Sofitel Cairo El Gezirah Hotel

, Cairo, Egypt
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Sofitel Cairo El Gezirah Hotel

5 star

Rooms: 433

3 El Thawra Council St Zamalek - Cairo - 11518 - Egypt Hotel Website | | 20 2 7373737
464 Traveller

Reviews - Sofitel Cairo El Gezirah Hotel

Historical Traveller Reviews of Sofitel Cairo El Gezirah Hotel

Pleasant Stay

from whystayhome
We stayed at the Sofitel twice, at the beginning and end of a tour. For the second stay, for some reason we were upgraded to the club level with full amenities including complimentary happy hour and appetizers as well as free Internet and snacks all day. The rooms were clean and large, the bed was very comfortable, and the airconditioning was excellent, but the accommodations are not as luxurious as one would expect from a 5* hotel. That Internet at the non-club level was $6 for 15 minutes was silly, considering a cab will take several people to most places in Cairo for $2 and we paid 90 cents for 30 minutes at an Internet cafe in Luxor.

The view from your balcony and the hotel's public areas are lovely. The breakfast buffet [included] was very good and it is especially pleasant to eat breakfast outdoors on the terrace overlooking the Nile. The in-house restaurants were very expensive, but we enjoyed the Kebabgy [?sp] restaurant which is part of the hotel but next door - make reservations at the hotel. It was very reasonably priced [dinner for 2 without alcohol less than $40], the food was tasty and plentiful, there was entertainment, and again we sat on the terrace overlooking the Nile.

I did not experience the noise problem others have reported and the elevators were generally sufficient to meet the needs of guests. Would the hotel be worth $350/night, the price if it had not been part of our tour? I don't think so, but we were pleasantly surprised that our tour provided such a nice hotel for us.

pleasant stay at el gezirah

from marinajanis
The hotel is a big tower in the south part of the gezira island in the middle of Nile. In the hotel are approximatley 25 floors, 3 restaurants, bank, buddha bar, casino, spa and sauna.
The staff is helpful and kind, but sometimes is not really efficient (we had some problem with air conditioned, it was solved after 2 days).

Never again

from AnndeeCapeTown
We were extremely dissapointed by the service at the hotel. When we arrived they initally had no record of our booking, after two hours we were allowed to book in. One of the personnel told us that we have booked "a sepcial offer" and that all our meals were included - he actually encouraged us not to dine outside the hotel. We went back 3 times to confirm this. When we checked out, we were informed that we have a bill of almost $1500 for food. The way that the management handled our complaint was dissapointing. The whole experience at the hotel spoiled our holdiday. Communication ia bad and they are not organized.

not that Good

from Naddooooo
the only thing I loved in this hotel was the nile view from the balacony from the 20 th floor , other wise its so expensive(350 USD) ,the room was v. uncomfortable it was so small and the bathroom was v. bad , old , the water was leaking from the sink and there was no tub only a small chair under the shower , no hair dryer, also no varieties in the breakfast,
the people in the desk not friendly and tough not helpping much
I didnt like it and I will not repeat this experince again.

Good and Clean

from 1Kman
We stayed here for 1 night during our 2 day Cairo tour from our cruise ship. After spending 9 days in a cabin, this hotel was a very nice break to the cruise ship quarters.

We had a room on the "4th floor" which was actually about the 8th, due to the lobby and other conference room floors. Every room had a view of the Nile. The room was very spacious. The bed was comfortable. The flat screen TV was a nice treat. We actually had more English speaking channels than in Rome. The bathroom was a good size. The "ceiling" shower head was very nice.

We encountered 2 issues while there; only 1 the hotel had control over. The phone was not working. We tried to call the front desk to set up a wake-up call, but everytime we picked up the receiver, the phone went dead. Lucky for us, the TV had a wake up timer (which worked). The second issue was with the elevators. When you have 400 people check in and out at the same time, you expect delays with the 6 elevators. The hotel was not only used for the cruise tour but there was a very big wedding party there. We actually had to go up to get down.

I would recommend this hotel to anyone visiting Cairo. It was centrally located. It was about a 30 minute drive by bus to the pyramids.

Bring earplugs!

from HB_TO
Loved the hotel overall but the sound insulation in the rooms is probably the worst I have ever experienced. I could hear every single door on the floor being opened and closed before I bought some earplugs.

