Albatros Palace Hotel

, Hurghada, Egypt
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Albatros Palace Hotel

, Hurghada

Rooms: 576

Safaga Road - Hurghada - Egypt Hotel Website | | 202 37624254
446 Traveller

Reviews - Albatros Palace Hotel

Historical Traveller Reviews of Albatros Palace Hotel

Fantastic Holiday at the Albatros Palace!

from gavandstace
My husband and I have just returned from a fantastic week at the Albatros Palace Resort. We booked the holiday through an independent operator and got a really good deal.

Arrival/departure

On arrival we were impressed with the entrance and reception and the receptionists were very efficient. The bell boy took our bags to our rooms. We were given a wrist band. Mine broke a couple of times but was quickly replaced so wasn’t really a problem. Departure was again very efficient.

Rooms:

The rooms are of a decent size and we had two double beds (think this was because I am still travelling in my maiden name). The bathroom had a ‘wet room’ shower which worked really well and suited us and the decor was to a good standard. I would agree with previous comments that the finishes are a little untidy in places but Egypt is a developing country and their five star standards does not match British five star standards. But to us there was nothing wrong with the room- our view was a garden view and our balcony was lovely for relaxing. The room was spotless and was cleaned extensively each day.

Pool:

The pool area is absolutely stunning, with numerous large pools. The sunbeds are comfortable and each pair has its own shade. The only pool we went in was the one closest to the beach and this was a lot warmer than the others and we went for a swim every day. The pool areas are maintained beautifully and there are lovely flowers and plants that finish it off. Beware though, that it is very slippery in places.

Beach:

We are not beach people but the beach was OK. There is a long jetty which you can walk down and go snorkelling at the end. The fish are quite impressive and it is definitely worth going for a wander down, even if you don’t want to go snorkelling. You can still see the fish.

Food:

Breakfasts are pretty much what you will get in any all inclusive hotel and were plentiful and had a good selection. For lunch you can go to the Food court where you can have pizza abd chips (the pizzas were to die for) or you can venture into either the Mediterranean or Italian restaurant which both had a good selection (The Med had some lovely flatbreads and in the Italian you could order pizza to your liking as well as numerous other options)

The crepes down by the pool from 3-4 were gorgeous and became a daily routine!

For dinner the Asia Restaurant was our favourite, as there were Chinese, Thai and Indian choices, all of which were really tasty. The Tangin was authentic style, serving things like, lamb, couscous and Baklava type deserts (which I loved). You also have the Med and Italian restaurants serving pretty much the same as lunch and the beef dishes were always really lovely. The deserts were pretty much the same every night, I like them but my husband wasn’t keen- he doesn’t have much of a sweet tooth!

Drink:

Bottles of water were in plentiful supply which was good and coke and fanta and sprite was on tap which was good. The pineapple juice was lovely and we drunk a lot of this. I would try the local Hibiscus tea which was really nice. The coffee bar was outstanding and the cappuccinos rivalled those of starbucks- we thought that they were the best we had ever tasted despite neither of us being big coffee drinkers. The red wine was really nice and the cocktails and beer was lovely too. The local spirits weren’t as good as the branded ones, but this is to be expected when going to a Muslim country, where its population doesn’t drink! We didn’t complain! The Pasha bar was our favourite and the other bars were all lovely too.

The shish bar was good and we tried a shish which was really good fun and we had a laugh with the shish waiter who showed us what to do! If you are non- smokers like us though, you will have a bit of a sore throat in the morning but it is definitely worth having a look, even if you don’t have a go of smoking a shish.

Entertainment:

The animation team worked hard and had a tough job given the amount of nationalities that were staying at the Albatros. The cobra show was good and the audience participation shows were good fun too. The nightclub was good fun and we had a boogie to cheesy 90’s songs and had a real laugh!

Tipping/ Bartering:

We tipped where we though necessary but generally staff don’t expect to be tipped. We had some real fun in the hotel shops and in order to get a good deal you must barter and it is all in good humour.

Overall:

We had a fabulous holiday and would definitely return to the Albatros Palace Resort. For us, it was the hospitality that made the holiday for us- the staff were fantastic. If you are English, you will find that there aren’t many other English people there, but this didn’t bother us- you will get a lot of ‘luvvly jubblys’ from the staff and you can have a real laugh with them. For what we paid we got an amazing deal and it was 100% worth the money.

