croc and tortoise. The Valley of the kings was totally amazing (but very hot). The food in the Grand Makadi was good yet a little repetitive, we would recommend the Caribbean (if you like spicy food), the Italian was ok, however be prepared to wait as the service is slow, the buffet was nice. If you meet Abdul (a waiter at the terrace bar, a tip goes a long way), he was friendly, funny and he really made our nights. We went with Airtours and the tour leaders on the trips were very informative and with a good sense of humour. The prive beach is good, however the beds go quite quickly, also the beach is not smooth sand, however you can walk on it. The hotel was made up of a large amount of germans and can be quite rude at times, however if you ignore them its fine. We would highly recommend going there and we will definetly be returning at some time in the future.

Great hotel

from Joshsdad
We have just returned from a week at the Sunrise Grand Makadi booked through Thomas Cook. Three of us travelling, myself, my wife and 18 month old son.

Previous reports have referred to it not being a 5*. It is not a 5* but a good 4*. Having read previous reviews, we were dubious as to what to expect but very pleasantly surprised.

Transition through the airport was quick, even with the herding of passengers to the Visa counters - have money ready and be prepared to be spoken to very abruptly. Contrary to previous comments, you must buy a visa for Hurghada, even if you do not go out of the hotel grounds or resort.

Transfer to the hotel was very good, with the hotel being about 45 minutes away - this time includes a drop off at another hotel on the way.

At reception we were greeted with a welcome drink, and our check in was done by a member of staff - very quick and efficient.

We were shown to our rooms, while our bags followed a couple of minutes later (be sure to have low demonination notes for tips for porters and waiters). We found a 10 EP tip kept a smile on the proters face.

The weather all week was great. From sunrise to sunset, it was always sunny and hot but with a cooling breeze.

Even though we were out of family season, the sunbeds on the lovely beach were taken first thing in the morning by either the Germans or the Russians, of which there were many. However, the sunbeds around both the main pool but more especially the family pool, were much easier to get.

The family pool is away from the main pool, and has the slides you see in the brochure. There is also a kids club with mini pool and slides that our 18 month old loved - but be warned, it is predominently German sprogs in there who think everyone in the world speak German!

Food was very good, and the presentation at the buffet areas was excellent. There is something for everyone, and you can eat somethng different every night if you wish. The tables are cleared as soon as you finish so don't leave anything for later, as the plate will have vanished. We were told that the Asian, Mediteranean and Italian a la carte resaurants were available as part of the all inclusive package - great we thought.

Be warned - you have to queue to book a table for that night only, you cannot pre-book other nights. Standing in the the hot sun for at least 20 mins (the queue of Germans and Russians starts half an hour before the desk opens) with people pushing in really get the blood pressure going. We managed one meal in the Med restaurant and it was very average.

Overall, the hotel is very clean, the people in general were very pleasant and love kids. The attention of some of the pool attendants can get a bit over powering at times, but just politely ask them to leave you and they will.

Cannot agree with previous comments that its not suitable for kids - it is, and we will return with friends who have 4 girls, next year at the same time of year.

There is a walkway that goes right the way around the whole bay, so you can walk through the other hotels in the area to get to the small but very nice resort centre - you will see that this hotel is the best one in the area.

If you have a stomach upset - and my wife had, go straight to the pharmacist in the resort centre - don't bother with the docs unless serious. He will give you powders and satchets that work a treat.

To summarise - its not 5* but its close. Food very good, pool areas very good, beach lovely but reserve your bed early, be prepared for rude German and Russians, but enjoy the sun and the lovely pool areas. Tip the waiters and porters and they will look after you well and most of all - relax.

Two weeks of being spoilt

from Gassa
My husband and I have just returned from two weeks of sheer bliss. This was our honeymoon and believe me we couldn't have picked anywhere better. The staff were fantastic very friendly and obliging, the hotel is sublime, sheer luxury from the minute you enter the complex. The pool area was lovely and plenty of sunbeds to choose from, though people seemed to stick to the same beds every day. The beach is more coral than sand we didn't really use it to be honest and just stayed by the pool. Our hotel room was lovely, we had a junior suite with the biggest bed I've ever seen, only fault we found was the bath which had seen better days, though was clean just scratched. Also booking the A La Carte Restaurants was frustrating as the guests of the Makadi Palace were also able to use the restaurants at The Grand (though we weren't allowed to use theirs) we did complain about this to the hotel management and our rep Michelle and this was being looked into so may change again in the future. Excel airways leave a lot to be desired, food was terrible, though in flight entertainment was good. Michelle the rep, well what can I say, she was fabulous. Really got to know her guests and made them feel special. Cannot fault anything really, we were certainly not ready to come home, and everyone we spoke to felt the same, definately 5 star plus.