Did have some problems checking in - took far too long after a hectic day of travelling.

The lobby is fantastic, was there for Christmas and they had carolers in the lobby everyday. There's a Buddha bar in the hotel which is a great place to go for a drink (did not get to try the food). Casino was quite good as well - not really a casino, as with most hotels in Egypt it was just a gaming room.

No complaints about the rooms other than the noise issue. Rooms are quite spacious and the showers were great. Views are spectacular, I could see the pyramids, citadel and the Nile all from my room balcony.

Other reviews indicated that some taxis had trouble finding the hotel - this may be because the hotel used to be a Sheraton, so if your taxi does not know the Sofitel you need to tell them that it is the old "Sheraton Gezira".

Have stayed at several of the good hotels in Cairo and would rank this one as 4th after the Four Seasons (First Residence), Four Seasons (Nile) and the Conrad.

Absolute Best Hotel...period.

from neruda11
I CANNOT overstate what a wonderful stay we had. We were so amamazed w/ our room we chose to actually spend our free day on our tour just lounging in the room! Located RIGHT on top of the Nile river, the balconies...yes, plural...had amazing viewsover the river. Service was spectacular, bathrooms quite large, rooms elegantly decorated, we couldn't have asked for more. HIGHLY recommended. An AMAZING value.

Nice hotel, poor service and loud

from luvs_trvl_and_dogs
The hotel is in a great location with nice, modern rooms and great views of the Nile and the city. Some cab drivers had difficulty locating the hotel, but would eventually find it. The location, however, is great - right on the tip of Zamelek, you can walk to the Egyptian Museum or sit out and watch boats pass by on the Nile from one of the restaurants.

The service at the hotel left something to be desired. The check in staff were surly and not at all helpful. The bellmen and cleaning crews seemed distant and unresponsive. The restaurant staff were top notch, however.

While the rooms are very well designed, they are loud with noise coming in from both the hallways and the adjoining rooms.

Overall, I think there are better hotels in the area for the same price.

Ultra-Modern, Great Views.

from JSurace
We stayed at the Sofitel El Gezirah as part of a package tour, so I really have no idea what it cost. My guess, based on the decor and meals, is that it was quite steep.

My understanding is that the Sofitel recently re-opened after an extensive remodel and it shows. Everything in this hotel is gleaming, brand-new, and ultra-modern. Elevators are computerized and surprisingly swift. Room decor might best be described as "Ikea chic", or perhaps something like late 60's Danish Modern. The bathroom was all marble with new fixtures. No tub, but a two-nozzle shower including a ceiling "rain-shower" head. I believe all rooms have balconies although they are quite small and some are just big enough to stand on. Being circular and on an island all have views of the Nile and Cairo. Rooms also have a flat-screen TV with a multitude of satellite channels. The rooms were as large as they could be given that they are wedge-shaped. Our room, on the 11th floor, was completely quiet.

We had lunch in the downstairs buffet, which at $40 USD was pricey, but quite excellent with both regional and continental food. Our dinner was a catered event on a floating platform on the Nile just outside the hotel lobby, and was also excellent. We didn't use the swimming pool, but others we were with did. It isn't terribly large, but has a view of the Nile.

Staff were friendly and reasonably efficient, although we had a minor scuffle over our bags due to a failure to understand their security procedures. Like most Cairo hotels there is a metal detector to enter the hotel, but the Sofitel goes one further and x-rays all luggage.

A Beautiful Hotel

from gared111
I had the pleasure of staying at this hotel last October. My room was large with beautiful wood throughout. It was very clean, had a safe, a great view of the nile, and one of the most comfortable beds I have ever slept in. The sheets were fantastic as well....very soft & luxurious. I was on the 15th floor & I could hear the disco a little bit but it didn't bother me at all. I loved all the sounds of Cairo, particularly the prayers that you could hear sung from the balcony 5 times each day. The food was pretty good but I tried to eat all over the city rather than be stuck with one place. I would definitely stay here again.

Oh yeah, the people that worked there were extremely friendly & were always right there when I had a question.
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Other names for Sofitel Cairo El Gezirah Hotel

  • sofitel cairo
  • cairo sofitel
  • Address: 3 El Thawra Council St Zamalek - Cairo - 11518 - Egypt
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