Romantic getaway

from jill222Exeter
what can i say my husband and i stayed at this beauitful hotel for one week the food was good,pool area fantastic,the hotel had its own beach which was lovely,the bedrooms were of high standard
the people were very nice and very friendly would i go back without a doubt.Thank you to my lovely husband tony for a FAB holiday x
julie from exeter

Good level for the price!

from Sevil99
Good level for the price. Nice food, although in all 4 restaurants nearly the same. No belly pains which is excelent if you think that my husband is a Swede. Lots of anoying sailsmen, but in Egypt it would be surprising not to meet them, overall learn how to deal with them it is very usefull esp outside the hotel. Tiles in swimingpool - plastic material, wood "painitings" also fake, but if you are without specticles it is not that scary. We really enjoyed our trip. Guess it it is up to how you see things... For sure we would come back :)

Best Value Holiday Anywhere

from Shnecky
First let me state that we are a well travelled middle class family who paid under £1200 for a two week holiday for two adults, one child and one infant in a Promo room (basically a garden view room), and for that we could maybe have stayed in a 3 star apartment in Tenerife with worse weather and no food!

Hotel

This was a five star hotel in terms of facilities. The rooms were large and comfortable and with a little allowance for Egyptian finishing standards were of a very good quality. The pools were fantastic with a great selection of kids slides, jacuzzis etc. The water if anything was over heated although we believe that this only started in December. The beach is not tropical but even in December the sea is warm and deeper water can be accessed via the jetty. The fish are a little disappointing compared to Sharm.

Kids Facilities

As a parent I felt confident leaving my child with the entertainment staff and the programme kept my three year old amused although I felt a more stuctured approach at the kids club would have been beneficial. The Mini Disco every night was a must although a little repetitive. My girl was however the only English speaker although she still managed to make some friends. The cot is lethally high and we resorted to dropping the level of the mattress by placing it on cushions on the floor. Also there is a lack of high chairs which are also sometimes in need of a wipe.

Food

To my knowledge no-one had any stomach problems during our stay. The restaurants were beautifully laid out and there was a wide selection of food from Dawn til Dawn. The bars were also all well designed and there is no canteen feel as often exists in an AI resort. From fresh omelettes at breakfast to Crepes by the pool there really is little room for complaint.

Negatives.

Staff training could be better and one does not receive the deferential treatment of a five star establishment. There are few Brits at the hotel and whilst this could be seen as a positive it could prove a problem for those with children. The hotel also has had a problem with mice although any spotted are quickly dealt with. As the hotel is spotless this is not hygeine related and should not be a problem to those who are not phobic (we saw two tiny creatures in two weeks). There is nothing of note in the area although we did not visit the Marina or the soon-to -open Mall both of which are supposed to be of a good quality.

Conclusion

In terms of value this holiday is second to none. In absolute terms this is not a true five star (Oberoi, Hyatt Regency etc) but is not in the same price bracket either. I would recommend this without hesitation and it is certainly a cut above any comparably priced holiday.

Wolf in sheeps clothing

from bwfc1968
After reading some of the other reviews of this hotel, I can only say that some people are easily pleased. This hotel is not very good at all and is certainly not 5 star, 3 star would be more accurate.
The hotel is all facade with no substance. The hotel was built 6 months ago and seems to have been built by DIY enthusiasts and not very good ones. It tells you something that along with a 'do not disturb' sign in your room, you have a sign to hang on your door indicating what repairs you want attending to. In our room, the patio doors did not fit and there was a 3 inch gap to let all the insects in. The very cheap shower rail was not secured. None of these got repaired while we were there. Everything in the hotel that looks like carved wood is really plastic. In the pool, the best bit of the hotel, the tiling is 'lino' on a role and this is peeling off. The pool itself is coming apart so there is rubble at the bottom of the pool.
The rooms were generally clean but very basic. The is a desk but no chair and no amenities other than a TV dominated by german channels.

The main problem with this hotel though is the food. There are four very similar restaurants, all with awful food. The hygiene standards are non existant. The hotel has its own pharmacy which says it all. We saw 'chefs' handling uncooked meat and then salads without changing gloves. We also found ticks in the slald. Both of us had food poisoning as did pretty much everybody we spoke to.
The staff are friendly enough as long as you tip them. If you dont, you are pretty much ignored by bar and restaurant staff.
Around the pool you will be hassled all day by either the spa staff or people from the beach selling scuba diving or snorkelling trips. These people have no problem getting into the hotel while people staying in the adjoining beach albatross are refused entry. A simple no thank you will not surfice with the spa staff who regularly became rude with guests who would not let them sell them a massage.

