Moevenpick Resort Cairo - Pyramids Hotel
Reviews - Moevenpick Resort Cairo - Pyramids Hotel
- Age Group: 41 - 50
- From: United Kingdom
- Traveller type: Business Traveller
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Historical Traveller Reviews of Moevenpick Resort Cairo - Pyramids Hotel
not a good subsitutefrom spacedot3k
Perfectly Adequate - Recent Criticism OTTfrom davebellmk
I write a review to try and help prospective visitors decide whether to pick this hotel for a visit from all the others, and on that basis, I have to say we returned yesterday from a week at the Pyramids resort, and the previous criticism is definitely OTT.
I feel a bit sheepish, as I would have made mild criticisms of the breakfast as being the weakest part of the offering, but now feel like having to defend it a little!
We were there for a week of relaxation, having had the hotel selected for us by the travel company. It is extremely cosmopolitan in terms of nationalities of guests, which can't be easy for staff, and typical guests are conducting multi-centre tours of Egypt with a night or two at each place. There seemed to be many more couples, families and small groups than larger organised tour groups, which suited us.
Firstly it is definitely not 5*, in say European terms, though as this was our first visit to Egypt, I don't know what constitutes 5* in Egypt or the Middle East. It was however totally adequate for our needs. They do have a wide range of services, most of which we sampled.
The large lobby area with restaurants, bar, patisserie, and function room is 5* and a very attractive place to spend time. Accommodation, as related elsewhere, suited us being garden apartments, had everything we needed, and will not disappoint, as long as you expect 4* and not 5*. Everywhere the watchword was cleanliness.
We spent most days pool-side, and with day temps of 31 to 34C, and water heated to 28c, this was as enjoyable a pool experience as we've ever had. Food and drinks are ordered and served pool-side all day. Our tour company had thrown in a free massage - cost to punters LE200 - which my wife found particuarly exhilarating!!
Two elements we found particularly good were the Thai restaurant and Lobby Bar. It was our first taste of Thai food, but after finding it on night 5 we ate there the last two nights as well. Though not experts on the food, the service both here and in the Lobby Bar were perfect, and what you'd expect in a 5* place.
The Orangerie, where breakfast is also served, and Italian poolside restaurant were fine, though nothing exciting. I'm not a breakfast person, and only need my coffee to be seved promptly, and topped up without having to ask (or ask again). My wife who does wisely eat a proper breakfast, thought it was excellent, and certainly the fruit, pastry and bready offerings looked nice. There was plenty of variety on the cooked side, but just not to my taste.
The (minor) issue of coffee/tea summed up for me the culture, which maybe says as much about hotels and even similar operations?? in Egypt as about the Movenpick itself. There seemed no direction or motivation from anyone to do a better job, provide a bit better service. It was left to the individual. Consequently from the 31st for about 4 days I had to accept that the drinks lady just positioned herself by the kitchen door, looked around lazily, and might eventually offer us coffee, but never a second cup, which I invariably had to fetch myself from under her nose, while towards the end of our week, on 4th/5th two really nice girls took over, and everything happened without prompting; when able they changed over all the tables between them for new guests as well, yet no-one in charge was noticing the difference in effort and effect! Amazing!
Being bed and breakfast, we wondered in advance what to budget for meals and drinks. We needn't have worried; everything was exceptionally cheap by British standards. Pizzas, pasta dishes, Thai main courses cost in the region of LE40-50 or right now £3.50 to £4.50. 8oz fillet steak meal LE75. I don't remember any a la carte course being more than LE100.
I can think of just two more things that might assist prospective guests. We'd wondered about dress in a Moslem country, but needn't have in the hotel. It is very informal, and while anything goes away from the main lobby area, shorts would be fine for men at breakfast, and smart casual in the evening, though you still got the odd idiot at breakfast or lunch in football hooligan wear!
Also, if you were to wonder where the famed rooftop cafe is, you have to go out the front door of the hotel, and the entrance is about 75 yards to the left. Access is controlled, and you may have to wait a minute or two, but it's worth it as it's only here that you will get views of the pyramids, and a good phot opportunity.
Yes, I have to say we appreciated the Movenpick better the longer we stayed, and if you have booked a stay there you should have a good time.
Disorganised Chaosfrom Bruspotter
Most of the staff attempted to be friendly, but there were more than a handful of sourpusses on duty.
Breakfast time in the Orangerie was a rugby scrum with one poor chap trying to coordinate the whole operation of allocating tables and get the tables cleared. This generally meant a short wait outside the orangerie before being directed to a table still strewn with the dirty plates and serviettes/crumbs/spills of the previous diners. This was then eventually scooped up after you'd had plenty of time to lose your appetite, and clean crockery provided.........in drips and drabs....a spoon here, a cup there............rarely did everything arrive in the same 10 minutes! Then there was the fun of trying to get the attention of the gormless youth who was wandering around aimlessly with the coffee pots.
The warm food was generally stodgy and had obviously been hanging around for ages. I think the cold buffets were a better option. The desserts were ok.
The sauna area was also suffering from a bad case of mildew. The photos showing the pyramids just behind the pool are trick. You can't see the pyramids at all from most places within the hotel complex.
All in all, certainly not worthy of 5 stars. Movenpick seriously needs to consider where they are going with this shabby establishment. There is no comparison with the 5 star resorts in Thailand for example.
