Four Seasons Cairo at the First Residence Hotel

, Cairo, Egypt
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Four Seasons Cairo at the First Residence Hotel

5 star

Rooms: 271

35 Giza Street - Cairo - 12311 - Egypt Hotel Website | 35731212
226 Traveller

Reviews - Four Seasons Cairo at the First Residence Hotel

10/10
Excellent Service
Submitted by: Morton in 16/11/08
  • Age Group: 60 +
  • From: United States
  • Traveller type: Mature Couple
The hotel food, rooms and service were excellent. The hotel was away from the hustle and bustle of main tourist sites, both a plus and a minus. Our room had a view of the pyramids and was right across the street from the zoo.
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1/10
Worst than anything else
Submitted by: Johann in 31/05/06
  • Age Group: 18 - 25
  • From: Germany
  • Traveller type: Relaxation Seeker
Food: just terrible, accommodation: undeniably the worst. I would suggest avoiding this hotel!

Historical Traveller Reviews of Four Seasons Cairo at the First Residence Hotel

First time in a FS , and I loved it

from FGasperini
This Hotel is really amazing. The restaurants are great, service is perfect. Consierge and Front desk can be a bit better. The Hotel is the perfect place to stay if you go to Cairo.

Great Choice in Cairo

from Beyond_Boston
The Four Seasons is never a bad choice (well maybe except Sydney, AUS) ... but that is another review.

We were really frustrated in deciding between the First Residence and Nile Plaza locations in Cairo. There is lacking information, and no hard details to make my decision easier.

So this is how we decided ... and it worked out.

Traveling into Egypt we opted for the car pickup arranged via the Four Seasons Concierge ... they charged the ride to our room so we didnt have to hassle with money conversion at the airport or between the plane to the room ... this made things a little smoother ... The second reason is the First Residence is attached to a mall with a BANK! This made the hassle of finding a bank and exchanging money very easy ... we checked in ... relaxed in the lounge ... met our tour guide for the week over a mango drink and took our time ...

The concierge was extremely helpful in finding our tour guide .. they tracked us down and handed us a wireless phone to connect a call with our tour guide that was frantically trying to find us ... this bumps it to five stars immediately ...

The next reason ... is this was our first trip to Africa/Middle East regions in a time of media/fear saturation in the states ... so having a mall closeby to grab some food/drink after a long day of touring was nice ... and put us at ease to avoid cabs all day and night ...

The mall has a bar/lounge/food ... also within walking distance of the First Residence is a zoo ... but it looked quite run down so we didnt partake ... also for a late night snack there is an EXCELLENT pastry shop next door ... very kind staff and helpful to say the least ... there is also a KFC for those interested ... funny to see a KFC there ... nevermind across the street from the Sphinx ... it is bittersweet to know you can chew on a fried chicken wing from Kentucky and gaze upon great history .. but what can ya do? haha

So ... hopefully this help the confusion with the 2 sites ... the Nile Plaza did appear very nice ... modern property on the water ... but unless there are the same level of conveniences ... I may choose the First Residence again ... it made things easy ...

And as far as Egypt ... the people, history, food ... it is a true dream. If you have any questions .. never hesitate to email me!

All the best in your travels!
Shawn

Look no further.........

from A TripAdvisor Member
I have now stayed here four times. 'Do you have a loyalty scheme?' 'No sir, we don't need one.' And they don't. This is simply the best hotel I have ever stayed in. Nothing fussy or gimmicky, the place just oozes class. Nothing jars, it is all to the same high standard: everywhere, everything, all the time.

The public areas are as sumptuous as you might expect, but the rooms are as good, generously proportioned with high ceilings and superb bathrooms. The beds are huge and firm, the linen crisp, the pillows just so and the duvets exactly the right thickness and weight.

The service is attentive, the staff confident, competent, immaculately turned out, friendly, and genuinely caring.

The restaurants are excelent, and nicely weighted (posh restaurant, Thai (with Thais running it) for something less formal, the library (actually the bar) for excellent bar snacks if that second gin and tonic sounds just to good to pass up).

There is a pool and a gym, though I have not tried them.

Clientele are mainly business people and independent travellers - not a bus party in site.

The only negative is the layout - it is a very long way from the rooms to the restaurants and bar, so this is not the place for those who are less than fully mobile.

If this hotel were in western Europe or the US you would never be able to afford it - try it just once, and see how it can be done.

One of the very best!

from matie000
Spent 4 nights in Cairo in October. I spent the first night at the Grand Hyatt which was very dated. That in itself would have been bearable, but the hotel in general was tired, dreary and quite dirty. Our room was dirty and smelled, and we couldn't wait to get out.

So the next day we transferred to the Four Seasons First Residence, and for about the same money I was amazed at the difference in quality, service and the overall standard of the hotel. The room was spotlessly clean, wonderful furnishings, great bed, spacious and refreshing after the Not-so-Grand Hyatt.

I would definitely recommend it to anyone as about the best hotel in Cairo.

Frustrating start - great recovery

from JPMZ
We arrived at the Four Seasons at the First Residence at 4 a.m., exhausted after one of those long screwed up flights that happen every so often. All we wanted to do was get a few hours sleep before our tour started the next morning. But when we got into the bed it was wet - the sheets, the mattress, everything - someone must have spilled water on it the previous day. Not a good start! A call to the front desk produced a young man who took everything apart, turned the mattress, put on all new bedding, and did everything but tuck us in. Great recovery! Definitely up to Four Seasons service standards. This is an excellent hotel located on the Giza side of the river so it is convenient for touring the pyramids, etc., but the Four Seasons at Nile Plaza is the better of the two Four Seasons hotels in Cairo.