There are none of the luxuries to this hotel that you expect with 5 star and it certainly does not deserve the tag. The beach is also awful. It is littered with construction rubble and steel pipes. The 'beach is man made with about 1/2 inch of sand.
In conclusion this is an awful hotel that pretends to be something it is not. Do not go to this hotel, you will regret it unless your standards are very low.

fantastic.what more could you say.......

from Paulwheadon
We have just arrived home after 1 wk at albatross palace,this is a fantastic hotel,most definately 5 star,very clean,excellent service and all very friendly staff,no worries at all to return to this hotel.please email us if you would like any further advice, if you are thinking of visiting we would most certainly go again.

Virtually Faultless

from davmar724
Just back from a 7 night stay at the Beach Albatross Palace in Hurghada. We went with the intention of having a relaxing sun bathing holiday with nice food and drink and that's exactly what we got. Booked flights from Glasgow with Globespan and arrived in Egypt ahead of schedule. Booked transfers with Medhotel and were met at airport by rep who dealt with our visas for us (£12 each) and allowed us to travel through the police line with visitor cards to collect our luggage. He then escorted us to a waiting private taxi and 15 minutes later we were in the hotel lobby. The hotel is exceptionally massive! We reckon there's approx 2800+ rooms. Checking in was pain free and luggage was delivered promptly. We were fortunate enough to be given a room with a sea view (1 of only 20 available) and it was also on the ground floor with a private patio area (No. 1464) Initially we were't impressed with our room because after walking down past the pool area with all the lights and palm trees, it seemed quite dark at our end, but after some reassurance from the luggage guy, we decided to stay put. When the sun came up in the morning and we saw that we were approx 20m from the beach, we were delighted with it. Our first meal time was a bit daunting as you really have to find a table of your choice and secure it by leaving drinks or personal items on it while you go up for food. Once you've sussed this out it's dead easy. The waiters are really there just to tidy up after you and make sure tables are ready. There are 5 different resturants, at the main eating area to choose from. They are all buffet style and if you can't find something that takes your fancy then you must be ridiculously fussy. The only problem with this amount of choice is that we quite often sat down with a plate of food that really shouldn't have gone together but just looked really tasty and was hard to resist. During the day there are also other bars down by the pool and beach that serve selections of food. Fresh crepes are served up beside the pool bar around 3pm to 5pm and these are perfect to round of an energetic day of sun worshipping. We developed upset stomachs after a couple of days but I believe that's pretty normal for Egypt, a few cheeky shots of Pepto-Bismol saw us ok though.

The choice of drinks on offer at the many bars is quite extensive and most popular types of drinks are sourced locally so the all inclusive band covers all. Only complaint about the bar service is that the glasses could do with being a bit bigger, especially for the beer. The only time you should have to pay for drinks would be if you asked for something really obscure or order them after midnight.

The hotel and grounds are only a few months old and are absolutely immaculate. There are loads of staff constantly cleaning inside and outside and all are polite and courteous. There are always security personnel wandering about and they are always pleasant. The pool is massive and very clean, but a bit chilly in November. The rooms are cleaned every day and our cleaner was very efficient when we had a couple of problems. We had a leak from the air con unit and also the toilet stopped working. We alerted him to the problems and he contacted the relevant person to deal with it, both times the maintenance guy arrived within 10 minutes and our cleaner waited with him to make sure the repairs had been carried out and informed us when they had. Every day around 5pm a member of staff would fumigate the grass area for bugs and 1 evening they were putting pesticide spray on every plant and tree. The upshot of this is that there don't seem to be as many beasties flying about.

There is a health spa joined onto the hotel and it has a brilliant gym in it which is free for guests. The beauty therapy facilities seem pretty good too, the only downside would be the persistent and sometimes rude members of staff who will constantly pester you many times a day to use their services.

As well as the massage pests, you'll get the dive centre reps and the "photo guy" paying you visits on your sun loungers. We spoke to Alex from the dive centre and the excursions that he offered appeared to be very well run and good value for money. We opted for a 3 hour glass bottom boat and snorkeling trip which cost us about £15 each. It was great and well worth the money, my girlfriend managed to see some dolphins jumping out the water, I was lucky enough to be looking the other way at the time.