The Grand is no longer so Grand

from ailhad
We went to the Grand for the second year running, something we never normally do, but we enjoyed it so much last year we thought we'd go again.

It has changed:-

It is suffering badly because of having to support the guests from the Palace, last year the facilites in both hotels were available, at no extra cost, to both parties, this year any staying at the Grand has to pay supplements to use the Palace facilites, however, the Palace guests get the Grand's facilities for no extra cost! - fair? I don't think so!!!

The sunbeds are taken by the Palace guests, even though they have an enormous amount of them at the Palace (you know the Palace people as they have yellow towels, Grand's are orange). From my experience they seem particularly keen to bring round their screaming kids to inflict on the guests of the Grand.

The a la carte restaurants are also unindated with Palace guests (yellow wristbands, opposed to Pink for the Grand) which can make it difficult to get in - I booked one night at each a la carte as soon as I got there, then after the meal that particular evening in each restaurant I re-booked, using this rotation method I didn't have too much problem getting in, there was only 2 nights that I had to eat at the unpleasant buffet restaurant - which is also swamped with the Palace guests even though they have 2 much bigger and better quality buffet restaurants of their own.

I would reccomend going to Leonardo's for breakfast from 08:00, (earlier for a light continental) the food is better quality than the lagoon.

The food has also gone downhill a lot since last year, even at the a la cartes. It is worth paying the supplements for the large prawns or steak.

I did take a stroll around the Palace one evening and it was deserted, all the restaurants were practically empty and there was no atmosphere - probably because they were all in the Grand!

The Staff are excellent, very friendly and helpful.

The general cleanliness is also extremely good - the baths do need re-placing as they are very scuffed, the plaster/paint work throughout the Grand needs re-doing.

the Massage (health centre) sell you the massages by the type and amount of time they are supposed to take, I went twice and each time I did not get the amount of time I was supposed to have, so watch out for that

The animations team can be seriously annoying they come round the sunbeds and tell you "aqua gym 11 o'clock" and slap you on the leg, reminiscent of hi-de-hi.

Although I do love the location and the Grand I will not be going back again until it has a total split from the Palace.

If you take a shopping trip into Hurghada be prepared for some serious hassle!

The snorkeling boat trip is worth while (half a day is almost the same time out as a whole one) but be warned that yours will not be the only boat there - when I went there were around 70 boats so it can be somewhat congested.

Not as good as expected

from Lucy19
We stayed at the Grand Makadi for one week in September. The flight out and back booked with mytravel, although it is not mytravel you fly with, was terrible and had no inflight entertainment so take something to do as it takes between 5.5hrs to 6hrs. The hotel itself is lovely and very clean and the room we had was a junior suite and was very nice apart from the bath! The staff were helpful and friendly. The restaurants are hard to get tables booked as people at makadi palace have access to the all facilities as well making it impossible to get tables unless you book 2-3 days in advance, you however would have to pay to use makadi palaces facilities but they use grand makadi for nothing!! Also in the evening it is impossible to get a seat outside as both hotels use this area for evening entertainment so you have to stand in the heat. The weather was about 45 every day and did not cool down much at night.
People did experience tummy trouble and my husband is still not ok on returning home which would put us off going again. We had taken lots of medication with us after reading previous reviews but this did not fully settle the problems experienced.
The beach in front of the hotel is full of coral and hard to get out to see the fish, however if you walk to the right of the hotel for about 10minutes there is a clearing in the coral that you can walk right out into the sea and see the fish which are amazing.

very relaxing and friendly

from charliebean
this hotel was a perfect setting for a very relaxing holiday. there was not a cloud in the sky all week. the pool was fantastic, with very comfy sun beds. beach towles were delivered to your room every night. every where was spottlessly clean, the public toilets were serviced every time someone used it. the staff were very friendly.
how ever watch out at the airport you are expected to tip £1 sterling to us the toilet i had a bit of an upset tummy coming home and they only give you 2 sheets of toilet paper. make sure you take some with you before leaving the hotel.
conwy north wales

Beautiful setting

from lesley3846
We have just returned from a 2 week stay in this hotel and I can honestly say we had a fantastic time. The rooms are a bit tired and looking worn bath was scratched and telly not the best etc but they are ok and as a previous reviewer we where expecting slightly bigger rooms as we had also booked a junior suite but again this posed no big problem as the room we had 2230 had a fantastic veiw and open balcony. Beware as many of the rooms have covered balcony to protect you from the sun, if like us you want a big balcony that is not covered just ask at reception and they will do there best to change your room for you.