Perfectly Adequatefrom mfb
All in all it wasn't a remarkable hotel but not bad. It had a swimming pool that was used. It's located on the main road but the rooms are far removed from it. You could walk to the pyramids should you wish to risk your life. Neither the roads, nor the drivers take pedestrians into account. In a couple of years there will be a national museum opposite the hotel.
A respite from Giza travelfrom BMessersmith
The staff was attentive; rooms were clean and the food was great. The only down side was location. It did not have a lot of stores or markets near it and the traffic was heavy almost all the time making taking a walk a wee bit difficult.
When we left the hotel for a walk, we picked up a police escort who helped us cross the roads and generally looked after us. Up the street we found a good restaurant and a few shops that cater to tourist.
The pool and layout of the hotel, we found to be delightful. We had tea and coffee in the evening on our porch and went for a swim in the pool everyday. The pool was heated or at least warm enough not to be a shock to my system and still very refreshing. The restaurant near the pool served a good hamburger and beer.
The hotel had a store in it selling tourist 'stuff' but we used their prices to determine what the products in the marketplace were selling at. We started at a quarter of what the store was selling and we felt we did well.
a bit tiredfrom philipScotland
A very nice hotelfrom hammy99
I found this hotel very nice, clean, beautiful grounds, good food, and great service.
Yes, by American or European standards I would not rank it as 5 star hotel - more like a Cuban style 4 star resort from those who have been to the Caribbean.
The check in was quick, the rooms are located in bungalow style layout, are are very clean, sunny and smell nice (i.e. not mildew smalls etc.). The buffet style breakfast had a great selection of food and juices. Although I must say that the tea/coffee service was a bit lacking. After trying to wave down a waiter to serve you hot drinks, you had to go yourself to the waiter's station and serve yourself; only then they would run to you and tell you that you do not have to do it and they would bring the coffee/tea to you.
Check out was also a breeze. I called Canada, and the phone call cost was reasonable - no huge charges for the privilege of using hotel phone.
My only negative was the ice-cream. It looks great but upon closer examination you notice that the ice cream was defrosted and then frozen again - salmonella ready to happen. We commented on it to the staff but they did not do anything about it.
Overall, we had a nice, and restful rest in this hotel, plus its proximity to the pyramids was an added bonus.
No better placefrom Riaz_Ali
The hotel is very beautiful with amazing views of the Pyramids. The traffic in Cairo is really frenzied so staying in Giza was a nice change. The rooms are clean and spacious with all the necessary amenities. The T.V. however never worked, but that didn’t bother us.
The breakfast at the hotel was really good. The hotel also has a bakery and a Movenpick ice cream stand. The staff went out of their way to assist us in getting the correct taxis (at the correct price), times for tours and other information we required. On our departure, we left at 4am and the staff made sure that packed us a breakfast box.
I would definitely stay at the Movenpick Pyramids again!
Movenpick Pyramids Cairofrom Danny Boy 123
The rooms are set in the grounds 'chalet style' and in February were quite cold. The rooms could definitely do with a make over, the fabric of the chairs and other items in the room being quite badly stained. The room itself was big enough for us.
The orangerie was the restaurant for the buffet breakfast which was adequate - nothing special. Food ordered from room service was excellent and speedily delivered.
The staff were exxellent and always friendly and helpful. We booked the hotel's own taxi service for a tour of cairo - very good and cheap, but as always in Egypt they take you to shops run by their family - this time a perfume shop. Not what we really wanted to do on a day's touring.
The location of the hotel is excellent, 2kms from the pyramids. The roof top restaurant does offer a view of the pyramids, but there is quite a lot of noise from the busy main road that runs alongside. The hotel only really has one shop, so not the best place to buy your souvenirs.
Cairo / Luxor Tripfrom BrianPUk
First impressions were that it was really clean, tidy and well fitted out. The rooms were pretty basic but we were not too bothered as that was not why we were in Egypt.
Dissapointed by the bell hop guys as they were pretty unpleasant if you did not tip them enough. (difficult when you are trying to get to grip with the cash.)
Food was good. We ate in the a la carte and it was pretty reasonable. No great choice but satisfactory all the same.
Hotel had good sauna facilites which were free to use and also good quality tennis courts (although we did not partake!!)
Just a word of caution. We were advised that we could walk to the pyramids. Big mistake so dont do it. Use a coach tour or hotel cab as you will be pestered by the local cab drivers who are only out to try and con you out of your cash. We ended up along some side street in a small office getting conned into riding horse back around the pyramids. Then he took us to a papyrus shop where they tried to sell us some!!! It ruined an event that I had been looking forward to for ages.
Apart from that, the trip and the hotel was excellent. Enjoy!!
Top Local Tips for Cairo
Outside the hotel If you leave the hotel you will be escourted by an armed policeman!
toilets Most of the toilets in Egypt are revolting however the toilets in the Egyptian museum were reasonable and also the toilets by the terrace where you sit for the Pyramids sound and light show were reasonable. Do remember to leave some bacsheesh for the attendant.
Getting about Make use of the hotel taxis. They are a fixed price and will get you around in the best way. There is no metro in Giza so they are your best option. You will get more information and insight than on an organised tour from your driver.
Other names for Moevenpick Resort Cairo - Pyramids Hotel
- moevenpick resort cairo pyramids
- moevenpick resort cairo
- Address: Alexandria Road - Cairo - Egypt
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