Europa Cairo Hotel

, Cairo, Egypt
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Europa Cairo Hotel

4 star
300, Pyramids Road - Cairo - Egypt 20-2-5815940
42 Traveller

Reviews - Europa Cairo Hotel

1/10
Awful Hotel
Submitted by: Cath in 25/09/08
  • Age Group: 18 - 25
  • From: United Kingdom
  • Traveller type: Young Couple
My fiance and I stayed in this hotel for 4 nights and quite frankly I was glad to get out of there. The hotel was full of nasty bugs, filthy and the hotel staff cannot be trusted. Our sheets were actually black and stained and smelled, as did the towels. The seats were black with dirt and it was very noisy. We got ripped off by the hotel staff on the first full day of our holiday and we made sure we didn't book any more 'trips' through them. The hotel is apparently 4* but not by British standards. I wouldn't dream of staying there again. The only good points was the relatively good air conditioning and fridge.
1/10
Do NOT stay here
Submitted by: Robert in 04/01/06
  • Age Group: 51 - 60
  • From: United States
  • Traveller type: Family Traveller
The hotel is dingy and dirty. It looks as if it was once elegant, but is now extremely rundown. When we returned to Cairo at the end of our trip, we were put in a terrible room. I didn't realize so many things could be wrong with one room, but in this one:

No hot water
Broken heater – so no heat
Window didn't close properly, so much street noise
Toilet didn't work, and when they “fixed” it, the water ran all night and the floor ended up wet
The carpet badly needed vacuuming
The bathroom was dirty
Bed was not properly made with 2 sheets

As a result of this, we had people in our room for an hour trying to fix everything. At some point I got quite frustrated and actually asked them to leave the room but found it was hard to get them out. (The next morning, I again repeated ask the bellman to leave the room.) During this time, my wallet, which was on the dresser, was stolen by one of the staff in our room. We are sure of this because we confirmed from Visa that the card in the wallet was used multiple times that evening in Cairo in attempts to withdraw funds, but was fortunately denied because they didn't have the correct PIN number.

We are totally shocked that hotel staff would steal this wallet when we were even in the room at the time! Of course they have access with a key at any time, and one can only imagine what else they must do with other people's possessions. We have repeatedly tried to contact the hotel, but have been unable to get through. There is no published email.

Top Local Tips for Cairo

Go 5 star If you like to be comfortable in cairo chose a 5 star hotel!! But Cairo itself is incredible, too fast paced even for us though so we would not do more than 3 days

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3.9/10

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