The food in all 3 of the al a carte restaurants is great, the best of which is the carribean, try the aruba grill its divine a couple of the meals you do have to pay a syurcharge but they are worth every penny. The Italian is also very good the spaghetti aglio is a great light lunch. The lebanese food is on the cooler side but this is more to do with the entertainment than anyhting else as you tend to watch it rather than eating, band and belly dancers on every night in here. You do have to book for all 3 of these restaurants but I found that 2 days in advance was usually sufficient to get in for 7.30pm I am not sure about later times as we like to eat fairly early. At the start of your holiday go to each at lunch time and boomk in advance for up to a week and then when you go in book for the rest of the holiday when you know if you like the food.

Unlike previous reviews we had no problem with any of the staff they treated us fantastic and defintely no different than any other of the many nationalities that actual use the hotel. All of the staff from the cleaners to the gardeners to the management treated us really well and where really friendly and helpful. The recption staff are fantastic and always willing to help you with anything from getting you a doctor to explaining anything about the hotel.

The drink is all local unless you want to pay for it most of the local stuff is not great and we couldn't drink it, but this is the same in most hotels all inclusive in egypt as we have stayed in otehrs in different areas. Many of the hotels in the centre of Hughada only used local beverages also.

The location is secluded but all the brochures and red sea hotel website indicate this but there is a shuttle bus down into hurghada 4 times a day which you have to book the day before, this is probably my only disappointment of the holiday it a large coach that has seen better days and what takes 1/2 hour in a normal taxi can take up to 1 hour on this coach. The air conditioning on it is not great which in 45 degree heat is not great.
The entertainment is not great and is repetitive but having been into some of the hotels in hurghada neither is theirs either, what there is is the usually holiday stuff done by the animation team. The notification of entertainment could be better as we actually came acroos beauty and the beast that was done down at the beach not on the grand terrace and it was actually pretty good.
The snorkelling is fantastic and if you are careful you can get to it from the hotels beach the best time for snorkelling is in the morning and teatime when the tide is up to the beach as it makes it easier getting across the begining of the reef.
We are going to go back which is unlike we have never gone back to the same hotel or indeed the same resort so that says it all for us.

All in all a fantastic holiday will definitely be going back.

Great Time, Great Hotel!

from petrieca
Well here is an honest review.

Just returned from Grand Makadi on Friday (01/09/06). I travelled with my sister and friend and we all had a great time.

Hotel/Location - very large, very clean hotel. Hotel is in the middle of nowhere but a free bus service to Hurgahada is provided 4/5 times a day. If the times do not suit you can book a taxi with the hotel which works out at around £15 for a return journey. Travelled on bus twice and took taxi once. You can also use the facilities of the grand hotel and resort once in Hurghada but you have to pay for food and drink as these hotels are only half board. You can upgrade and use facilities of Makadi Palace also but we didn't feel there was a need to.

Rooms - We had a junior suite and it was massive. You could have fitted about five people in the one bed. We also had a single bed and two chairs, tv, electronic safe and mini bar (have to pay for mini bar). Air conditioning was fine. The bathroom was very clean but the bath looked like it needed replacing as it was a bit discoloured - it might have been something to do with the water as one night when we run a bath it was bright red!!! We stayed in room 2017 which looked out on to the makadi palace grounds over the pond and gardens.

Food & Drink - although two out of thre of us ended up with dodgy bellys (more than likely from the alcohol consumed the previous night than the food) The food was very good. One buffet restaurant and 3 al a carte (Lebanese,Italian & Caribbean). The Caribbean was our favourite - very nice steaks and chicken. For breakfast we ate in the buffet restaurant - omelletes very good and fresh pastries and bread. Remember that Egypt is a Muslim country so no pork here (bacon etc). Liked the beach bar at lunch times burgers/chicken and kofta. Also ate at all the restaurants at lunch times. You do not have to book anywhere for lunch but all al a cartes have to be booked in the evening. Local drinks were ok but on a few occassions we paid extra for a few good bottles of wine. One lunch time we went to hard rock cafe in Hurghada which was good value for money as it less than half the price of what we pay at home.

Staff - could not fault the staff in anyway. They work so hard and are very friendly. Our waiter always made sure our glasses were full. We tipped him a couple of pounds each day and he brought our drinks without us even having to ask for them.

Pools - One large swimming pool and one kids pool. Pool was never overcrowed and we always got sun loungers near pool. Beware that everyone gets up at the crack of dawn and reserves their loungers with their beach towels. Beach towels are provided by the hotel so don't bother taking your own. Pool was cleaned every night.

Beach - The beach was very rocky - lots of coral. We bought beach shoes but only waded in the water once. Lots of jelly fish. We were assured that they did not sting but we didn't take the chance. The beaches in Hurghada were far better. No rocks or coral and you didn't have to walk for miles for the water to be above your waist!!! I was told the beach will be improved at the hotels in makadi bay in time.