The entertainment at the hotel wasn't bad. The band in the lounge were good but had a limited song list. The disco is pretty cool and the animation team put on different things each night on the stage in there. If you fancy a bit of clubbing elsewhere then there is a free bus to "The Havana Club" at 23.30 and return buses every 15 minutes up till 5am. It's a pretty good club with good music and is a nice change from the hotel. The animation team work pretty hard to keep people occupied and entertained, Ki-Ko (apologies if i've spelt name wrong) is always cheery and took the time to talk to us and make us feel very very welcome. The majority of the guests appeared to be Russian and German and contrary to previous experience, they were no hassle at all and actually provided tremendous entertainment value on the dance floor.

We went out to Hurghada on the Sunday night for a bite to eat at the Hard Rock Cafe. We used the hotel taxi service to transport us in and out. They are more expensive than getting a taxi of the street but we just used them to save any hassle. They dropped us off outside the sinbad hotel and arranged for a pick up 3 hours later at the HRC about 1km down the road. Personally the walk to the HRC wasn't the most pleasant. Due to the lack of tourists out and about we seemed to constantly get hassled from the locals to come and look in their shops and part with our cash. Out of the 10 who approached us, only 1 was pleasant and 1 guy in particular blocked our path, squared up to me and then accused us of being rude!!!!!!!!!!! They just will not take no for an answer. We really didn't feel safe walking in Hurghada at night and were glad to finally reach the HRC. Our meal was fantastic and the Mojitos were amazing. Our retail shopping experience wasn't great either, any shop that we went into had no prices anywhere and they just seem to make them up on the spot so that you can barter with them. This wore thin after a couple of times as it was evident that they were just taking the [---] and trying to rip us off at every turn. Any other Eqyptians that we spoke to were great so the locals shouldn't be judged by the street traders and shop keepers.
Overall our first holiday in Eqypt was very enjoyable and I would have no hesitation in returning to the Albatross Palace. However we are tempted to maybe try Sharm next time as a destination to give us more options of things to do if we decide to venture outwith our hotel more.

satified swede

from Swingelish
Extremely well run hotel, helpful staff, great facilities. The only problem you might have if you are an early to bed type is the band music in the evening. Just as for a room on the back side.

Fantastic holiday! Woul return tomorrow!

