Submission date: 2007-09-07 - Date of Stay: July 2007
Submitted by: Roger - From: United States
Type of Traveller: Mature Couple - Age Group: 51 - 60
Incredible staff!! Great service!!
We loved the place and CANT WAIT to come back next year! Beautiful view,VERY well stocked store,SPOTLESS restrooms,everyone friendly as could be! GREAT PLACE THAT WE WILL ALWAYS REMEMBER FONDLY!
Submission date: 2006-08-15 - Date of Stay: August 2006
Submitted by: Elizabeth - From: United States
Type of Traveller: Disabled - Age Group: 51 - 60
Horrible customer service
Had res for 2 motorhomes @ Mary's lake campground; ours & daughters family. Ours developed mechanical problems & had to remain in Denver. Mary's Lake personel stated that there was a 14 cancelation policy. Since we were required to pay for, we retained site. They tried to make us move our tow & give up site. Not in 33 yr of motorhoming have we encountered a 14 day cancelation policy. They c/n even keep up w/their paperwork, sent golf cart to bring husband to ofc to fill out more. None handicap accessable r/r. No paved areas. Gravel roads & spaces (extremely dirty). Put too large RV's on very small spaces. Worst customer serv ever experenced RV'g!!! Not even on Mary's Lake!!!