Out of this world - luxurious

from A TripAdvisor Member
We stayed 3 nights in this superb hotel. It was immaculate everywhere, good food, really friendly and helpful staff. Our every need was met without even asking!! If you want to stay somewhere really special, you will not be disappointed. A truly wonderful experience.

True Four Seasons quality in a busy, noisy but fascinating city

from Laurentine
What a treat to be able to retire to your room overlooking the city after a busy day in Cairo! Another traveler in these reviews complained about the location - I would disagree. The location is perfect because at the 'right' end of the city if you are heading to places like the pyramids, Memphis or Saqqarah. Would certainly recommend a walk along the Nile, cross the Galaa bridge to the opera house, then on to the Egyptian museum area and back along the other bank of the Nile to cross over and bask to the hotel on El-Gamea bridge. Not many westerners seem to walk around - big mistake: Cairo is a fascinating place to discover at a slow pace. People are extremely friendly and helpful. The staff at the Four Seasons are certainly that, with the added training that the chain is known for. Rooms perfect, good dining and our favourite: the Library bar - shows what a good decorator can do if you give him a blank cheque. The adjacent shopping mall is not really geared to Western tastes - obviously, but quite fun to see what Western brands produce for other markets.

Luxurious but lacking

from A TripAdvisor Member
Perfectly plush, but like a lot of business hotels this place suffers from a certain lack of character. I woke up forgetting I was on holiday as it felt like I was at work, as the room had that bland could-be-anywhere quality. It's also located a long way from anything interesting. Waking up to the sound of lions roaring was novel though - the hotel overlooks the (rather rundown) zoo. Having said all this, the staff could not be faulted, which makes up for a lot.

Another excellent Four Seasons!

from claassenam
My husband and I began a whirlwind two week tour of Egypt at the Four Seasons First Residence and it was a perfect stay from beginning to end. We arranged the airport meet and greet which was completely worth the money after a long flight, as we were seamlessly whisked from airport to BMW to hotel room without a hitch. The service in this hotel is impeccable, everyone you pass smiles and says hello, and the Nile-View room was spacious, gorgeous, and comfortable. The dining was very nice, as well, from room service to restaurants. We also arranged a private guide for our one full day in Cairo and the hotel chose a very knowledgeable and friendly guide who we used again when we returned on the back-end of our trip.

I also want to add that we stayed for one night at the Four Seasons Nile Plaza for a brief return to Cairo after a couple weeks traveling through Egypt. The Nile Plaza also has impeccable service and beautiful (perhaps even bigger?) hotel rooms. It feels more metropolitan, with a busy lobby and more dining options. I really couldn't choose between the two hotels in terms of which is superior - I would say choose the First Residence if you prefer smaller, quieter hotels, and Nile Plaza if you like a more lively atmosphere, otherwise the other elements of the hotels are fairly equal. Also, you may not realize that the hotels are very near one another, even though the First Residence is in Giza they are really just right across the Nile from one another, so don't worry too much about the location unless you really need to walk to the Museum (in that case choose Nile Plaza!)

Perfect!!!

from nddagwood
We stayed here twice in January 2004 and it is still one of the best hotels I have ever stayed in. I have stayed at numerous Four Seasons and other high end hotels and this is one of my favorites. The rooms are as plush as anything you will find in NYC and ever amenity is available at your fingertips. Our first room overlooked the zoo and was HUGE (we had a free upgrade)! The second was smaller but just as nice The staff is outstanding in every way. The spa is definetly not to be missed nor the restaurant which served exceptional food. Let the hotel arrange your daytrips as the companies they use take very good care of you and help protect you from being hasseled to much at the sites. In addition, I highly recommend the "Meet and Greet" service. A hotel representative meets you as you leave the plane, before customs, and takes care of everything for you while you sit back and relax - the lines get very long and we got in at 10:00 p.m. and were very tired so this escape from the usual passport chaos was welcome. We were then swept past the line into a limo that took us to the hotel.

Cairo is a fantastic city but staying at this hotel made me love it even more. I would actually return to Cairo just to stay here again. I highly recommend this hotel.

Top Local Tips for Cairo

TIPPING TIPS! MAKE SURE YOU HAVE PLENTY OF 5 EGYPTIAN POUND NOTES (ABOUT 50 PENCE UK) AS EVERY BODY IN EGYPT IS LOOKING FOR A TIP, IT,S NOT A LOT OF MONEY AND IT MAKES EVERYTHING STRESS FREE, IF YOU DON'T HAVE ANY EGYPTIAN CURRENCY AT THE START OF YOUR HOLIDAY THEY WILL QUITE HAPPILY ACCEPT 50 PENCE PIECES THAT CAN BE EXCHANGED LATER

Khan - el - Khalili and taxi's I know that everyone says don't go to this bazaar as it is too touristy, but we got fantastic bargains!! Don't pay more that 15 Egyptian Pounds for a taxi to the bazaar one way if you get a normal taxi, we mostly paid 10 !

Yellow Cab To get around in Cairo you should go for the Yellow-Cabs. Its a service introduced 3 years ago and includes cars with airbags, the drivers all completed a basic course in English and the price is defined by a meter. Nothing special you may thing.... until your first ride in a usual cab in Cairo.

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Other names for Four Seasons Cairo at the First Residence Hotel

  • giza four seasons
  • four seasons hotel cairo
  • four seasons giza
  • Address: 35 Giza Street - Cairo - 12311 - Egypt
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