from vickylou20
We stayed at he beach albatros palace for two weeks in oct 2008. At first i was a bit unsure as there weren’t many reviews due to the hotel only opening in July 2008.
When we arrived we were upgraded to a room with a view and a king size bed, as we had only been given a twin on booking. The first impressions when we walked in was amazing! We had dropped the entire coach off at the titanic resort and i was a little worried but when we arrived at ours i knew we had definitely made the right decision!
The rooms were lovely, cleaned every day with fresh towels and bedding. the only thing i would say is the safe wasn’t very safe as you could lift it out?!
There was a choice of four or five pools. The top was a lazy pool with several Jacuzzis, the middle an active pool were water polo, water aerobics, etc took place. There was a massive children’s pool with some fab slides and water fountains (i myself was dying to have a go on the slides but we dint have any kids with us!). there was a large pool bar which was in the centre of the main pool and another very large pool which as quiet, a non active area with many bridges crossing over the pool. the pool area was VERY clean! There must have been 4-5 pool attendants round each pool, constantly cleaning, emptying bins and brushing up! the surrounding gardens were beautiful and again looked after every day by numerous gardeners!
on arrival you get a towel card so receive a clean towel every day! the guys on the towel huts will get you towels when you give them your card in the morning and even walk you to a bed, either by the pool or beach and set up your sunbeds for you! every two sunbeds, both by the pool and on the beach have their own palm parasols so there is plenty of shade if needed (not that we sat in the shade once!)
the beach was lovely, white sand, a bit hard to get into the sea (i worn flip flips or snorkelling shoes) but once in it was amazing! i the amount of fish we saw just round our beach was fab! a short walk up the beach to the right and there was a jetty leading out to the sea which you could walk to the end of and go down the steps. also on the beach there are lots of activities including beach volleyball. there is a beach bar which serves drinks all day and snacks.
we booked two trips from the guys on the beach, Alex for the boat trip and another guy (in a blue t shirt) for the quad biking across the desert! these were very helpful and really well organised trips and well worth the money! we paid £20 each for the quads and £30 each for the boat trip which was a full day, both well worth the money! a lot cheaper than booked through the rep and a lot more helpful!
the restaurants couldn’t have been better! we thought two weeks we would have been bored but there was something different to choose from all the time! there were five restaurants, Chinese, Italian, Mediterranean, Moroccan and a food court. they did fresh pizzas for you while you waited, kebabs, all types of meat, chicken, steak, lasagne, spag bol, pastas, fish, salads and plenty of veg. breakfast was fresh omelettes, eggs, pancakes, cereal, fruit, yoghurts, not full English though which was probably good as we made up for it during lunch and evening meals!
there was quite a fews bars to choose from, although a bit quiet but guess its the time of year. the disco bar would have been fab if it was a bit busier!
a tip, always tip the waiters when you first get there. they remember you and look after you for the rest of the holiday, it is well worth the few dollars or pounds! all the guys serving in the bars and restaurants were so lovely and friendly too, they absolutely love the English!
not too far away from going out if you wanted to though. we went to the new marina in hurghara one night for a meal (and to find the football!!!) and a walk around. it was really nice with a few trendy little bars. the down town is a short walk from the marina but mainly shops were you will just get hassled!
we also took a trip to el guona one day which was really nice, lovely beach and a lovely harbour were we had another nice meal.
the hard rock cafe is not too far away, again a taxi ride but do nice food and good entertainment if you want to get out for a night.
there is a limozine taxi service from the hotel which will take you were you want to go and then you say a time you want picking up and they will be waiting for you! i would recommend this rather than getting any taxis outside the hotel. the shuttle bus which runs from the hotel takes you to proper downtown and to be honest we were a little scared here as i think were the only tourists! if you get the limozine taxis the guys who drive are lovely and speak very good English! ask for medo or mobele, they were two lovely guys and gave us a tour of everywhere on our way! you pay a set price at the hotel before you leave for your return journey.
the night time annemation team wasn’t the best to be fair! they were good during the day with all the activities but the entertainment of an every was a bit poor, but then again i think most all inclusive places are like that. it is geared more towards german and Russian than English. there were a couple of nights when they had acrobats and things from outside the hotel who came in which was ok!
during the whole two weeks we weren’t ill once! i was worried going to Egypt and went well prepared but we were fine the whole time! the salads and fruit they wash in mineral water and they don’t put ice in the drinks. the only thing we did do was keep a bottle of water by the sink for brushing our teeth. if you were ill there is a clinic in the hotel grounds.
overall a fantastic holiday and would definitely return! not many engish though, mainly german, dutch and russian. in two weeks we met two english couples in the resort! this didn’t bother us at all though. if people don’t like the idea of this they shouldn’t go abroad! he he
so only things were the safe in the room and the money side of things annoyed us a bit. we took english, eygptian, dollars and euros! they give you a price in everything so then you have to try and work out what is cheapest! i would say work in euros though as that is the price most places seem to be dealing with and take some dollars for tipping the waiters.
definitely the best hotel i have stayed in ever! (apart from Vegas but then were else could beat them!)
any questions email me and i would be pleased to answer!
vic (vickylouise20@hotmail.co.uk)

The best hotel in Hurghada

from CrazyEU
We stayed at Hotel Albatros Palace Resort in August 2008. Since there are 5-6 hotels in Hurghada with the word Albatros, let's make this completely precise - this is the newest hotel in PickAlbatros chain, opened 2-3 months ago and it is placed beside Beach Albatros hotel.

The hotel is fabulous, rooms, cleanliness, service, food, pool, beach, everything! King-size beds, spacious rooms, 3-4 huge pools, 5 different restaurants (L'Asiatique - Chinese, Thai, Indian; Italian, Mediterranean, Morrocan, and the Food court), nearly 10 caffes, bars (1 inside the pool), discos, tons of different things to do and to see, you don't have a need to go out of the hotel ever. Gym, spa, long beach with white sand, enough sunshades and other things you need..

The best hotel ever, genuine European standard 5 stars, comparable to ones from London to Athens.

Highly recommended!
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Other names for Albatros Palace Hotel

  • albatros palace hurghada
  • albatros palace hotel hurghada
  • Address: Safaga Road - Hurghada - Egypt
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