Santana Hotel, Cairo, Egypt

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Santana Hotel, Cairo

Traveller Reviews

Rating

1.5/10

Official Contact Details - Santana Hotel

Address: 7 Ahmed El Melhy St. Dokki - Cairo - Egypt
Phone: 20-2-3376424
Email:
URL: http://
Official Website:
Hotel Class:
Rooms: 80

"My Tour operator sold me Santana hotel as a 4 Star hotel, but I was suspicious about that, so..."

"First I thank you for your wonderful work, and your great web page. Second, Since I travel a lot..."

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Reviews - Santana Hotel

2 reviews (Showing 1 - 2)

Rating:

1/10

Santana is a Dirty 2 Star Hotel

Submitted by: Mark in 10/22/09

Age Group: 51 - 60
From:
Traveller type:

My Tour operator sold me Santana hotel as a 4 Star hotel, but I was suspicious about that, so after I arrived to the hotel I asked them to show me any official proof that the hotel is a 4 star hotel, however I was shocked when the guy at the reception told me that Santana hotel is only a 2 Star hotel, he even showed me an official certificate from the Egyptian ministry of tourism that states that the hotel is only a 2 star hotel. At that moment someone came I think he was the front office manager and he shouted at the other guy in Arabic, and it was clear that they were trying to hide this fact. Trying to make things better they gave me one of the "remodeled" rooms and I was shocked again to find the room to be very dirty and smelly. The next day I called my tour operator and told him about that and they did not say anything, all what they did after I insisted on leaving this hotel is that they transferred me to a real 4 star hotel. So, be aware when traveling to Egypt you must ask about a proof of the real ranking of the hotels. In General Santana hotel was very dirty 2 star hotel.

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Rating:

2/10

Bad Hotel...Only 2 Star

Submitted by: Martin Fowler in 03/21/06

Age Group: 31 - 40
From: United States
Traveller type: Budget Traveller

First I thank you for your wonderful work, and your great web page. Second, Since I travel a lot because of my work duties I use your site from time to time to get some info about hotels. Anyway, I stayed In Santana Hotel In Egypt and I was very disappointed from the hotel and from you, and here are the reasons: 1- You mentioned that Santana Hotel is a 3 Star Hotel, but only by accident I discovered that the Hotel is Actually graded as a 2 Star hotel by the Egyptian Hotel Association in their Annual Guide.( I Saw the latest edition for 2005-2006 it is the 26th edition.) 2- Santana Hotel do not own a swimming pool it is owned by another hotel (Indiana) which is next to Santana Hotel, and when you want to go this Swimming Pool you must go First To Indiana Hotel and Pay for Entrance! 3- Again their is no Sauna in both hotels! In addition to, Very Bad Staff, Noisy, and not clean.

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