Overall - Great hotel, food and staff. Great for a relaxing week with the option of doing something if you want to. We were only away one week so we didn't bother with any trips but probably would have if we were away for two. Don't need a lot of money - just a little for tipping and presents if you want to buy any. We would return again. Areas for improvement beach and bath. There are a lot of germans/french/danish at the resort but the ones we spoke to were all very pleasant and we had a good few nights drinking with them.

im going back....

from tbsouthwales
Me & my boyfriend stayed at the Grand Makadi for 4 weeks in December last year & had the best holiday ever.

The rooms, service, staff were all excellent & we are going back for 2 weeks in November this year.

There are plenty of places to go for food, not always the best somedays but you will never go hungry... we are the fussiest eaters & we always managed to find something!!!! Id say my favourite was the beach cafe for burgers etc...

With regards to trips if anyone was thinking of going, these are what we thought:

Luxor - well worth the money but a really long day, make sure you take small notes for the toilet stops otherwise they wont let you in. You can order a breakfast box from the Italian to take with you as you leave about 6 in the morning. Make sure you have a camera as the sights are amazing

Glass bottom boat - dont bother, waste of money... couldnt wait to get back home the whole time!!! Good if you dont actually like getting in the water yourself but otherwise your better off going on the snorkelling trip

Snorkelling Trip - we went on the trip to the Island which was lovely, stop for snorkelling on the way, a few hours on the beach at the island, then a stop for snorkelling on the way back... dont forget an underwater camera!

Desert Safari - Excellent day out, get to have a camel ride & learn a bit about the culture... you would never believe the sites when you look around & all you can see is sand!!! Definetely worth the money for this trip

All in all, we had a fabulous 28 nite stay & are hoping to have the same on our next visit... you will not be disappointed!

Butlins by the sea for Germans

from Yollom
The hotel is advertised as 5star..............but our room(s) were very poor - we moved out of our first room as it was very shabby and had a fantastic view of a wall! The second room (higher floor) had a better view but was still only about 2 star standard, ciggie burns in bed covers, dirty marks on the walls, very badly scratched & stained bath, the towels provided by the hotel are tatty and not what we expected. We were in a junior suite and expected a much larger room - very dissapointing.
The food was good in the Caribbean & the Italian but awful in the Lebanese. The buffet was okay but served up a lot of veal for the high concentration of german guests (90% german) The staff in the Italian suck up to the germans and ignore the brits - especially one we named "weasel" You have to book for anything other than the buffet & we found unless you book up a week in advance getting a table could be a problem.
The hotel is clean & the staff are very friendly - with an eye for a large tip!
The pool area is nice - but if you want a sunbed near the pool you have to be up early with your towel! Swimming in the pool can also be a problem because it's very shallow & the germans seem to think they own it - especially when playing ball - they will throw the ball at you to "encourage" you to get out of the pool - I solved that one by taking the ball & tossing it well out of the pool when they threw it at my daughter.
The entertainment is absolutely awful - there was supposed to be different entertainment everynight - but for two weeks we only saw two different acts - a cheesy drummer & tamborime player and a very bad egyptian singer - who sounded like a bad karaokeist - unfortunately you can't avoid the entertainment if you want a drink at night as the Grand Terrace is the only bar open as part of AI
Guests from the sister hotel- Makadi Palace - can use all the facilities at the Grand Makadi but not vice versa - we were told this is beacuse to hold onto it's five star rating guests as Makadi Palace have to be able to access 3 alacarte restaurants - which are all located at the Grand.
There is a lot of building work going on next to the Makadi Palace and be warned it is in the middle of no-where.
The snorkelling is great - saw some fantastic fish - but don't try to access the water from the beach opposite the hotel, unless you want grazes, scratches and cuts off the coral - also beware the Fire Coral - we weren't aware of this & ended up with nasty burns from its tentacles - similar to a very severe jelly fish wound - but we still have the marks now! the best place to get in the sea is to walk right along the beach path towards the back of the Makadi Palace & carry on past the end of the sunbeds and about 100 yds further there is a grey building just off the beach ( at the back of the building site) if you walk down to the sea here it is easy to swim off from the shallow sandy beach area.
Best trips were the all day boat trip & seascope trip (like a submarine & takes you on the reefs)
If we were to go back - we would go to the Makadi Palace or try a different resort.

Other names for The Grand Makadi Hotel

  • grand makadi hurghada
  • grand makadi hotel
  • grand makadi bay
  • grand makadi
  • Address: Makadi Bay - Hurghada - Egypt
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